The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 16 Reviews
81% Recommended
57% sales valuation accuracy
50% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction

Dafne

Mario
By : 'Nayla'
Services : Letting(I am a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW1
We have been renting our apartment from Chase for almost 2 years. Their management service has always been excellent and speedy in their response. All their staff are very kind and attentive. Highly recommend them!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 57% | 92% | £0 | £0 |
| Lettings | 50% | 92% | £320 | £5,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 7 | 3 | 0 | 0 | 2 | 0 | 2 | 0 |
Chase Apartments
13 Adelaide Road, London, Greater London
NW3 3QE
0207 7225022




By : 'Irene'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW1W
Got my deposit back nearly 3 months after I moved out of the property. They only returned about £100 out of £3.4k and charged an extra fee for cleaning even though the flat had been cleaned and I vacated it 1 day before my contract had ended. Apart from being a complete rip off and finding any way ... Read Full Review


By : 'Nayla'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW1
We have been renting our apartment from Chase for almost 2 years. Their management service has always been excellent and speedy in their response. All their staff are very kind and attentive. Highly recommend ... Read Full Review

By : 'Osman'
Branch : London, 13 Adelaide Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW1W
Great experience with Chase Apartments and specifically with Michael Sinai in purchasing a property in London. Michael did an amazing job keeping all the parties updated, chasing when needed and was always available even significantly outside of working hours. Would definitely recommend Chase and ... Read Full Review

By : 'Jerome'
Branch : London, 13 Adelaide Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW1
Chase Apartments an honest and reliable family business have rented/managed our property since the 90s. Mrs Luther, Ricky's late mother (bless her soul) was amazingly efficient, accommodating and helped us through all the process as our property was a long term retirement investment. Since ... Read Full Review

By : 'Jingchen'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW1P
Very good experience when I wanted to rent an apartment in London, helped by Micheal Sinai:) When I met issues, Micheal helped me a lot. And the property I rented is very ... Read Full Review

By : 'Thomas'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
Chase Apartments have been one of the most helpful and efficient letting agencies I have used. They made communication with the landlord easy and were very helpful when it came to processing details and resolving any issues with the flat. I would definitely be using their services ... Read Full Review
The fees were definitely in the more reasonable range of those offered for the type of services provided.

By : 'Alex'
Branch : London, 13 Adelaide Road
Services : 20
Would you recommend ? : Yes
Postcode : SW1W
I am an estate agent working with Ricky in connection to managing the flats for rent of my buyers owning residential property in London. It has been 10 years of collaboration already, and Ricky has always provided excellent services finding tenants and managing the relations with them. He has ... Read Full Review
Good

By : 'TC'
Branch : London, 13 Adelaide Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW6
I have been managing real estate flats for clients for over twenty years. I have worked with several companies over the years, but no one has done what Chase's team has done so far. Very professional and caring. They really care about their clients. In One word: Empathy, a skill quite ... Read Full Review
By : 'Paul'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1
My daughter's landlord unfortunately chose to use this agent. In over 30 years both as a landlord and tenant I have never come across an agent which offered such an appalling service. We found ourselves having to initiate legal action and raise a dispute to recover our deposit as a result ... Read Full Review
By : Ricky Luther
16 Apr 2019Dear Mr Fusi, I am sorry to hear about your experience and we are surprised that you have decided to leave a review on All Agents even though we have amicably settled the dispute. We believe the...

By : 'AM'
Branch : London, 13 Adelaide Road
Services : Letting (Property Management)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SW7
I have dealt with Chase Apartments for over 18 years on behalf of my clients. I have always found them to be highly professional, efficient and extremely helpful. They have always found very good long term, professional tenants for my clients propoerties. We cannot recomend Chase Apartment highly ... Read Full Review
Their fees are very competitive


By : 'Anonymous'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1
Chase Apartments seemed like a normal agency but has played of dishonesty along the whole process. We signed the contract and paid them the full requested money. They did not tell us they were in a dispute and we never received the keys to move in. The lease started 12 days ago and we are still ... Read Full Review


By : 'MAX'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £320
Would you recommend ? : Yes
Postcode : E1
Me and my Friend were looking for a 2 bedroom flat in London and after meeting with Michael, he found us a great flat within our budget. He has been very helpful and really ... Read Full Review
Fees is reasonable.


By : 'Tai'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : NW1
I rent apartment from Michael and Ricky in Camden NW1. I have a great experience with them. They are all friendly and always help with question I have. The apartment is beautiful on the Canal and they show me many apartment until I find right one. Thank you very much Michael and Ricky and Chase ... Read Full Review
Thank you!
Thank you!
By : 'Eric'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £515
Would you recommend ? : Yes
Postcode : NW3
I have booked the flat for my family to stay until my graduation. At first, the flat is really beautiful and the agent was offering me a good price for my family. Furthermore, the agent was helping me a lot with any problem inside the flat, they will reply your message or your call as soon as they ... Read Full Review
By : 'Dr'
Branch : London, 13 Adelaide Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW3
I have been using Chase now for a number of years, they are a great agency to deal with. They always do the best to find good tenants for my properties, and never have any void periods. Chase resolves all issues in a speedy fashion and their prices are extremely reasonable. I would recommend Chase ... Read Full Review

By : 'KITCHIN'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W14
Almost the past year I have been dealing with Chase Appartments. They were very professional, always got things sorted out the landlord. They told me exactly what to do step by step, and always answer all my questions. It was a pleasure dealing with ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents