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Telford, TF2
1.7/5, 3 Reviews
33% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
No Staff Registered
"I am currently a tenant in a..."
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2 Star Review
By : 'Notahappytenant'
Services :
Would you recommend ? : No
26 Nov 2012
People found this helpful9
I am currently a tenant in a house managed my DB Roberts. When I first moved in three and a half years ago I found the staff friendly & helpful, Totally the opposite now I'm afraid. I have regular inspections and I bring up the same issues every time, I phone the office and I'm told they will get in touch with the landlord then get back to me but this never happens. Their tone of voice whilst talking to me is very standoffish I find. My tenancy is now up for renewal and they tell me it will cost £96 to renew the tenancy agreement for 24 months. Where do they get this figure from as no one in the office can justify it to me. I am very tempted to get in touch with the land lord myself to tell him of the issues I have with the agents. I think a staff overhall or extra training is well overdue.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £575 | £575 |
Address
D B Roberts & Partners
6 Oxford Street, Telford, Telford and Wrekin
TF2 6AA
01952 620021
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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D B Roberts & Partners Branches (View All 15)
Letting from Db Roberts has ...
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1 Star Review
By : 'Happy'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : TF2
18 Feb 2017
People found this helpful6
Letting from Db Roberts has been a terrible experience. Staff are rude and incompetent. Any issues with the property took weeks to be looked at and repeated phone calls only for them to not fix issues correctly. I had two inspections and named several issues only for them to say "oh the... Read Full Review
Comments on Agent Fees
Same as any other
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I am currently a tenant in a ...
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2 Star Review
By : 'Notahappytenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
26 Nov 2012
People found this helpful9
I am currently a tenant in a house managed my DB Roberts. When I first moved in three and a half years ago I found the staff friendly & helpful, Totally the opposite now I'm afraid. I have regular inspections and I bring up the same issues every time, I phone the office and I'm told they... Read Full Review
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I saw a property on Rightmove ...
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2 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
13 Jul 2012
People found this helpful5
I saw a property on Rightmove it was a detached property in St Georges part of Telford. I'd arrange to go and look at the property one afternoon taking time off work to do so. I arrived at the property to find someone else looking around the property. By the end of my first visit I made it clear... Read Full Review
What agent could do to change your mind?
Better communication! Stop having viewings that overlap and make sure the staff showing a possible tenant around a property aware if an offer is already on the table.
Comments (1)Was this helpful?:
By : Anna Marie
12 Jan 2021The rudest man answered the phone today. Not very helpful and sniggered down the phone. I feel in this environment and way of the world right now you need to focus on your customers and how you come...
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