The UK's Largest Customer Review Website for the Property Industry

No Image Available

Bradley Stoke, Bristol BS32

2.4/5, 14 Reviews
36% Recommended

50% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

50% letting fee satisfaction

Contact Us
No Description Found
"NEVER rent with..."

Share On :  FacebookTwitter

1 Star Review

By : 'angharad'
Services : Letting(As a Tenant)
Rent PCM : £810
Would you recommend ? : No
Postcode : BS32

6 Sept 2019
People found this helpful5

Have rented with 6 property agencies in the last 8 years and this is absolutely the worst. Took over a year to fix heating problems, over the last 3 months our washing machine has been leaking in which no action has been made to resolve, leaving us with a constant puddle on the floor right next to the sink,l. Don't bother emailing as they will take 2 weeks to reply and then in most cases completely bypass the main point of the email. They will not take responsibility for their failures nor will they issue refunds of any kind. I just hope other people see this and think again about them before dealing with them at all. This agency seriously needs to go out of business - 0 worth.


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales50.00%100%£315,000£400,000
    Lettings0%50%£550£1,600
    Address

    Ocean Estate Agents
    Unit 7 Willow Brook Centre, Savages Wood RoadBristol, Avon
    BS32 8EF
    01454 205070

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • ?OnTheMarket
    • ?Rightmove
    • ?Zoopla
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    Ocean Estate Agents Branches (View All 11)
    Good service and high ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Stella'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : BS32

    26 May 2022
    People found this helpful0

    Good service and high efficiency from Ocean Bradley Stoke. I'm glad to have the assistance from Martha Scott. She is so helpful to follow up all the procedures. I will find Ocean... Read Full Review

    Comments (0)Was this helpful?:
    Good service of Ocean and ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Jacky'
    Services : Letting( As a Tenant )
    Rent PCM : £1600
    Would you recommend ? : Yes
    Postcode : BS34

    25 Apr 2022
    People found this helpful0

    Good service of Ocean and happy to have the assistance from Martha Scott. She helped me a lot on the rental... Read Full Review

    Comments (0)Was this helpful?:
    We have just sold and brought ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Danielle'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : BS32

    8 Feb 2021
    People found this helpful0

    We have just sold and brought through Ocean Bradley Stoke. From start to finish it has been a breeze especially with the help from Stefano, the branch manager. His professional manner and industry knowledge is quite something. I would highly recommend using this branch and company to sell and... Read Full Review

    Comments (0)Was this helpful?:
    I bought a property through ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Martin'
    Services : Sales( As a Buyer )
    Sold price : £315000
    Would you recommend ? : Yes
    Postcode : BS34

    7 Sept 2020
    People found this helpful0

    I bought a property through Ocean estate agents and also used their solicitors,from the day I put my offer in to the day I got the keys the ocean team were fantastic always answered my questions and very informative on the property I was purchasing,Stefano and his team very very professional in... Read Full Review

    Comments (1)Was this helpful?:

    By : Martin

    7 Sept 2020

    Very...

    NEVER rent with ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'angharad'
    Services : Letting( As a Tenant )
    Rent PCM : £810
    Would you recommend ? : No
    Postcode : BS32

    6 Sept 2019
    People found this helpful5

    Have rented with 6 property agencies in the last 8 years and this is absolutely the worst. Took over a year to fix heating problems, over the last 3 months our washing machine has been leaking in which no action has been made to resolve, leaving us with a constant puddle on the floor right next to... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    Complete ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'William'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BS34

    9 May 2018
    People found this helpful14

    Style over substance - Ocean's Bradley Stoke office is the epitome of this. Don't let the swish office and cheap suits fool you - under the surface it's obvious that this office is rife with disorganisation, a lack of communication and zero respect for its clients. There also seems... Read Full Review

    Comments (0)Was this helpful?:
    Utterly ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'bristoltennant1234'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BS3

    18 Apr 2018
    People found this helpful7

    Saga 1: I arranged to see three properties that were being let by Ocean on the same day. I turned up 5 minutes early to the first viewing, after 20 minutes I rang the office I had made the appointments with, they didn't pick up and I was redirected to another Bristol office. They had no idea... Read Full Review


    Comments on Agent Fees

    The fees were fine

    Comments (1)Was this helpful?:

    By : Miranda

    25 Apr 2018

    Tom at Bradley Stoke Ocean has been absolutely fantastic. He was very knowledgable whilst showing us around the property (which we are now in the process of purchasing). Nothing was too much trouble...

    Awful customer service. They ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'S'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BS16

    2 Aug 2017
    People found this helpful9

    Awful customer service. They appear very helpful and friendly while your trying to come to a rent agreement, but once you sign the contract and they have there agent fees they couldn't care less. Throughout our years tenancy in a student house, we had countless problems with Ocean. Firstly by B*(at ... Read Full Review


    Comments on Agent Fees

    Way too much and so was the guarantor fees compared to other estate agents.

    Comments (0)Was this helpful?:
    Incompetence I was supposed ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'U'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : BS34

    3 Jan 2017
    People found this helpful5

    Incompetence I was supposed to have had a viewing before Christmas, however this was cancelled at very short notice. The reason provided was: 'we can't find the keys.' As I'd just travelled from home roughly 40 miles away for the viewing, it was wasted time, money and effort. No effort was made... Read Full Review

    Comments (0)Was this helpful?:
    Bunch of ameturish loonies, ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Alan'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : No
    Postcode : BS34

    28 Nov 2016
    People found this helpful9

    Bunch of ameturish loonies, profesional jokers at best, being out of town went with my collegue who just happens to be a local surveyor , even i could see the property was vastly over inflated in price , on confrontation casually told , its been estimated on the potential of the garage converted... Read Full Review

    Comments (1)Was this helpful?:

    By : Ocean

    28 Nov 2016

    Alan thank you for taking the time to provide this review. I am struggling to find either you or a property that matches that description on our register and as such would like more details so I can...

    Thankfully only had to deal ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Becky'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BS34

    16 Nov 2016
    People found this helpful7

    Thankfully only had to deal with them shortly ! I have been looking for a property and have had so many problems with them it is ridiculous. Half the time they never get back to you. I wont use them again as they only mess you... Read Full Review

    Comments (0)Was this helpful?:
    Ocean were absolutely ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Katie'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : BS16

    6 Nov 2016
    People found this helpful5

    Ocean were absolutely terrible. They completely rip off students, make false claims about tenants not having paid deposits without having checked with their accountants first. When asked questions, each staff member will give you a different answer. They have been extremely difficult and... Read Full Review


    Comments on Agent Fees

    I'm not sure why exactly I paid them at all

    Comments (0)Was this helpful?:
    I cannot express how well ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Sonia'
    Services : Sales( As a Buyer )
    Sold price : £162
    Would you recommend ? : Yes
    Postcode : BS32

    25 Oct 2016
    People found this helpful0

    I cannot express how well ocean dealt with my mother's flat move!! Always answered phone, emails with sometimes trivial questions but we cannot thank Lauren enough for all she did. Went above and... Read Full Review

    Comments (0)Was this helpful?:
    I tried to arrange a viewing ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Mike'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : No
    Postcode : BS34

    31 May 2013
    People found this helpful11

    I tried to arrange a viewing twice. On the first time Ocean cancelled 4 hours in advance saying they had not got permission of the lodgers. On the second occasion they cancelled after the scheduled viewing because they couldn't get the keys. They didn't even turn up to tell me they couldn't... Read Full Review

    Comments (0)Was this helpful?:
    1 - 14 of 14 items
    No Staff Registered

    NaN - NaN of items
    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure



    Awards won by Ocean Estate Agents, Bristol BS32 8EF