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Seaham, SR7
2.6/5, 5 Reviews
40% Recommended
50% sales valuation accuracy
100% sales fee satisfaction
No Description Found
"Incompetent! But you decide..."
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1 Star Review
By : 'Ian'
Services :
Sold price : £30000
Would you recommend ? : No
Postcode : TS27
13 Aug 2020
People found this helpful2
Incompetent! The FACTS; Tuesday, spoke to Lauren "Can I view 60 Tenth St ASAP please?" Reply "Can't do anything until Friday". "I'm very keen, please try" Reply " OK, i'll contact the owner " NO REPLY RECEIVED. Wednesday I call Lauren. "Did you manage to contact the owner?" Reply "No, left a voicemail. I'll come back to you". NO REPLY RECEIVED. Wednesday PM, web chat to Sam. I explained what has happened so far. He apologised, took my details and said he would come back to me. NO REPLY RECEIVED. Thursday I call and ask to speak to the sales manager. Speak to Gale, explain my frustration. Says I can view after 3 other viewers on Friday. Says come about 10;50am but I might have to wait a few minutes until others leave. Says I'm not registered and takes all my details again! Friday I arrive at exactly 1100 after an hours journey. Nobody at the property. Telephone and speak to Tracey who states Gale had an appointment at 1100 at another property and had to leave! Explain Iv'e traveled an hour to get here. I ask if someone can come back. Tracey asks if I can wait two hours! Terrible 'customer service'.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50.00% | 100.00% | £30,000 | £240,000 |
Address
Kimmitt & Roberts
16 North Terrace, Seaham, County Durham
SR7 7EU
0191 581 3213
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Incompetent! But you decide ...
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1 Star Review
By : 'Ian'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £30000
Would you recommend ? : No
Postcode : TS27
13 Aug 2020
People found this helpful2
Incompetent! The FACTS; Tuesday, spoke to Lauren "Can I view 60 Tenth St ASAP please?" Reply "Can't do anything until Friday". "I'm very keen, please try" Reply " OK, i'll contact the owner " NO REPLY RECEIVED. Wednesday I call... Read Full Review
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I've just been chucked ...
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1 Star Review
By : 'KEEP'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SR7
16 Feb 2020
People found this helpful4
I've just been chucked off Kimmitt and Roberts' books!! (Seaham Office). I was a seller (vendor). I dared to question the sale price Mr David Kimmitt placed on my house. I asked for the price to be reduced to what I consider a more realistic level (given the recent research I've... Read Full Review
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Extract of letter I sent to ...
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5 Star Review
By : 'NM'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : DH5
23 Dec 2014
People found this helpful1
Extract of letter I sent to agents thanking them for their excellent service. "We were extremely impressed with the level of professionalism shown by every member of the company that we dealt with from the time we put the property on the market in May to completion of the sale today. All were ... Read Full Review
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Valuation was spot on. Staff ...
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5 Star Review
By : 'Martin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
3 Feb 2012
People found this helpful0
Valuation was spot on. Staff were fantastic. Sold reports once we accepted the offer were none stop. Thanks David for your initial advice and thanks to Denise for your Sales... Read Full Review
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They never ring you back and ...
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1 Star Review
By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : No
23 Jul 2007
People found this helpful2
They never ring you back and do not actually seem to do anything. I would never sell a property through... Read Full Review
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