To agree that Rent shall cease to be payable, if the Property is destroyed or made uninhabitable by fire, or any other risk against which the Landlord’s policy has insured, until the Property is reinstated and rendered habitable; unless the insurance monies are not recoverable (whether in ... Read Full Review

Awful . I have had an awful experience dealing with Leaders- Cheltenham office . I think they are unprofessional. They have told me untruths and use intimidating language. I have had the worst experience dealing with... Read Full Review

We cannot praise Sarah Brookes highly enough for the caring and professional way in which she looked after our property in Gloucester. She was always available to answer any issues that we had and we always felt that we were in safe hands. She is also very knowledgeable regarding the... Read Full Review

Dear Maisie, You delivered incredible service in finding such a lovely and spacious place for us.You were soo friendly and immediately put me at ease on our very first meeting.Everything went soo smoothly , and now settled well.We are so thankful for... Read Full Review

Special Thanks to Abi. She helped us to find a house in UK in a verry verry short time It's a pleasure to meet such helpful and professional people. Thanks a lot from... Read Full Review

Annoyed I have to put one star. Moved in to an apartment 3 weeks ago and have no hot water for 2 weeks no one at leaders has responded to my communication for 6 days now and haven’t informed me when it’ll be fixed.... Read Full Review

I was looking for a property at short notice and Dan went out of his way to help me find something. He was very friendly, professional and knowledgable. Though I didn't go with the property, I'll consider Leaders in future if it has more agents like... Read Full Review

The Cheltenham Leaders office found me a tenant for my apartment in Gloucester, on a tenant find only. I dealt with Joyce. The process was quick, simple and straight forward. Joyce found me a tenant very quickly and she has proven to be a conscientious tenant so far. Am very pleased with the... Read Full Review

Well done Emma who has helped us massively throughout our journey so far to rent a house. Nice and friendly and makes everything so much... Read Full Review

NEVER AGAIN! Having told this agent we were willing to place a deposit on a property up for rent (EVEN BEFORE VIEWING IT) and being the first person to view the property, I wasted 2 weeks only to be told I was not suitable to rent after providing and exceeding their requirements, feeling very... Read Full Review

I have been a fee paying client of Leaders for nearly a decade. The past 18 months have been appalling. I cannot express on how many levels Leaders have failed me. The high staff turnover only made matters worse. There has been little and inconsistent communication, false promises have been... Read Full Review

I had been given a negative outlook for onward letting from my current agent due to Covid and lack of demand for furnished property and even reducing the current rent received. On speaking to Joyce at Leaders she provided a much more positive proposition . Being in sales myself you are always... Read Full Review

Charlotte was amazing, really helpful went above and beyond to try and help me find a property to suit myself and my family, she was so kind and nice to speak with, so happy with all of the help she gave... Read Full Review

Emma has been an amazing and very supportive professional. She has gone above and beyond to help me find the right home, being communicative and attentive at all times. Without her help I honestly don’t know what I would have done. She genuinely cares which is very rare and I’m... Read Full Review

Charlotte and Emma have been a pleasure to help me find a property. They were always in communication with me throughout my time in Cheltenham and tried to get me a property that suited me. I will definitely be in touch again in the... Read Full Review

Charlotte was really helpfull and kind ,she send me all the information that i've asked , was a real pleasure to work with her ! Many thanks... Read Full Review

Charlotte was really helpful and kind showing me the property at Clarence Square and answering all the questions I had. Thanks... Read Full Review

Charlotte from Leaders Cheltenham has been extremely helpful in our search for a new place! Very kind and thorough in checking up on our search and making sure we have the best deals... Read Full Review

Massive big thanks to Adam ! He got me into my new property within a few days. When I moved into the property, there was no electric in the meter and I did not have any information on how to top up. I contacted Adam during office out of hours and he went the extra mile to put credit on the meter... Read Full Review

A huge thank you to property manager Phoebe George for a very efficient and professional service. She is always a pleasure to deal with, very accommodate and we will definitely recommend... Read Full Review