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Truro, TR1
4.6/5, 70 Reviews
93% Recommended
96% sales valuation accuracy
94% letting valuation accuracy
97% sales fee satisfaction
94% letting fee satisfaction
Stags experienced and professional staff are waiting to assist you with your property enquiry.
Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team and an e
stablished letting agents team. The Professional Services department can also be found here, giving expert advice on all planning, estate management and rural business issues, as well as carrying out professional valuations for probate, matrimonial disputes and inheritance tax to name but a few.
There are plenty of attractions in Truro, including the indoor Pannier Market, which is open all year round, the Hall for Cornwall (a performing arts venue), The Royal Cornwall Museum, and the Winter Festival, with its hugely popular paper lantern parade. The independent and state schools in the area rank well and offer education from 3 – 18.
Truro and the surrounding area is a wonderful part of the world and boasts renowned surfing beaches, coastal walks and excellent sailing waters. Within easy reach of the city are historic fishing villages including Fowey, Mevagissey, St Mawes, Mousehole, St Ives and Padstow.
"Magic carpet ride - not for..."
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1 Star Review
By : 'Mr'
Services :
Rent PCM : £1248
Would you recommend ? : No
Postcode : TR3
20 Aug 2019
People found this helpful2
Having secured a beautiful rental property in Feock, we arrived to find the place filthy - this was after the cleaners had been. Complained to Stags and they sent the cleaners back (Magic-carpets-not), and still we are cleaning, shampooing carpets, wiping down tiles, cleaning toilets - this is not what you expect from Stags ! Have had little support from them too, saying the cleaners won't come back and that as far as they are concerned the place is 'habitable' - by who ?! We are clean, decent people paying £1,248pcm for a home that we can't even put furniture in yet. Disappointed is an understatement - would not recommend.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 97% | £275,000 | £949,000 |
| Lettings | 94% | 94% | £750 | £2,700 |
Areas covered
- Cornwall
- TR1
Address
Stags
61 Lemon Street, Truro, Cornwall
TR1 2PE
01872 264488
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Stags Branches (View All 21)
Not particularly impressed ...
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1 Star Review
By : 'Brian'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TR2
12 Jul 2023
People found this helpful1
Not particularly impressed with the sales department. I have been looking for a country property with some land and have a 1.5M budget. I Found one in Laddock and wanted initially a drive past, which I did and then called the agency to ask for some information over an informal chat with Lauren, and ... Read Full Review
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A resourceful, friendly and ...
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5 Star Review
By : 'CR'
Services : Sales( As a Vendor )
Sold price : £656000
Would you recommend ? : Yes
Postcode : PL22
9 Mar 2022
People found this helpful0
The team offered a professional and friendly service. They were resourceful and proactive and went the extra mile on many occasions when the sale became protracted - finding solutions, keeping active communication and always highly responsive. Highly recommended if you have a rural property as... Read Full Review
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Total ...
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1 Star Review
By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : TR8
9 Dec 2020
People found this helpful5
So how to begin, firstly if you are thinking of renting from stags stop right now and go and find someone else. They will lie and deceive you at all stages. Never return a call unless you spend at least 1 week chasing them. During your tenancy they will ignore you, and upon leaving will try to... Read Full Review
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Professional & ...
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5 Star Review
By : 'Wendy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL30
21 Oct 2020
People found this helpful0
Pleased and impressed by Stags Truro selling team lead by Wayne. Extremely professional and knowledgeable. Nothing was too much trouble - immediate responses to queries and requests. They sell a property not simply have it on their books. Thank... Read Full Review
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Pleased with the selling ...
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5 Star Review
By : 'David'
Services : Sales( As a Vendor )
Sold price : £370000
Would you recommend ? : Yes
Postcode : TR11
28 Jan 2020
People found this helpful0
Pleased with the selling experience and professional approach received from the Stags team and enthusiasm of Ian, Wayne and... Read Full Review
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A very efficient team who ...
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5 Star Review
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : TR1
11 Dec 2019
People found this helpful0
A very efficient team who found us a lovely house to rent whilst our own house was being renovated. Joanne could not have been... Read Full Review
Comments (1)Was this helpful?:
By : Joanne Payne
16 Dec 2019Thank you Michael - you were a pleasure to deal with. I'm so glad we were able to help you until your house was ready. I wish you both every happiness in your new...
Magic carpet ride - not for ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1248
Would you recommend ? : No
Postcode : TR3
20 Aug 2019
People found this helpful2
Having secured a beautiful rental property in Feock, we arrived to find the place filthy - this was after the cleaners had been. Complained to Stags and they sent the cleaners back (Magic-carpets-not), and still we are cleaning, shampooing carpets, wiping down tiles, cleaning toilets - this is not... Read Full Review
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Customer Service at its ...
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5 Star Review
By : 'Jane'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TR1
24 Jul 2019
People found this helpful0
Customer Service at its finest! We have received, and continue to receive, exceptional service from the Rentals Team at Stags, Truro; Joanne, Emily and Juliet. From finding our perfect property to guiding us through the entire lettings process - largely conducted long distance - the team... Read Full Review
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Superb ...
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5 Star Review
By : 'Forestay'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL25
25 Apr 2019
People found this helpful0
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable... Read Full Review
Comments on Agent Fees
Very reasonable for the work carried out
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Superb ...
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5 Star Review
By : 'Forestay'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL25
25 Apr 2019
People found this helpful0
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable... Read Full Review
Comments on Agent Fees
Very reasonable for the work carried out
Comments (1)Was this helpful?:
By : Joanne Payne
25 Apr 2019Thank you so much for this kind review. It was a pleasure to let this lovely...
Professional , supportive ...
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5 Star Review
By : 'Liz'
Services : Sales( As a Vendor )
Sold price : £388000
Would you recommend ? : Yes
Postcode : TR27
10 Apr 2019
People found this helpful0
Can't fault the supportive and professional service from Georgia and the team at Stags Truro. Looking after the sale and keeping my elderly Mums well-being at the forefront of all decision making . Having been let down by an unprincipled buyer in the 1st instance , Stags were able to... Read Full Review
Comments on Agent Fees
On the top end of fee levels with no negotiation available.
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Excellent ...
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5 Star Review
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR13
10 Apr 2019
People found this helpful0
We chose Stags in Truro after an unhappy experience with Purple Bricks. We definitely made the right choice. Previously, Purple Bricks had done little more than just to advertise our property with little or no follow up after viewings. With Stags, Georgia actively marketed our property and her... Read Full Review
Comments on Agent Fees
They certainly earned their commission.
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Stags ...
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5 Star Review
By : 'Suzi'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TR1
22 Feb 2019
People found this helpful1
I cannot recommend Joanne and Wayne highly enough. Having only ever been a landlord before they guided me through becoming a tenant with ease. They helped with with my search for a property that would also allow my two dogs to move with me. Very professional and very honest. Thank... Read Full Review
Comments on Agent Fees
From my limited experience the agents fees are normal.
Comments (1)Was this helpful?:
By : Joanne Payne
14 Mar 2019Thank you for your kind comments. You are also a pleasure to deal with...
Excellent ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £545000
Would you recommend ? : Yes
Postcode : TR16
26 Oct 2018
People found this helpful0
Having just completed on the sale of our property we would like to thank Stags especially Georgia for her professionalism and support. She has kept us informed and has been incredibly helpful throughout the whole process. We would have no reservations in recommending... Read Full Review
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Purchase of ...
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5 Star Review
By : 'Dawn'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL25
29 Sept 2018
People found this helpful0
I have recently been dealing with Stags Estate Agents in Truro on the purchase of one of their properties. I cannot praise them highly enough - I have brought and sold several properties over the years and have never dealt with a more friendly and efficient office than theirs. Georgia Prowse,... Read Full Review
Comments on Agent Fees
I was a purchaser so no fees involved
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Great professional ...
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5 Star Review
By : 'Oz'
Services : Letting( Property Management )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TR14
21 Sept 2018
People found this helpful0
Great communication and professional service . Felt Happy leaving our property in the capable hands of Joanne and Emily. Thanks so much for the awesome service, we will definitely rent our property using you as the agents again in the future. Thank you for your hard work... Read Full Review
Comments on Agent Fees
Agents fees were competitive.
Comments (1)Was this helpful?:
By : Joanne
11 Oct 2018Thank you for this lovely review - of course having a good client to work with makes it a...
Stags Rental Team was very ...
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5 Star Review
By : 'Charles'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : TR1
31 Aug 2018
People found this helpful1
Stags quickly found a tenant for my buy-to-let property so that I did not have a void period. Also, they always respond promptly to any issues, and thus provide a high level of professional... Read Full Review
Comments on Agent Fees
Competatively priced
Comments (1)Was this helpful?:
By : Becky Sheaves
31 Aug 2018Thank you very much for the five star review, we really appreciate you taking the time to do so. We're delighted to have been able to help you find the right...
First class service which ...
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5 Star Review
By : 'Annabel'
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : PL26
16 Aug 2018
People found this helpful0
Ian and Georgia undertook the sale of our house in March this year and achieved a splendid result. They found us a cash buyer who offered the asking price and despite a couple of hurdles emerging in the surveys they managed the sale through to a successful conclusion by our preferred completion... Read Full Review
Comments on Agent Fees
Very reasonable in our view, given the quality of service and speed of result.
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3 ...
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3 Star Review
By : 'Penny'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR12
7 Aug 2018
People found this helpful0
Proactive service which would benefit from the opportunity to contact by mobile when out of office.Aachieving paper evidence from customer in order to progress the sale... Read Full Review
Comments on Agent Fees
Ok
Comments (1)Was this helpful?:
By : Becky Sheaves
9 Aug 2018Many thanks for taking the time to write a review. On occasions the progress of a sale can be slowed down by many issues, some of which are not easy to resolve. I have looked at the progress of your...
Liann and ...
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5 Star Review
By : 'Liann'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TR2
6 Aug 2018
People found this helpful0
Thank you for so much for everything you have done to make our dream to a move to Cornwall come true. Emily has been amazing from start to end and we can't thank you... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Joanne Payne
7 Aug 2018Thank you for your lovely review and we are delighted that you have found your dream home and that you were happy with our...
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Last updated at 4/29/2019, 3:53:27 AM by allAgents
