The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 73 Reviews
82% Recommended
90% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90.00% | 97% | £69,000 | £790,000 |
| Lettings | 100% | 97% | £550 | £1,400 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 2 | 10 | 1 | 26 | 3 | 10 | 2 | 1 | 5 |
Robert Luff & Co
30 Guildbourne Centre, Worthing, West Sussex
BN11 1LZ
01903 331247


By : 'Claire'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : BN12
I just wanted to leave a review for Jamie Bryant and Dave King. These two are the best estate agents I have ever used. I could not have got through the process without their guidance and full support. They sold my house in less than a week, and when this fell through as the buyers had a ... Read Full Review

By : 'Ms'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : BN11
Great staff at the Worthing Guildbourne Centre - including after care ... Read Full Review

By : 'Lynne'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( As a Vendor )
Sold price : £765000
Would you recommend ? : Yes
Postcode : BN12
David King and his team made both our property sale and purchase stress free. Their supportive service was very much appreciated. We would 100% recommend this ... Read Full Review
By : 'Ben'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BN13
Utterly Shambolic agency. Horrible communication (or lack of) across not just the Goring office but also the central Worthing office. Full blown lies about staff members being on appointments or on calls. Terrible sense of customer service. The polar opposite of agents such as Bacon in the local ... Read Full Review

By : 'Helen'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : No
Postcode : BN11
Susan Lee was my Sales Progression Manager.. That girl is on fire!!!! She ‘held my hand’ from start to finish, I felt so at ease with Sue helping me and talking me through the sale, better than any Solicitor!!! A special thank you to Lynn whom so patiently copied and emailed ... Read Full Review
By : 'Amber'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BN12
I would put no stars if I could, lies after lies. Viewings that I was not being told about. Lies about not receiving emails. Then threats from them when wanting to take off the ... Read Full Review
By : Lily
13 Sept 2021Terrible service. I have just sold a house through them and all I can say is AVOID. The Goring branch would just ignore phone calls and emails to the extent I had to go to their offices to find out...

By : 'Tom'
Branch : Worthing, 30 Guildbourne Centre
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN11
Lauren at Robert Luff is great to deal with - very prompt with her replies & she's always willing to lend a helping ... Read Full Review


By : 'Mr'
Branch : Worthing, 30 Guildbourne Centre
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN14
Excellent service through the tough times. Kelly in the Worthing branch went the extra mile to get all necessary paperwork done on our rental property. She answered all emails in a prompt professional manner, with all questions answered. Thank you Robert Luff & Co. Herne Road, Branch, ... Read Full Review

By : 'J'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( Prospective Vendor/Buyer )
Sold price : £155000
Would you recommend ? : No
Postcode : BN11
Poor handling of property sale. Totally let down by this company on a personal sale by one of the owners. Why say it is empty hurry us along on quick sale and waste time. We run a business and our time and energy is as important ... Read Full Review

By : 'Lesley'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( As a Vendor )
Sold price : £735000
Would you recommend ? : Yes
Postcode : BN12
Dave King and the team at Robert Luff give Estate Agents a great name - yes, really! From the get go they were open, supportive and easy to contact. And as my sale progressed and complications started to show, Dave was fully committed to do everything he could to support resolution. Never ... Read Full Review

By : 'Louise'
Branch : Worthing, 30 Guildbourne Centre
Services : Mortgages
Sold price : £265000
Would you recommend ? : Yes
Postcode : BN11
From the moment we walked in to their Guildbourne branch we were given a first class service. My daughter was a first time buyer and Luke Mills guided her through the whole experience in a very professional manner, answering any queries quickly and always being available when ... Read Full Review

By : 'Lucy'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Sold price : £339500
Would you recommend ? : Yes
Postcode : BN11
Would highly recommend Robert Luff, Worthing. We received excellent service throughout what turned out to be a lengthy and stressful process. The selling team got us a great price, twice, on our home and Richard went above and beyond with help and advice to get us through to ... Read Full Review

By : 'Kim'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN11
Richard at Robert Luff provided exceptional service when I was buying a house through his agency. He acted as liaison between all parties and in my opinion he drove the process, keeping all informed and ensuring communication to ensure a smooth sales process. He was highly diligent and extremely ... Read Full Review
By : 'Matt'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BN3
Very professional friendly and helpful company helping in a very stressful time buying a property and would use again if ... Read Full Review

By : 'Jan'
Branch : Goring-by-Sea, 2 Boxgrove Parade
Services : Sales( As a Buyer )
Sold price : £458000
Would you recommend ? : Yes
Postcode : BH12
Very professional and caring service provided by David King. I can't thank him enough for his efforts. Totally reliable and I can definitely recommend him to anyone thinking of buying or selling a ... Read Full Review

By : 'Charley'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN11
We couldn’t recommend the Robert Luff team more highly. Unexpected difficulties will often present during the process of buying and selling and without the dedication, hard work and professionalism of Richard we wouldn’t be where we are now. A big thank you to both Richard and ... Read Full Review


By : 'Richard'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : BN11
It was a really difficult sale of the property but the team at Robert Luff got it done. Through no fault of their own they had to contend with setbacks and complications as the sale progressed. Luke got the deal done and Richard Wetherell expertly guided us through to exchange. Thank ... Read Full Review
Value for money


By : 'Bluebells'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN13
we found Robert luff and team very friendly and helpful from start to finish. Thank you all for getting us through this stressful ... Read Full Review
Very fair

By : 'LynneND'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Buyer )
Sold price : £580000
Would you recommend ? : Yes
Postcode : BN13
From first viewing with Claire Harbour to follow through to Completion with Adam Seymour, and Richard Wetherell, the help and assistance through a stressful time was made much easier by providing a seamless solution to house buying. Thank you to the team you did an excellent ... Read Full Review


By : 'Marcin'
Branch : Worthing, 30 Guildbourne Centre
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : BN11
Very well done job from the very beginning to the very end good, understanding agents no pressure at any time what so ever always positive always on your ... Read Full Review
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Last updated at 10/13/2017, 5:02:57 AM by allAgents