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The UK's Largest Customer Review Website for the Property Industry

1.6/5, 7 Reviews
29% Recommended
0% letting valuation accuracy
50% letting fee satisfaction

Holly

Ben
By : 'Mr'
Services :
Sold price : £450000
Would you recommend ? : No
Postcode : GU18
Poor / non communication mainly because the local office has nothing to do with your sale , its all passed to the call centre in Bracknell who only communicate when you chase them. Your be better off using an online agent the service will be the same.
They did very little for their money
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £1,300 | £1,300 |
Chancellors
76 Guildford Road, Lightwater, Surrey
GU18 5ST
01276 473205


By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : No
Postcode : GU18
Poor / non communication mainly because the local office has nothing to do with your sale , its all passed to the call centre in Bracknell who only communicate when you chase them. Your be better off using an online agent the service will be the... Read Full Review
They did very little for their money

By : 'Luca'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : No
Postcode : GU18
Disgusted with my experience with chancellors, no such thing as good honest service. Trapped by a sole selling rights contract and ignored when I tried to amend it within the 14 day cooling off period. Streets clear of these sneaky dogs, they do not know how to look after customers only cheat money ... Read Full Review
I don’t mind paying fees when an agent does some work for it.

By : 'Gloria'
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : GU18
We are more than happy with the service we have received with the sale of our house last week. Holly has kept us up-to-date with each stage, as did Iain, incidentally, before he left. Thank you- it is so important that sellers are constantly kept in the loop. Nothing was too much trouble which... Read Full Review
Fair

By : 'YOUKNOWWHO'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : GU24
July 2016. Manager had 'Little man syndrome'. Tried to cheat by raising the agreed percentage fee when buyer was found. Head office just as bad, spineless individual who wouldn't acknowledge or apologise or even look into the issue...just money grabbing issuing threat of court action when I delayed ... Read Full Review
Their fee was very competitive but what's the point if they are untrustworthy.

By : 'Harmeet'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : GU18
First we bought the property through them and the sale was unnecessarily delayed for no valid reason and blamed the other party continuously. Communication from Chancellors was very poor and we had to chase them up constantly. During this time we even had to leave our own home after false promises ... Read Full Review
By : 'Agnes'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : GU19
We have been trying to arrange viewing for two properties in Bagshot that we were really interested in both showing on Chancellors website as for sale. We called on Monday to arrange a viewing and were promised someone would come back to us. After not hearing anything for two days we called again ... Read Full Review


By : 'Dissapointed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
My property was placed with Chancellors to act in the sale, circa June 2011. I sacked them at the end of Feb 2012, and during this time, I had 2 viewings from them. Once I had served notice, magically, all the viewings came pouring in from 'cash buyers' wanting to view the property. When I asked ... Read Full Review
they could have done their job.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.