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3.1/5, 13 Reviews
46% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
0% sales fee satisfaction
78% letting fee satisfaction
By : 'Simon'
Services :
Rent PCM : £825
Would you recommend ? : No
Postcode : TA2
Palmer Snell Taunton currently manages the maintenance contract for my landlord, I didn't have hot water throughout my house from Feb 20 to the end of Jun 20 (over four months), I since have had a had a leak in my bathroom, which when I have a shower results in a waterfall in my kitchen!!! 2 months later since not resolved. Staff in the Taunton branch are a disgrace.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 0% | £0 | £0 |
| Lettings | 50% | 78% | £670 | £1,200 |
Palmer Snell
43 High Street, Taunton, Somerset
TA1 3PN
01823 530 168
By : 'Jack'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : TA2
1 star is too high for this branch! Incompetence, deception, a massive lack of empathy. Unskilled and unknowledgeable staff. A huge lack of communication, understanding and accountability for their mistakes and errors. Undue pressure put on us by them, due to mistakes they had made. One... Read Full Review

By : 'Naomi'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TA4
my first time renting I was very nervous, Alice was absolutely amazing with helping us the whole way through, and she gave us the most best experience as first time tentents. Highly... Read Full Review

By : 'Naomi'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TA4
my first time renting I was very nervous, Alice was absolutely amazing with helping us the whole way through, and she gave us the most best experience as first time tentents. Highly... Read Full Review

By : 'Helen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TA1
We received excellent and efficient service from Diane who was very helpful and unravelled and sorted out an administrative rental payment... Read Full Review

By : 'Constance'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : TA1
God bless the day we walked into Palmersnell's office in Taunton Somerset. They made the whole accommodation securing process seamless and easy. They were very accommodating, professional, patient, and transparent in all their processes with us. They helped us to secure a dream apartment that ... Read Full Review

By : 'Stella'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TA2
Alex lee is an amazing person , she was very helpful and she was answering on all of my emails and she solved all of the questions that I had, I recommend her, thank you Alex for the beautiful house that you’ve found... Read Full Review

By : 'A'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TA1
Ben was helpful and knew what he was doing! I had a great experience with him as he was always trying to help and being new to the area, he knew exactly what we... Read Full Review

By : 'A'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TA1
Ben was helpful and knew what he was doing! I had a great experience with him as he was always trying to help and being new to the area, he knew exactly what we... Read Full Review
By : 'Chris'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TA5
I've had the misfortune to deal with Palmer Snell this week, and can hand on heart say they are the most rude estate agents I've come across. In-particular their manager James. Over the weekend a property came on the market, I wanted to arrange a viewing as soon as possible - a 395k... Read Full Review
By : 'Simon'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : TA2
Palmer Snell Taunton currently manages the maintenance contract for my landlord, I didn't have hot water throughout my house from Feb 20 to the end of Jun 20 (over four months), I since have had a had a leak in my bathroom, which when I have a shower results in a waterfall in my kitchen!!! 2... Read Full Review
By : 'Robin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BA22
The worst customer service ! Trying to get our deposit back even when the property was left in a good order was a joke. Lies and excuses for weeks ...in the end had enough of the meaningless charm by the lettings manager. so Complained to the deposit protection about how we were treated and... Read Full Review
By : 'Shocking'
Services : Letting( As a Owner )
Rent PCM : £670
Would you recommend ? : No
Postcode : TA1
I have authorised them for managing my rental property. Over one year, they have visited my property only one times. Letting manager behaviour not good at all. I will not recommend... Read Full Review
By : 'L'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TA1
Absolutely disgraceful agency. Been told fees would be �300 and on the day of paying it all of a sudden became �600! They've made me re-sign a legal document (it was biding and had two signatures on it already) because one of them ditsy staff made a mistake! Which then came... Read Full Review
Ridiculous fees!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.