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Princes Buildings, Bath BA1

3.9/5, 48 Reviews
73% Recommended

75% sales valuation accuracy

80% letting valuation accuracy

100% sales fee satisfaction

88% letting fee satisfaction

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A fantastic branch in Bath providing the best service.
"Andrews has simply been..."

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1 Star Review

By : 'Toby'
Services :
Rent PCM : £1050
Would you recommend ? : No
Postcode : BA1

7 Feb 2020
People found this helpful1

Andrews has simply been unprofessional. Throughout the tenancy, they have failed to support me as a tenant. There were a number of issues (smelly drains, filthy washing machine, smelly carpets, broken towel rail, etc) raised regarding the property at the start of the tenancy but only 40% were resolved, mostly by me. When the garage door was destroyed by vandals, I was expected to fix it myself as the landlady didn't have the time to deal with it - I fixed the door at some expense to me in both time and money. I have now left the property and although the inventory survey was satisfactory I have not had my deposit back (it's been nearly 3 weeks). These are my complaints but feel free to look at the letter I was sent by the previous tenant (attached).


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales75.00%100%£220,000£300,000
    Lettings80%88%£550£1,100
    Address

    Andrews
    1 Princes Buildings, George StreetBath, Somerset
    BA1 2EY
    01225 466182

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Andrews Branches (View All 59)
    Emily from Andrews is a ...

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    5 Star Review
    UserName

    By : 'Clink'
    Services : Letting( As a Tenant )
    Rent PCM : £950
    Would you recommend ? : Yes
    Postcode : BA1

    25 Oct 2023
    People found this helpful0

    Emily from Andrews is a professional in apartment renting. Had a good experience with her when viewing the apartment, very professional indeed. Would like to recommend this Brance of service to... Read Full Review

    Comments (0)Was this helpful?:
    Thank you Ross,Friendly and ...

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    5 Star Review
    UserName

    By : 'Jonathan'
    Services : Sales( As a Buyer )
    Would you recommend ? : No
    Postcode : SW15

    24 Jan 2022
    People found this helpful0

    Thank you Ross, Friendly and very professional! Much appreciated his time and patience as well as his proactive understanding of what I was looking... Read Full Review

    Comments (0)Was this helpful?:
    I have been carrying out ...

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    5 Star Review

    By : 'Zoe'
    Services : Letting( Property Management )
    Rent PCM : £1
    Would you recommend ? : Yes
    Postcode : BA3

    27 Jun 2021
    People found this helpful0

    I have been carrying out property inspections on behalf of agents for 4 years in the southwest of England and meeting a variety of individual agents and personnel which gives me a wide judgment on the good and maybe not so good agents. From a first hand experience as a contractor I have found the... Read Full Review

    Comments (0)Was this helpful?:
    Unable to ...

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    1 Star Review

    By : 'Mark'
    Services : Sales( As a Vendor )
    Would you recommend ? : No
    Postcode : BA2

    20 Aug 2020
    People found this helpful0

    Unable to progress a purchase as we're unable to contact Andrews and confirm our position on our sale with... Read Full Review

    Comments (0)Was this helpful?:
    Andrews has simply been ...

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    1 Star Review

    By : 'Toby'
    Services : Letting( As a Tenant )
    Rent PCM : £1050
    Would you recommend ? : No
    Postcode : BA1

    7 Feb 2020
    People found this helpful1

    Andrews has simply been unprofessional. Throughout the tenancy, they have failed to support me as a tenant. There were a number of issues (smelly drains, filthy washing machine, smelly carpets, broken towel rail, etc) raised regarding the property at the start of the tenancy but only 40% were... Read Full Review

    Comments (0)Was this helpful?:
    Wish there are negative ...

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    1 Star Review

    By : 'Vicci'
    Services : Sales( Prospective Vendor/Buyer )
    Sold price : £245000
    Would you recommend ? : No
    Postcode : BA2

    4 Feb 2020
    People found this helpful1

    Wish there are negative points to give! Andrews office in central Bath (Princes Buildings) accepted my offer on a flat and asked for all the documents to proceed. They did everything to push me through the initial process and lied about taking the property off the market (They even went that far to ... Read Full Review

    Comments (0)Was this helpful?:
    After six weeks I had a ...

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    5 Star Review

    By : 'Roy'
    Services : Sales( As a Vendor )
    Sold price : £300000
    Would you recommend ? : Yes
    Postcode : BA1

    9 Oct 2017
    People found this helpful0

    After six weeks I had a problem with my vendor who changed the goal post an had to reject Rosie and the team battled on found a new vendor and completed the sale which took over three months 5 stars to the team who went that extra... Read Full Review


    Comments on Agent Fees

    Good , no different to any other estate agent

    Comments (0)Was this helpful?:
    Stephanie was an absolute ...

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    5 Star Review

    By : 'Clare'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    25 Feb 2016
    People found this helpful0

    Stephanie was an absolute pleasure to deal with throughout. The process of renting away from home was all very new and daunting to me, but she went above and beyond in her help and... Read Full Review

    Comments (0)Was this helpful?:
    I'd like to leave this review ...

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    5 Star Review

    By : 'maja2013'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    23 Feb 2016
    People found this helpful0

    I'd like to leave this review as a token of my appreciation for Stephanie, she went above and beyond to help me move as quickly and as stress free as possible, I'd like to say a huge thank you to her for being so nice and helpful and I will definitely recommend your agency to others. Thank you... Read Full Review

    Comments (0)Was this helpful?:
    They sent the �14k ...

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    1 Star Review
    UserName

    UserName

    By : 'Alsstar'
    Services : Letting( As a Owner )
    Rent PCM : £1100
    Would you recommend ? : No
    Postcode : BA2

    30 Aug 2015
    People found this helpful0

    They sent the �14k upfront tenants rent to the wrong landlords bank account and have sat on it doing nothing for 2 weeks . Refuse to answer phone calls and e mails . Lie constantly Terrible terrible service , can be heard laughing in the background when on phone . Suggested a rental figure... Read Full Review

    Comments (1)Was this helpful?:

    By : Caroline Baxter

    9 Aug 2017

    As the new Lettings Manager at the Bath office I am sorry to read your comments and would welcome the opportunity to discuss this with you further if you would not mind calling me on 01225...

    Stephanie was very helpful ...

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    5 Star Review
    UserName

    By : 'Louis'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : Yes
    Postcode : BA1

    19 Jul 2015
    People found this helpful0

    Stephanie was very helpful with all the paperwork for this property and everything was done very smoothly. I did not feel it was a hassle to do all the administrative work as Stephanie was providing clear instructions and prompt replies to my... Read Full Review

    Comments (0)Was this helpful?:
    Stephanie was always very ...

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    5 Star Review
    UserName

    By : 'Gabriel'
    Services : Letting( As a Tenant )
    Rent PCM : £675
    Would you recommend ? : Yes
    Postcode : BA1

    16 Jul 2015
    People found this helpful0

    Stephanie was always very helpful and informative. Renting from a letting agency was new to me, but she helped us all the... Read Full Review

    Comments (0)Was this helpful?:
    Philippa was just what I ...

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    5 Star Review
    UserName

    By : 'Dena'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : BA1

    20 May 2015
    People found this helpful0

    Philippa was just what I needed, a breath of fresh air. Knowledgeable, willing and friendly. I was embarking on my first experiences as a landlady, and she was, and is fab. Her experience in the letting market was vast. I know that she is always there if I have a query or problem. Would not... Read Full Review

    Comments (0)Was this helpful?:
    We colaborated very well with ...

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    4 Star Review
    UserName

    By : 'Florin'
    Services : Letting( As a Tenant )
    Rent PCM : £600
    Would you recommend ? : Yes
    Postcode : BA16

    20 May 2015
    People found this helpful0

    We colaborated very well with Stephanie,she is a good agent and a very nice person.The problem we had was especially with the Let Risks agency who needs improvement in working with... Read Full Review

    Comments (0)Was this helpful?:
    As a new landlord I can't ...

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    5 Star Review
    UserName

    UserName

    By : 'Michellecass'
    Services : Letting( As a Owner )
    Rent PCM : £850
    Would you recommend ? : Yes
    Postcode : BA1

    19 May 2015
    People found this helpful0

    As a new landlord I can't thank Philippa at Andrews enough. She was only too happy to answer my emails and provide advice on how to prepare my property for letting. The speed at which Andrews found me a tenant was also exceptional - within 48... Read Full Review

    Comments (0)Was this helpful?:
    I have sold a flat in the ...

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    5 Star Review
    UserName

    UserName

    By : 'Dr'
    Services : Sales( As a Vendor )
    Sold price : £260000
    Would you recommend ? : Yes
    Postcode : BA1

    18 May 2015
    People found this helpful0

    I have sold a flat in the centre of Bath through Andrews. I have interviewed some half a dozen agents before selecting Andrews because they were different in that they were willing to listen to what I wanted and discuss the best strategy for me rather than telling me their sales and marketing... Read Full Review

    Comments (0)Was this helpful?:
    Buying a house is a daunting ...

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    5 Star Review
    UserName

    By : 'First'
    Services : Sales( As a Buyer )
    Sold price : £220000
    Would you recommend ? : Yes
    Postcode : BA1

    15 Apr 2015
    People found this helpful0

    Buying a house is a daunting and exhausting process - especially for first time buyers, such as ourselves. The team at Andrews has been an enormous help, putting us in touch with excellent advisers and answering our many questions about the property as quickly as... Read Full Review

    Comments (0)Was this helpful?:
    Everything was fine. The ...

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    4 Star Review
    UserName

    By : 'Bryan'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : BA1

    13 Apr 2015
    People found this helpful0

    Everything was fine. The people were good, the business processes have some room for improvement. A little more communication and use of established business processes would have improved my rating from Good to... Read Full Review

    Comments (0)Was this helpful?:
    Sthepanie Robson was always ...

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    4 Star Review
    UserName

    By : 'Maria'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : BA1

    30 Mar 2015
    People found this helpful0

    Sthepanie Robson was always available and patient. She answered our questions quickly and helped us throughout the rental process . We are very happy with their work and help. His work was decisive in choosing this flat. Thank you a lot,... Read Full Review

    Comments (0)Was this helpful?:
    Great service, efficient. let ...

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    5 Star Review
    UserName

    UserName

    By : 'matthew'
    Services : Letting( As a Owner )
    Rent PCM : £850
    Would you recommend ? : Yes
    Postcode : BA24

    30 Mar 2015
    People found this helpful0

    Great service, efficient. let the flat quickly at the right price. No fuss. Dealt with my multiple queries quickly and went the extra mile e.g. tracking down some missing... Read Full Review

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 4/2/2015, 8:03:37 AM by allAgents

    Awards won by Andrews, Bath BA1 2EY