Thomas Connolly Estate Agents

Very poor service. Unprofessional behaviour by one of estate agent who was rude and unprofessional. After asking about deposit back he was forcing me to pay cleaning company to speed up process with returning deposit even when I said that everything was already cleaned as I spend half day doing ... Read Full Review

Excellent service!! I have recently purchased a property using Thomas Connolly. The level of professionalism was incredible compared to other agencies. I highly recommend them, particularly Karl, who was the definition of a professional agent. He explained the entire process so effortlessly ... Read Full Review

I had a disappointing experience with Thomas Connolly Estate Agents, marked by poor property management, lack of accountability, and unprofessional responses. Despite assurances that work had been completed, the apartment was left unclean, with paint dust, mouldy windows, a leaking tap, and a ... Read Full Review

Thomas Connelly have been amazing throughout the sale of my property. They were patient, communicative and extremely helpful. Karl and Cassie were brilliant and kept me informed throughout the process. I cannot recommend them highly ... Read Full Review

As stated in my previous post, on moving to the property and paying in excess of £3000/- in deposit and rent to move in, only to discover no heating in the property and the toilet does not flush well—The 2 main things in a property which one really worries about. When I reported the issue with ... Read Full Review

Have ‘phoned multiple times over the past couple of months in regards to rental properties that have caught my eye; despite messages supposedly being ‘passed on’ and being told that someone would let me know when access has been arranged for a viewing, nobody ever ... Read Full Review

Not good at all. I rented a 2 bed flat from that with a friend. Both of us are on the contract, both of us had to provide references and CS. Thomas Connolly staff decided to give us only one working key fob to the building though. So only one of us can have access to the building at a ... Read Full Review

A friend just moved to study for her PHD in the UK, contacted the agency and this is what she gets from a member of their team. “You have been calling for the past three days, requesting to view apartments, I told you yesterday all of our viewing agents are busy, but it seems you are ... Read Full Review

AVOID AT ALL COSTS. had a plumbing problem that was reported for months, when they finally sent a plumber out he stayed for 5 minutes claiming it was 'fixed' but the problem persisted which we still reported...we were then invoiced £100 for the fix even though it wasn't ... Read Full Review

AVOID AVOID AVOID 1 star as no option for zero. Neglected dangerous repairs with water running into electrics.. Notified and repaired leak however; no repair or attention to electrics sitting in water. Moved out and requested maintenance log and refused to hand over. Now with Trading Standards. ... Read Full Review

Very impressed with Thomas Connolly. They seemed very knowledgeable about the rental market, and explained the process well. They were always available when I tried to contact them and very personable. I would highly recommend them and they found me a quality tenant within 2 ... Read Full Review

Thank you so much to Steph and Cassie so professional both of you the stress of moving house is crazy but you both helped giving me constant updates on what was going on by phone because it's always nice to hear a voice and by email thank you you are both an asset to Thomas ... Read Full Review

We have used Thomas Connolly to manage a number of rented properties in Milton Keynes for a few years now. We have found the staff friendly, efficient and flexible in terms of things we want to do as landlord and things we want them to ... Read Full Review