Samuel & Co

Worst Estate agents ever seen.. dealing with them completely drains you out.. fraudulent service, worst customer care and they try their best to take away all your deposit no reason! I'd give zero star ... Read Full Review

Best letting agent i have dealt with. Thank you for your understanding and continuous ... Read Full Review

Fraudulent, dishonest, liars. Simple as that. Utter disgrace. All they care about is ... Read Full Review

Group of fraudster disgraceful ladies running west brom branch. You will be ** on several occasion for extra charges or else they will threaten to kick you out of the ... Read Full Review

They do not even deserve a 1 * if im honest. My advise to new clients think hard before you use this company. I left the property after 3 years in perfect condition i even painted it all magnolia so the new tenant would have a fresh canvas. There was no damage in the flat i looked after it like it ... Read Full Review

Please please please stay away from this company, horrendous experience through and through, they are only after money and will support landlords even if they are wrong. They get staff to write fake positive reviews. My property had mould, leaking ceilings, damp, rats, drug needles outside and ... Read Full Review

Don’t even bother wasting your time with this estate agents. It is my first time renting a property, so I enquired about a flat that I had seen on zoopla. The lady booked me in and I turned up to the viewing to be left standing outside for 20 minutes. I gave them a call to see what was ... Read Full Review

Had a viewing of a property and was told to call the office if I'm interested in renting same. I called the office while I was still at the property. I was told by the lady who answered the phone that she would call me back to tell me what time to come in the office to put my application ... Read Full Review

Lovely and helpful staff. Was a tenant for over 3 years. Highly recommended their services. Great communication with all ... Read Full Review

I'm just writing to say that San did a visit to us today and he was very polite and respectful with ... Read Full Review

So so rude one member of staff I'm surprised she is allowed to work in customer service based job no manners and definitely no people ... Read Full Review

Had a viewing of a property and went straight to the office to put an application in for it, to be told someone they already rent to has first refusal, seems like discrimination and why bother having viewings if your doing that. Was told if they refuse they would call us, so i call up today and the ... Read Full Review

Worst experience I ever had! Was shown a property by an agent called Suzie, who was super friendly and even hugged me when bidding farewells. She told me she'd hold that apartment for me until I come in a few days later to pay the fee and sign the contract, since the keys would only be ... Read Full Review

I made the huge mistake of choosing a rented property with Samuel and Co and can only hope to stop anyone else being as foolish as we were. The company fails to follow most regulations as guided by the ombudsman, the information on their website of how they will conduct themselves (e.g be there ... Read Full Review