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Chase Apartments

4.2/5, 16 Reviews
81% Recommended

57% sales valuation accuracy

50% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

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"Excellent..."

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5 Star Review
UserName

Ricky

By : 'AM'
Services : Letting(Property Management)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SW7

8 Mar 2019
People found this helpful0

I have dealt with Chase Apartments for over 18 years on behalf of my clients. I have always found them to be highly professional, efficient and extremely helpful. They have always found very good long term, professional tenants for my clients propoerties. We cannot recomend Chase Apartment highly enough.


Comments on Agent Fees

Their fees are very competitive

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales57%92%£0£0
Lettings50%92%£320£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2073002020
Address

Chase Apartments
13 Adelaide RoadLondon, Greater London
NW3 3QE
0207 7225022

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Got my deposit back nearly 3 ...

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1 Star Review
UserName

By : 'Irene'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW1W

25 Feb 2021
People found this helpful0

Got my deposit back nearly 3 months after I moved out of the property. They only returned about £100 out of £3.4k and charged an extra fee for cleaning even though the flat had been cleaned and I vacated it 1 day before my contract had ended. Apart from being a complete rip off and finding any way ... Read Full Review

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Great ...

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5 Star Review
UserName

UserName

By : 'Nayla'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW1

30 Mar 2020
People found this helpful0

We have been renting our apartment from Chase for almost 2 years. Their management service has always been excellent and speedy in their response. All their staff are very kind and attentive. Highly recommend ... Read Full Review

Comments (0)Was this helpful?:
Great experience with Chase ...

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5 Star Review
UserName

By : 'Osman'
Branch : London, 13 Adelaide Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW1W

20 Jan 2020
People found this helpful0

Great experience with Chase Apartments and specifically with Michael Sinai in purchasing a property in London. Michael did an amazing job keeping all the parties updated, chasing when needed and was always available even significantly outside of working hours. Would definitely recommend Chase and ... Read Full Review

Comments (0)Was this helpful?:
Chase Apartments an honest ...

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5 Star Review
UserName

By : 'Jerome'
Branch : London, 13 Adelaide Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW1

8 Oct 2019
People found this helpful0

Chase Apartments an honest and reliable family business have rented/managed our property since the 90s. Mrs Luther, Ricky's late mother (bless her soul) was amazingly efficient, accommodating and helped us through all the process as our property was a long term retirement investment. Since ... Read Full Review

Comments (0)Was this helpful?:
Very good experience when I ...

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5 Star Review
UserName

By : 'Jingchen'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW1P

20 Sept 2019
People found this helpful0

Very good experience when I wanted to rent an apartment in London, helped by Micheal Sinai:) When I met issues, Micheal helped me a lot. And the property I rented is very ... Read Full Review

Comments (0)Was this helpful?:
Very helpful and ...

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5 Star Review
UserName

By : 'Thomas'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3

12 May 2019
People found this helpful0

Chase Apartments have been one of the most helpful and efficient letting agencies I have used. They made communication with the landlord easy and were very helpful when it came to processing details and resolving any issues with the flat. I would definitely be using their services ... Read Full Review


Comments on Agent Fees

The fees were definitely in the more reasonable range of those offered for the type of services provided.

Comments (0)Was this helpful?:
Apartments ...

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5 Star Review
UserName

By : 'Alex'
Branch : London, 13 Adelaide Road
Services : 20
Would you recommend ? : Yes
Postcode : SW1W

24 Apr 2019
People found this helpful0

I am an estate agent working with Ricky in connection to managing the flats for rent of my buyers owning residential property in London. It has been 10 years of collaboration already, and Ricky has always provided excellent services finding tenants and managing the relations with them. He has ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Superb!! ...

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5 Star Review
UserName

By : 'TC'
Branch : London, 13 Adelaide Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW6

24 Apr 2019
People found this helpful0

I have been managing real estate flats for clients for over twenty years. I have worked with several companies over the years, but no one has done what Chase's team has done so far. Very professional and caring. They really care about their clients. In One word: Empathy, a skill quite ... Read Full Review

Comments (0)Was this helpful?:
Avoid this ...

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1 Star Review

By : 'Paul'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1

4 Apr 2019
People found this helpful3

My daughter's landlord unfortunately chose to use this agent. In over 30 years both as a landlord and tenant I have never come across an agent which offered such an appalling service. We found ourselves having to initiate legal action and raise a dispute to recover our deposit as a result ... Read Full Review

Comments (4)Was this helpful?:

By : Ricky Luther

16 Apr 2019

Dear Mr Fusi, I am sorry to hear about your experience and we are surprised that you have decided to leave a review on All Agents even though we have amicably settled the dispute. We believe the...


Excellent ...

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5 Star Review
UserName

By : 'AM'
Branch : London, 13 Adelaide Road
Services : Letting (Property Management)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SW7

8 Mar 2019
People found this helpful0

I have dealt with Chase Apartments for over 18 years on behalf of my clients. I have always found them to be highly professional, efficient and extremely helpful. They have always found very good long term, professional tenants for my clients propoerties. We cannot recomend Chase Apartment highly ... Read Full Review


Comments on Agent Fees

Their fees are very competitive

Comments (0)Was this helpful?:
NOT ...

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1 Star Review
UserName

UserName

By : 'Anonymous'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1

14 Sept 2018
People found this helpful4

Chase Apartments seemed like a normal agency but has played of dishonesty along the whole process. We signed the contract and paid them the full requested money. They did not tell us they were in a dispute and we never received the keys to move in. The lease started 12 days ago and we are still ... Read Full Review

Comments (0)Was this helpful?:
Me and my Friend were looking ...

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4 Star Review
UserName

UserName

By : 'MAX'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £320
Would you recommend ? : Yes
Postcode : E1

16 Oct 2015
People found this helpful0

Me and my Friend were looking for a 2 bedroom flat in London and after meeting with Michael, he found us a great flat within our budget. He has been very helpful and really ... Read Full Review


Comments on Agent Fees

Fees is reasonable.

Comments (0)Was this helpful?:
I rent apartment from Michael ...

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5 Star Review
UserName

UserName

By : 'Tai'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : NW1

9 Oct 2015
People found this helpful0

I rent apartment from Michael and Ricky in Camden NW1. I have a great experience with them. They are all friendly and always help with question I have. The apartment is beautiful on the Canal and they show me many apartment until I find right one. Thank you very much Michael and Ricky and Chase ... Read Full Review


What agent could do to change your mind?

Thank you!


Comments on Agent Fees

Thank you!

Comments (0)Was this helpful?:
I have booked the flat for my ...

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5 Star Review

By : 'Eric'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Rent PCM : £515
Would you recommend ? : Yes
Postcode : NW3

14 Jul 2014
People found this helpful0

I have booked the flat for my family to stay until my graduation. At first, the flat is really beautiful and the agent was offering me a good price for my family. Furthermore, the agent was helping me a lot with any problem inside the flat, they will reply your message or your call as soon as they ... Read Full Review

Comments (0)Was this helpful?:
I have been using Chase now ...

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5 Star Review

By : 'Dr'
Branch : London, 13 Adelaide Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW3

7 Jul 2014
People found this helpful0

I have been using Chase now for a number of years, they are a great agency to deal with. They always do the best to find good tenants for my properties, and never have any void periods. Chase resolves all issues in a speedy fashion and their prices are extremely reasonable. I would recommend Chase ... Read Full Review

Comments (0)Was this helpful?:
Almost the past year I have ...

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5 Star Review
UserName

By : 'KITCHIN'
Branch : London, 13 Adelaide Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W14

27 Mar 2014
People found this helpful0

Almost the past year I have been dealing with Chase Appartments. They were very professional, always got things sorted out the landlord. They told me exactly what to do step by step, and always answer all my questions. It was a pleasure dealing with ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Chase Apartments

Regional Awards Won by Chase Apartments

Individual Branch Awards