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Ideal Move

3.5/5, 11 Reviews
64% Recommended

67% letting valuation accuracy

73% letting fee satisfaction

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"lazy phone..."

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1 Star Review

By : 'clark'
Services : Letting(As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : E3

5 Oct 2020
People found this helpful0

AWFUL SERVICE this company has a serious attitude problem. no customer service whatsoever. the person answaring the phone sounded like he was either drunk or high. talking in a drunken slur that was almost impossible to grasp.. NO FUCKS GIVEN. could not care less about offering viewings.. every call felt like it was a burden for them to respond to. no matter the service your looking for, these guy will act as an obstacle every step of the way. starting right at the beginning trying to get u to hang up by being as lazy on the phone as humanly possible.

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By : Z

5 Aug 2025

If you are a first time renter, student or not that knowledgeable when it comes to renting, they will cut corners and try to take complete advantage of you. They would always drag their feet or just not reply without at least 1-2 follow ups when it came to communication about repairs, or really any assistance at all that would cost them time or money, even when the property became unsafe. And majority of the "repairs" we requested were things in the house that had been left unfinished or done to a poor standard. Had people wandering the property because they thought it was abandoned, which goes to show the state it was left in. This still did not prompt them to do anything any faster. Constantly tried to lie or confuse us to get what they wanted. Has taken over 4 weeks for them to reach a decision with our deposit that we have to go through a third party. If you can avoid them, please do!


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting67%73.00%£400£2,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1162000001
Address

Ideal Move
5 Stoke Newington RoadLondon, Greater London
N16 8BH
0207 2499728

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
STOLE £18000 FROM ...

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1 Star Review
UserName

By : 'Catarina'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW11

29 Sept 2022
People found this helpful1

STOLE £18000 FROM US!! We were emailing back and forth with Michael and the tenancy agreement had been signed by all parties. ONE DAY before moving in, they voided our tenancy agreement and claimed their emails got hacked and that the hacker sent us the wrong bank details to send the ... Read Full Review

Comments (0)Was this helpful?:
lazy phone ...

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1 Star Review

By : 'clark'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : E3

5 Oct 2020
People found this helpful0

AWFUL SERVICE this company has a serious attitude problem. no customer service whatsoever. the person answaring the phone sounded like he was either drunk or high. talking in a drunken slur that was almost impossible to grasp.. NO FUCKS GIVEN. could not care less about offering viewings.. ... Read Full Review

Comments (1)Was this helpful?:

By : Z

5 Aug 2025

If you are a first time renter, student or not that knowledgeable when it comes to renting, they will cut corners and try to take complete advantage of you. They would always drag their feet or just ...


I’ve been with them ...

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5 Star Review

By : 'David'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W9

26 Jun 2020
People found this helpful0

I’ve been with them for 2 years and it’s been the best agency I have ever been as they are very professional and would resolve any issue within 1 ... Read Full Review

Comments (0)Was this helpful?:
I came to London 1 year ago ...

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5 Star Review

By : 'Ligiana'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE17

26 Jun 2020
People found this helpful0

I came to London 1 year ago and they helped me find a new room within 2 days! They were very professional and ... Read Full Review

Comments (0)Was this helpful?:
I’ve been showed a ...

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5 Star Review

By : 'Enrique'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7

26 Jun 2020
People found this helpful0

I’ve been showed a few rooms around the area I was looking for with the agent by the name of “Thomas”. Great customer service and happy with them ... Read Full Review

Comments (0)Was this helpful?:
I am very satisfied with the ...

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5 Star Review
UserName

By : 'Ewelina'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : LU1

7 Jun 2020
People found this helpful0

I am very satisfied with the services provided by Ideal Move. I rented a studio flat from them and for over two years and have never had any problems. They always responded quickly to every request and were very helpful. Also Mr. Joran, who cares about the property, is very nice and you can ... Read Full Review

Comments (0)Was this helpful?:
Well ...

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5 Star Review
UserName

By : 'Dániel'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : LU1

30 May 2020
People found this helpful0

It was a pleasure to cooperate with Ideal Move. Mr. Michael Georgiou was always available and helpful during my three months contract, even in the evening and in the weekend. Mr. Hussain was also very kind at the beginning, when he showed me my room during the viewing. (Almost at the end, there ... Read Full Review

Comments (0)Was this helpful?:
Have been using this agent ...

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5 Star Review

By : 'Shah'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N16

20 Mar 2017
People found this helpful0

Have been using this agent for over 5 years and have never had a problem, excellent service and never have I had a bad experience. The manager Mr Michael is a lovely guy and will help answer all your needs. I will definitely recommend this agent. I hope the best for their ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
great agency, the only one ...

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5 Star Review

By : 'Malcolm'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16

30 Nov 2016
People found this helpful1

great agency, the only one who showed me decent priced properties in Stoke Newington. They were thorough explained the costs, and did not even take a Deposit from us. Wow how many agencies will happily take your Deposit, they did NOT, great great ... Read Full Review


Comments on Agent Fees

Excellent

Comments (0)Was this helpful?:
Be careful this estate agency ...

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1 Star Review

By : 'Harry'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : N16

30 Nov 2016
People found this helpful1

Be careful this estate agency are stoler, they stoled me �500 wich they don't want to give me back at all when they said they will.. If you have look on idealmove website, they is only have nice review but it's impossible to write one review, so how the customers was able to write a review? I ... Read Full Review


Comments on Agent Fees

Very bad

Comments (0)Was this helpful?:
This agency is terrible I am ...

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1 Star Review

By : 'Rahi'
Branch : London, 5 Stoke Newington Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : N16

26 Feb 2015
People found this helpful0

This agency is terrible I am not happy with the services they provide. They were managing my property and have failed to register the tenants deposit also they have always paid my rent late I dont know what they do with my money. Please anyone avoid these agents as you don't want to fall in the ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Ideal Move

Regional Awards Won by Ideal Move

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