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The UK's Largest Customer Review Website for the Property Industry

3.1/5, 19 Reviews
47% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
By : 'Ezzat'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : ME7
Unorganised, very bad communication with each others and with customers. The tenant was not moved from the house and they didn't inform me. I'm not sure if you could trust such agency!. Not recommended as not professional.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 67% | £277,000 | £277,000 |
| Lettings | 100% | 67% | £575 | £675 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 3 | 1 | 6 | 4 | 0 | 1 | 0 | 0 | 1 |
Purple Property
428 Canterbury Street, Gillingham, Kent
ME7 5LE
01634 855000




By : 'Joyce'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Rent PCM : £264000
Would you recommend ? : Yes
Postcode : ME7
I sold my property through Purple Property last year. I found Purple Property extremely efficient and helpful. They kept me up to date, gave helpful advice and kept things on track when it looked as if it might fall through. I’m particularly grateful to Sam and Jo. Nothing was too much ... Read Full Review
By : 'Ezzat'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ME7
Unorganised, very bad communication with each others and with customers. The tenant was not moved from the house and they didn't inform me. I'm not sure if you could trust such agency!. Not recommended as not ... Read Full Review

By : 'Dan'
Branch : Gillingham, 428 Canterbury Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME7
From day 1 right until completion, Sam & the team we're quick and efficent in everything that was asked of them. Once received the keys the team were very helpful in the handover. Very professional and passionate team. Thank you ... Read Full Review
By : chelsey
23 Aug 2018Thankyou very much for your feedback, don't forget us! Should any friend or family chose to sell a property in the future we have a 'refer a friend' scheme and you will receive £100... We hope you...


By : 'Pete'
Branch : Gillingham, 428 Canterbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME7
From the first phone call to the completion they were friendly, positive, informative and reassuring. They were very passionate about what they do and had a real understanding of the housing market in the area. We would 100% recommend them to ... Read Full Review
Very reasonable and a fair percentage.

By : 'Faye'
Branch : Gillingham, 428 Canterbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME3
Purple property were amazing at selling my flat. Sam was just outstanding. He worked so hard to get it done and the fee price was just brilliant. Highly recommend anyone wanting to sell their property to use Purple property. Sam went above and beyond and I have no hesitation in recommending ... Read Full Review
The fee for my sale was outstanding and so reasonable.


By : 'Guy'
Branch : Gillingham, 428 Canterbury Street
Services : Sales (As a Vendor)
Sold price : £277000
Would you recommend ? : Yes
Postcode : CT1
I sold using Purple Property on the first viewing and �10k over the asking price! Very low fee and excellent photographs. Both Sam and Alsion are highly professional and extremely easy to deal with. Nothing was too much trouble and they were always there to deal with queries. I am extremely ... Read Full Review


By : 'Tiff'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : No
Postcode : ME7
Had nothing but trouble with this agency. Starting with them demanding I pay an extra £600 deposit as they couldn't get in touch with my previous landlord for a reference despite the fact I sent them 2 years of bank statements showing I received a full deposit back from previous property and ... Read Full Review
Wouldn't mind paying the fees if I felt they earnt it. I'm the one that did most the running around.
Wouldn't mind paying the fees if I felt they earnt it. I'm the one that did most the running around.

By : 'abused'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : ME7
Moved in to a mould riddled broken old tip with hardcore, broken tiles, timber with nails sticking out, dirty walls windows and rancid kitchen. All this was supposed to be rectified before we moved in, none was, they even left furniture from the last tenant. Alison who is the "manager" of ... Read Full Review
Sack all the incompetant staff, so all of them and start with decent training for the new ones!
Shouldnt be allowed to charge anything for the \"service\" they provide.
By : 'amandat12'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : ME7
Made an appointment to view a property, called on the day to confirm appointment and address. After waiting outside the property until well after our appointment time, no one from Purple Property turned up. Called them again and they stated they had no record of an appointment so they made us ... Read Full Review

By : 'AS'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ME7
PURE EVIL!!! Had some very bad experiences from letting agents, but this one has taken first place. To deal with they where great, but as soon as they had our money deposit that was it, nothing was fixed, we were out of pocket by fixing everything on our own and had no support from ... Read Full Review
By : SP
17 May 2016Very useful review. What a relief!! Just escaped from their clutches. Tenancy cancelled in last minute as they said landlord changed her mind. I agree...Stay...
By : 'warning'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ME7
Avoid!!!!!! Nothing but trouble from the day i signed the agreement. Couldn't flick a switch coz it was soo damp. Collapsed ceiling from roof leek mold along with 100 other things. Been complaining from day one and nothing has been done my front door doesn't even ... Read Full Review
They need to think more about how there negligence effects there tenance and how they are letting young family suffer in less then satisfactory conditions. The sales people are as bad as the company
By : 'john'
Branch : Gillingham, 428 Canterbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME8
I had purple property out to value my house along with one other estate agent, all the other company done was slag off every agent in the area and that company was recommended to me....... no thank you I went on with sam and they sold it in less then a week, it has now just completed ... Read Full Review

By : 'colin'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : ME5
Sam is the governor of Purple Properties. I have used them for many years in various capacities. I have purchased 4 flats thru them and one house all as rental investments. I have sold 2 flats thru them, and I have used them as letting agents the whole time. They have located all the tenants I ... Read Full Review
By : 'Louise'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME7
We've always found Purple Property to be a pleasure to deal with. They got our property on the market and found a reliable tenant quickly. Although clearly very busy the staff are always friendly and approachable. Most importantly the rent arrives in our account at the same time each month and the ... Read Full Review
By : 'Angry'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Avoid like the plaque!!!!!! Nothing but trouble. Pray on students for easy money!! Purple property are amazing up until the point when the contract is signed!!!! Problems are never dealt with, phone calls are never returned, and its easier to get blood out of a stone then it is to get deposits ... Read Full Review
By : 'jason007'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I have moved in to a property over the weekend and the staff have been wonderfull going out there way to make sure I moved in on time, thank you so much ... Read Full Review
By : 'Mike'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Took money to take flat off market. Then after giving us a moving in date they tell us they will just have to refund the money to us. We are still waiting for the money and make excuses all the time. Hard to get in touch with, never call you back. Terrible ... Read Full Review
By : annab
21 Sept 2012Hi Mike, I've had a similar experience, can we...
By : 'maples001'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
We have found Purple Property in Gillingham has a welcoming atmosphere. The staff are professional and friendly and do their utmost to help with your property ... Read Full Review
By : 'concerned'
Branch : Gillingham, 428 Canterbury Street
Services : Letting (As a Owner)
Would you recommend ? : No
Terrible customer service and customer care. Only concern is for themselves and how much money they can make. They do not return calls and make stories after stories up for their own financial ... Read Full Review
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