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The UK's Largest Customer Review Website for the Property Industry

1.4/5, 11 Reviews
9% Recommended
50% letting valuation accuracy
44% letting fee satisfaction
By : 'Steven'
Services :
Rent PCM : £525
Would you recommend ? : No
Postcode : S5
Cons They don’t have eyes on the ground and can’t check what’s going on with your property. Was told hot water has stopped working and would be £60 call out but then got a bill for £215. The part to replace cost only £16. This was not authorised but apparently they can do this and it’s in the contract. Just be aware and get emergency repair service and I’d advise to not use them for any repairs. Even though they took on the tenancy after 10 months they told me I’d have to get the garden levelled in order to re-advertise it again. This caused me lost time and money. This came from the operations manager. The garden wasn’t dangerous just slightly uneven. I lived there with my 4 year old and we played football in the garden so it can’t be that bad. So I thought what they was saying was wrong and another agency checked the property and has confirmed they are wrong and the garden is perfectly fine. Pros They are polite though and this is probably the best thing I can say about Howsy unfortunately. They’re cheap. They’re 24/7 which is great if you don’t mind being woking up and disturbed on weekends. Final point: From my perspective they are definitely for the tenants which is good if you’re a tenant but if you’re a landlord then it can be a nightmare. None of them seem to be landlords despite saying they are a mix of land lords and renters. In my opinion you’re better off using a local agent even if you’re paying a few quid more. If you do decide to use them then good luck! You’ll need it and at least at the end you’ll learn some important lessons about how things shouldn’t be done.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 44.00% | £525 | £1,225 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 6 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
No Agent
No Agent
65-67 Leonard Street, London, Greater London
EC2A 4QS
0330 999 1234
By : 'Steven'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : S5
Cons They don’t have eyes on the ground and can’t check what’s going on with your property. Was told hot water has stopped working and would be £60 call out but then got a bill for £215. The part to replace cost only £16. This was not ... Read Full Review

By : 'Alessandro'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : CR4
THEY LEFT ME LIKE AN HOMELESS absolutely disgusting. They just stole me £200 but what is incredible is that they left me without the Flat, after saying several times was all good and them disappeared. I Made a negative comment on Google and the manager replied me saying I did fail ... Read Full Review

By : 'Darren'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : W6
I think these must be fake reviews?? I've had no problems with them whatsoever. They got me a great tenant, responded quickly to issue and they're incredibly cheap. My previous agent was total rubbish and charged me a ... Read Full Review
By : 'Gill'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : LS14
PLEASE AVOID!!! I don’t usually write reviews but this company is appalling.. they’re cheap for a reason.. dishonest, incompetent and zero customer service. Trying to charge me a fee for leaving when they’ve provided a terrible service.. terms and conditions are ... Read Full Review
By : 'Mary'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW9
AVOID AVOID AVOID. Howsy (formerly NoAgent) is easily one of the worst, most frustrating companies I've ever dealt with in my life. They somehow managed to get every possible thing wrong, right from the start of my experience as a landlord with them (nice sales pitch to get you all signed ... Read Full Review
they rope you in due to their fees being massively less than the high street estate agencies -but beware, absolutely zero value for money provided.
By : 'Landlord2019'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £1225
Would you recommend ? : No
Postcode : RM8
Unprofessional illegally holding my deposits and keys 7 months after I sacked them for being rubbish. Let an AST lapse with the tenant in the property leaving me exposed. DO NOT USE these ... Read Full Review
a CON as they are cheap - because they are rubbish.
By : 'One'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE10
UNDER NO CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. I WOULD GIVE 0 STARS IF IT WERE POSSIBLE. I cannot emphasise how poor this company is. They have rebranded, but do not be fooled. Landlords, if you are considering using this company, do not unless you want angry tenants. Prospective ... Read Full Review
Not worth a penny.
By : 'ashley85'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : No
Postcode : CO4
We have rented out our property through No Agent for nearly a year. Halfway into the tenancy the tenant left and stole our furniture. Luckily we paid for the rent guarantee insurance as advertised on No Agent's website, however It has now been nearly 5 months and we have yet to receive any of ... Read Full Review
Fees are low but you get what you pay for
By : 'Freyaew'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS9
I'm not normally one to write reviews, but my experience with NoAgent was so appalling I wouldn't want anyone to use them: * When I first went for a viewing of a flat with them, I waited for half an hour and no one showed. I rang their office and told me the agent had cancelled it, but ... Read Full Review
By : 'Anne'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
Not even sure where to begin. If you Google them you'll find numerous negative reviews and I bet they are all true. My experience so far has been extremely bad, they don't really seem to have any idea what they're doing.. poor communication, lousy systems, staff gave us wrong ... Read Full Review
By : 'Rocker'
Branch : London, No Agent
65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : TN2
No Agent messed up almost every aspect of the letting. Repairs were misreported, they failed to have the tenant sign the inventory. The second month's rent was due over a week ago and I'm told we may receive it within 5 working days - ie: 2 weeks late. Dealing with the staff has been ... Read Full Review
Fees would be considered very reasonable if they actually paid across the rent in time
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.