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The UK's Largest Customer Review Website for the Property Industry

4.4/5, 60 Reviews
82% Recommended
91% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
96% letting fee satisfaction
By : 'Matt'
Services : Sales(As a Buyer)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BN3
Very professional friendly and helpful company helping in a very stressful time buying a property and would use again if needed
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 100% | £69,000 | £790,000 |
| Lettings | 100% | 96% | £550 | £1,400 |
Robert Luff & Co
30 Guildbourne Centre, Worthing, West Sussex
BN11 1LZ
01903 331247

By : 'Ms'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : BN11
Great staff at the Worthing Guildbourne Centre - including after care... Read Full Review

By : 'Helen'
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : No
Postcode : BN11
Susan Lee was my Sales Progression Manager.. That girl is on fire!!!! She ‘held my hand’ from start to finish, I felt so at ease with Sue helping me and talking me through the sale, better than any Solicitor!!! A special thank you to Lynn whom so patiently copied and emailed... Read Full Review

By : 'Tom'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN11
Lauren at Robert Luff is great to deal with - very prompt with her replies & she's always willing to lend a helping... Read Full Review


By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN14
Excellent service through the tough times. Kelly in the Worthing branch went the extra mile to get all necessary paperwork done on our rental property. She answered all emails in a prompt professional manner, with all questions answered. Thank you Robert Luff & Co. Herne Road, Branch,... Read Full Review

By : 'J'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £155000
Would you recommend ? : No
Postcode : BN11
Poor handling of property sale. Totally let down by this company on a personal sale by one of the owners. Why say it is empty hurry us along on quick sale and waste time. We run a business and our time and energy is as important... Read Full Review

By : 'Louise'
Services : Mortgages
Sold price : £265000
Would you recommend ? : Yes
Postcode : BN11
From the moment we walked in to their Guildbourne branch we were given a first class service. My daughter was a first time buyer and Luke Mills guided her through the whole experience in a very professional manner, answering any queries quickly and always being available when... Read Full Review

By : 'Lucy'
Services : Sales( As a Vendor )
Sold price : £339500
Would you recommend ? : Yes
Postcode : BN11
Would highly recommend Robert Luff, Worthing. We received excellent service throughout what turned out to be a lengthy and stressful process. The selling team got us a great price, twice, on our home and Richard went above and beyond with help and advice to get us through to... Read Full Review

By : 'Kim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN11
Richard at Robert Luff provided exceptional service when I was buying a house through his agency. He acted as liaison between all parties and in my opinion he drove the process, keeping all informed and ensuring communication to ensure a smooth sales process. He was highly diligent and extremely... Read Full Review
By : 'Matt'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BN3
Very professional friendly and helpful company helping in a very stressful time buying a property and would use again if... Read Full Review

By : 'Charley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN11
We couldn’t recommend the Robert Luff team more highly. Unexpected difficulties will often present during the process of buying and selling and without the dedication, hard work and professionalism of Richard we wouldn’t be where we are now. A big thank you to both Richard and... Read Full Review


By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : BN11
It was a really difficult sale of the property but the team at Robert Luff got it done. Through no fault of their own they had to contend with setbacks and complications as the sale progressed. Luke got the deal done and Richard Wetherell expertly guided us through to exchange. Thank... Read Full Review
Value for money


By : 'Bluebells'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN13
we found Robert luff and team very friendly and helpful from start to finish. Thank you all for getting us through this stressful... Read Full Review
Very fair

By : 'LynneND'
Services : Sales( As a Buyer )
Sold price : £580000
Would you recommend ? : Yes
Postcode : BN13
From first viewing with Claire Harbour to follow through to Completion with Adam Seymour, and Richard Wetherell, the help and assistance through a stressful time was made much easier by providing a seamless solution to house buying. Thank you to the team you did an excellent... Read Full Review


By : 'Marcin'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : BN11
Very well done job from the very beginning to the very end good, understanding agents no pressure at any time what so ever always positive always on your... Read Full Review

By : 'Niki'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN11
Emma has been extremely helpful and gone out her way to help me, her customer service is outstanding. Very efficient and quick... Read Full Review
By : 'Kerrie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN11
Luke was responsive and prompt at all times. All at RL were patient and knowledgeable and worked with a good understanding of how stressful a move can... Read Full Review
Agents fees were competitive

By : 'Kim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT11
From our first enquiry to finally getting the keys, Emma has been excellent. She understood our position and what we were after in a property. Very happy with all aspects of the... Read Full Review
Good

By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £273000
Would you recommend ? : Yes
Postcode : BN13
Superb service where nothing was too much trouble . Sold my property in a month including exchange . Even when we had problems nothing phased them . Would highly recommend them... Read Full Review
Reasonable fees for the quality of service

By : 'John'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : BN13
Luke did a great job selling my old family home. He had to negotiate with my difficult ex wife and me, which he did with excellent diplomacy. Luke kept all parties up to date whenever anything happened and gave impartial advice. Great... Read Full Review
Standard rate.

By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN11
Having been on with another agent who where my property was empty for over a month I was recommended Robert Luff. After speaking to Emma she took care of everything and very quickly managed to find me a Tennant. She went out of her way to make sure I felt looked after and made the process so... Read Full Review
Good
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Last updated at 10/13/2017, 5:02:57 AM by allAgents