AVOID PRIESTLEY’S AND RIVERMILL COURT, KIRKSTALL, LEEDS I would like to add to the previous 1* review regarding Rivermill Court in Kirkstall, Leeds. I have rented apartments and flats, student and professional, for the past seven years and Priestley definitely provided the worst service from an estate agent that I have ever experienced. I informed Priestley’s about the issues below when I moved into the apartment and it took: - THREE months (over winter!) for a shower not providing hot water to be replaced. - Near FOUR months for the living room blind to be replaced despite the apartment being located on the ground floor near the entrance. - Despite being told that authorisation had be given, Priestley’s failed to replace two of the bedroom drawers (that wouldn’t open) over the full length of the tenancy (TEN months!). I understand that Priestley’s acts as an intermediary, however, it is totally unacceptable that they advertise these apartments for landlords that will not make basic and necessary repairs. I was constantly emailing Priestley’s for these repairs to be made, and if I hadn’t, I highly doubt that any of the repairs would have been made. In some cases, I reluctantly had to use the threat that I would seek further advice/guidance from the university/council. They did always email back promptly, however, these emails were often copied and pasted, and skirted around the issues to further delay the repairs. The apartments are also poor quality (developed by Priestley’s). The walls are very thin and you can even hear people walking/talking quitely in the apartments opposite and above. The noise from doors closing in other apartments/the entrance was also enough to wake you up through the night! The sink in the bathroom is also embarrassingly small. To top the issues outlined above, Priestley’s tried to deduce £150 for the faulty bedroom drawers and a £42 check out fee (now banned) from my deposit. To their credit, they did rectify this and refund my whole deposit, however after all of the problems outlined above, it felt like the final kick in the teeth. I would not recommend this estate agent at all!