Urban Share

The most awful agency I've ever had the misfortune of dealing with. Terrible staff - rude, offensive and unprofessional. Individuals there have very limited knowledge of the properties they have on their books, or any of the rooms they're letting. They clearly don't train their staff but that's ... Read Full Review

We had to deal with them for 1 year. Would not recommend this agency to anyone. They were really slow to fix issues. They took ages to respond to our issues and they tried to charge us £20 for a scrathed £5 ikea table. It was horrible dealing with them. Please ... Read Full Review

Terrible agency. The check-in and check-out inventories were completely inaccurate. The check-in report claimed that there was a freshly painted radiator in one of the bedrooms, when in reality there was no radiator (the room turned out to be a converted garage). When we raised this issue with ... Read Full Review

Very nearly rented a flat from them but ended up pulling out as there were too many problems. There was work that needed to be done to the property prior to moving in, they weren't keen to do that. They were however keen to get their hands on your cash - tried to push us to pay their fees before ... Read Full Review

HI, Jill Appleton introduced me to this property. She was very nice while showing the house, cleared all my queries very well. She made the process for signing the initial contract very smooth. She helped me during my stay in the house regarding all maintenance etc issues, which made my stay ... Read Full Review

Terrible agent - poor communication, high and unfair charges - the other reviewers are right when they say they'll try and squeeze money out of you. You've been ... Read Full Review

Urban share were really helpful they helped me find the perfect flat when I was looking to rent, and i the perfect area, near night life and close to the tubes. I lived in their property for nearly 2 years and if there was ever a problem they were able to assist starlight away! I would highly ... Read Full Review

I dealt with Urban share when moving to London in the summer. They were always very professional and really understood my needs, it just so happened that i had to make a difficult decision based on the fact they did such a good job, i had to decide between 3 perfect flats which inever thought would ... Read Full Review

Terrible. As other reviewer said, they try to squeeze every last drop of money out of you! They don't honour the law when it comes to their tenancy agreements and conned us into paying an extra month's rent when we said we were leaving. The situation would've been avoided if their staff had ... Read Full Review

[[EDIT ORIGINAL START]] I am surprised by the last two reviews. I have used Urban Share a number of times over the years and have always found them to be very helpful and professional. The properties are always to a high standard and in great locations. Wouldn't hesistate to recommend. [[EDIT ... Read Full Review

Absolute disgrace! NOthing repaired when in desperate need and complete rip off, will steal your money in every way possible TONS of hidden charges and huge false advertising. On a constant basis. Cant believe how they have been allowed to continue trading. Only a matter of time before they will go ... Read Full Review

Slow repair, waited for 1 months for the shower to get repaired, still no action. false advertising, claimed that the property has the tv sets, but it belonged to one of the tenants, who recently moved out. ... Read Full Review