As a tenant, I expect a basic level of support and professionalism, but unfortunately this agency has not met that standard. I’ve left each interaction feeling frustrated rather than reassured. I wouldn’t recommend them to anyone looking a responsive or reliable service. They have only supported... Read Full Review

Misleading and unprofessional! I had just started a search and found a property that was suitable , I viewed the property and completed the application . I had been given the impression the landlord had agreed to my application and over 20 emails exchanged. Once I had asked to proceed with the... Read Full Review

Id be wary of these cowboys. We were told that we had secured a property, sent a rental agreement and asked to leave a deposit...only to then be told 48 hours later so that someone else had done!!! If they running with multiple prospective tenants then they should say so! Perhaps there's a ... Read Full Review

very positive experience. The agency has been efficiently and timely helpful in every occasion. The house was in very good condition and the agency sent professionals as soon as something needed to be fixed. Highly... Read Full Review

SAB are a great agency to be a tenant with, excellent service and staff very patient and understanding with me asking stupid questions, always very professional I cannot fault... Read Full Review

Avoid Deserve negative review I regret dealing with them 1- They send me to different property and said the other one is occupied (which was false) 2-They said I did not pass the minimum affordability requirements, even though I passed (attached below) 3- They deiberately waste my time... Read Full Review

If you're a tenant, it's worth knowing that SAB are extremely aggressive on rent increases. Since moving in my monthly rent has increased by over £500 which is apparently in line with the market, but I've later realised, stupidly, that actually I'm paying at least £300 -... Read Full Review

After a bad experience with another letting agent, I asked Sab to manage the letting of my flat and haven't regretted it. They are very professional, always quick to answer queries and very efficient. I highly recommend... Read Full Review

Well the managing director one day decided to peek through my windows. At the time my boyfriend had visited me and told him someone is looking through. by the time i decided to confront him he was gone. The next day he knocked on my door (during COVID 19 Lockdown) without any email, text or... Read Full Review

I'm really happy with the service they did. The agents was very friendly too,cool guys . I seriously just can recommend... Read Full Review

Rude mannerless and unfriendly male staff in the lettings department, who because of the high level of demands don’t respect and neglect their potential clients. Every time I’ve been in touch with them, it felt like they are doing me a favour to even speak to me (Apart from one... Read Full Review

SAB manage several of my properties. I highly recommend them as they have always been excellent in all aspects especially finding suitable tenants. They have always been very professional and the communication is brilliant. All the staff are very friendly and... Read Full Review

I would definitely rate SAB with their knowledge of the areas I have been interested in . Kane Astin has a wealth of knowledge as the family business has been going for over 50 years and special thanks to Leane Doust for all her help in Hertford . Very professional service , thanks... Read Full Review

SAB is a great firm. Knowledgable, thorough, organised and polite. Up to speed with myriad of property laws and requirements. Thank you for your ongoing help and professional... Read Full Review

SAB have looked after our portfolio of residential properties for nearly 20 years. SAB provide a full, comprehensive lettings service, from finding and managing tenants, collecting rents, organising repairs and dealing with all legislative issues. Their service has been very good. Issues are dealt... Read Full Review

SAB manage our tenancy efficiently, fairly, and professionally. They are quick to respond to day to day (or larger) issues as they arise and act quickly to achieve resolution. Communications are clear, and we have developed a good working... Read Full Review

Professional service from a helpful and friendly team. I would recommend to friends and family as everything was organised efficiently and quickly. Thank... Read Full Review

Kane has Provided me with extraordinary service for the past 11 years. His responses to my queries, questions, and concerns have been prompt and most... Read Full Review

We were tenants with SAB for nearly 6 years. Always received very prompt and professional service. Specially Mr. Kane Astin has been very helpful regarding furniture replacement and removal. Flats were well maintained on a regular basis so didn't have any issues. Will always recommend SAB... Read Full Review

Can't or won't do the simplest of maintenance jobs. Phone them up to report an issue - oh yes Sir we'll get on to that straight away.. nothing ever gets done. I take that back, after nearly a year of phoning and emailing they managed to change a light bulb in a pitch black area on... Read Full Review