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No Agent

1.4/5, 11 Reviews
9% Recommended

50% letting valuation accuracy

44% letting fee satisfaction

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No Agent is using technology to fix the lettings market. We will manage your property portfolio for £45 per month in London and £35 elsewhere in England. This includes advertising the property on the major portals, referencing & credit checks, contracts etc and then full management - rent collection, inspecti
ons, credit checks, legal helpline and 24/7 helpline.
"The worst letting agent and..."

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1 Star Review

By : 'One'
Services :
Would you recommend ? : No
Postcode : SE10

11 Oct 2018
People found this helpful1

UNDER NO CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. I WOULD GIVE 0 STARS IF IT WERE POSSIBLE. I cannot emphasise how poor this company is. They have rebranded, but do not be fooled. Landlords, if you are considering using this company, do not unless you want angry tenants. Prospective tenants, do not use a property under this letting agent. Anywhere else will serve you better. Another update: We have now had an illegal, unauthorised visit of our property by the landlord. No Agent have rebranded as Howsy but nothing has changed. This is the worst property management company in London. Another Update: Our boiler has broken so there is no hot water in the flat (on a Saturday) - after ringing no Agent we were advised that 1) Nobody can come and repair it until at least Monday as they do not work the weekends and 2) We can't contact property management to complain as they don't work the weekends either. I do not understand what we pay for. No Agent are the worst property company in London. A quick re-cap of the things they have got wrong so far for anyone reading this. 1) When we moved in to the property, they gave us 1 fob for building access between 3 people 2) They do not maintain a way of accessing the property themselves so you have to be at home for any repairs and take time off work 3) It took ~70 e-mails to get 2 fobs ordered - and after 2 weeks of them attempting to do so, I was able to do it in 5 minutes by picking up the phone to the building management company 4) We paid for an extra fob 5 weeks ago and sent receipt of payment. No Agent have not sent the fob and it's 5 weeks later. UNDER NO CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. Our property handler was unable to organise key and fob collection properly so between 3 tenants we have been given 1 key and 1 fob. We have had to consistently chase for updates since and ended up taking the ordering of 2 additional fobs and keys in to our own hands as our property handler could not get these simple tasks done. Here's to hoping this is a one off and that the service will improve.


Comments on Agent Fees

Not worth a penny.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%44.00%£525£1,225
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1604000000
Address

No Agent
No Agent 65-67 Leonard StreetLondon, Greater London
EC2A 4QS
0330 999 1234

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

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Waste of time and ...

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1 Star Review

By : 'Steven'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : S5

14 Nov 2019
People found this helpful0

Cons They don’t have eyes on the ground and can’t check what’s going on with your property. Was told hot water has stopped working and would be £60 call out but then got a bill for £215. The part to replace cost only £16. This was not ... Read Full Review

Comments (0)Was this helpful?:
THEY LEFT ME LIKE AN ...

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1 Star Review
UserName

By : 'Alessandro'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : CR4

8 Oct 2019
People found this helpful0

THEY LEFT ME LIKE AN HOMELESS absolutely disgusting. They just stole me £200 but what is incredible is that they left me without the Flat, after saying several times was all good and them disappeared. I Made a negative comment on Google and the manager replied me saying I did fail ... Read Full Review


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I think these must be fake ...

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5 Star Review

By : 'Darren'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : W6

6 Sept 2019
People found this helpful0

I think these must be fake reviews?? I've had no problems with them whatsoever. They got me a great tenant, responded quickly to issue and they're incredibly cheap. My previous agent was total rubbish and charged me a ... Read Full Review

Comments (0)Was this helpful?:
PLEASE AVOID!!!I ...

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1 Star Review

By : 'Gill'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : LS14

30 Aug 2019
People found this helpful0

PLEASE AVOID!!! I don’t usually write reviews but this company is appalling.. they’re cheap for a reason.. dishonest, incompetent and zero customer service. Trying to charge me a fee for leaving when they’ve provided a terrible service.. terms and conditions are ... Read Full Review

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THE WORST ...

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1 Star Review

By : 'Mary'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW9

1 May 2019
People found this helpful4

AVOID AVOID AVOID. Howsy (formerly NoAgent) is easily one of the worst, most frustrating companies I've ever dealt with in my life. They somehow managed to get every possible thing wrong, right from the start of my experience as a landlord with them (nice sales pitch to get you all signed ... Read Full Review


Comments on Agent Fees

they rope you in due to their fees being massively less than the high street estate agencies -but beware, absolutely zero value for money provided.

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Now called ...

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1 Star Review

By : 'Landlord2019'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £1225
Would you recommend ? : No
Postcode : RM8

19 Feb 2019
People found this helpful2

Unprofessional illegally holding my deposits and keys 7 months after I sacked them for being rubbish. Let an AST lapse with the tenant in the property leaving me exposed. DO NOT USE these ... Read Full Review


Comments on Agent Fees

a CON as they are cheap - because they are rubbish.

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The worst letting agent and ...

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1 Star Review

By : 'One'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE10

11 Oct 2018
People found this helpful1

UNDER NO CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. I WOULD GIVE 0 STARS IF IT WERE POSSIBLE. I cannot emphasise how poor this company is. They have rebranded, but do not be fooled. Landlords, if you are considering using this company, do not unless you want angry tenants. Prospective ... Read Full Review


Comments on Agent Fees

Not worth a penny.

Comments (0)Was this helpful?:
Still waiting for my rent ...

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1 Star Review

By : 'ashley85'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : No
Postcode : CO4

6 Sept 2018
People found this helpful1

We have rented out our property through No Agent for nearly a year. Halfway into the tenancy the tenant left and stole our furniture. Luckily we paid for the rent guarantee insurance as advertised on No Agent's website, however It has now been nearly 5 months and we have yet to receive any of ... Read Full Review


Comments on Agent Fees

Fees are low but you get what you pay for

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It's called 'No ...

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1 Star Review

By : 'Freyaew'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS9

12 Aug 2018
People found this helpful2

I'm not normally one to write reviews, but my experience with NoAgent was so appalling I wouldn't want anyone to use them: * When I first went for a viewing of a flat with them, I waited for half an hour and no one showed. I rang their office and told me the agent had cancelled it, but ... Read Full Review

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Absolutely ...

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1 Star Review

By : 'Anne'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17

11 Jun 2018
People found this helpful1

Not even sure where to begin. If you Google them you'll find numerous negative reviews and I bet they are all true. My experience so far has been extremely bad, they don't really seem to have any idea what they're doing.. poor communication, lousy systems, staff gave us wrong ... Read Full Review

Comments (0)Was this helpful?:
Just ...

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1 Star Review

By : 'Rocker'
Branch : London, No Agent 65-67 Leonard Street
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : No
Postcode : TN2

4 Jun 2018
People found this helpful1

No Agent messed up almost every aspect of the letting. Repairs were misreported, they failed to have the tenant sign the inventory. The second month's rent was due over a week ago and I'm told we may receive it within 5 working days - ie: 2 weeks late. Dealing with the staff has been ... Read Full Review


Comments on Agent Fees

Fees would be considered very reasonable if they actually paid across the rent in time

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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