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Leamans Letting Agents
3.1/5, 8 Reviews
43% Recommended
0% letting valuation accuracy
63% letting fee satisfaction
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2 Star Review
Sara
By : 'Firefly'
Services :
Would you recommend ? : No
Postcode : EX1
1 Jun 2019
People found this helpful0
I will simply summarise the key concerning problems: - Incompetent maintenance. The property was not clean when we arrived, and 3 items of furniture in my supposedly furnished room I found to be broken a few days into the tenancy. Their response to me telling them them the curtain rail was broken amounted to 'oh yeah we know' with no apparent intention to ever replace it. -Dishonesty. They outright admitted to lying to and misleading tenants. They actually seemed rather gleeful at the idea that they tell one group of tenants one thing and the rest another. I felt unable to trust what they were telling me after that little revelation. They emphasised that securing the rent for the landlord was their prime purpose (which is completely fine), but followed up by making it clear they were willing to be dishonest to do it (deeply concerning). - Poor contract management. When concerns were raised over the nature of the tenancy agreement they neglected to make any tangible changes. I was told a certain line of the agreement didn't apply, but to sign it anyway which made me particularly uncomfortable. They expected me to simply trust their word, which given my previous point was in retrospect a very troubling proposal. -Absentee landlord. This letting agent was the representative of an absentee landlord. They handled themselves in this role in a way which made me feel very much that I was considered a financial resource to be harvested and passed on to someone who was far too good to ever actually speak to me. I expect profit to be a motive of course, but in context of the unethical conduct mentioned above this attitude really began to wear on my patience. There are a handful of redeeming points. They met the bare minimum legal restrictions for safety and floor space (as far as I know). They repaired major malfunctions, so there's that.
Comments on Agent Fees
Higher admin fees than with previous agent, rather large deposit but not obscene
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 63.00% | £1,740 | £1,740 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Leamans Letting Agents
Palace Gate , South Street, Exeter, Devon
EX1 1ED
01392 410411
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Excellent letting agents, ...
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5 Star Review
By : 'Mary'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX8
24 Aug 2025
People found this helpful
I have rented from Leamans many years and in my opinion, they are excellent letting agents. I have rented a couple of properties and they have always been immaculate and very well maintained. On leaving the standard of cleanliness expected was high and I left it exactly as I found it and received ... Read Full Review
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Having been a long standing ...
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5 Star Review
By : 'Nicola'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX1
3 Dec 2022
People found this helpful0
Having been a long standing Tenant with this Company up until recently, I can honestly say that I have always found Leamans to be extremely professional, helpful, accomodating and friendly. I would have absolutely no hesitation in recommending them as Letting Agents. Sara and her team have always ... Read Full Review
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Having been a long standing ...
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5 Star Review
By : 'Ms'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX1
3 Dec 2022
People found this helpful0
Having been a long standing Tenant with this Company up until recently, I can safely say that I have always found Leamans to be extremely professional, helpful, accomodating and friendly. I would have absolutely no hesitation in recommending them as Letting Agents. Sara and her team have always ... Read Full Review
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AVOID!! ...
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1 Star Review
By : 'Vedat'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX2
17 Oct 2022
People found this helpful0
I was Leamans tenant for 6 years. Never once did I miss a rent payment even during the corona crisis. All of a sudden, they gave me a 2 month notice just because the landlord wanted to move in. Giving such a short notice during this time was awful and put me in a horrible situation mentally and ... Read Full Review
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Unfortunately ...
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2 Star Review
By : 'Firefly'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX1
1 Jun 2019
People found this helpful0
I will simply summarise the key concerning problems: - Incompetent maintenance. The property was not clean when we arrived, and 3 items of furniture in my supposedly furnished room I found to be broken a few days into the tenancy. Their response to me telling them them the curtain rail was ... Read Full Review
Comments on Agent Fees
Higher admin fees than with previous agent, rather large deposit but not obscene
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Excellent service throughout ...
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5 Star Review
By : 'Philip'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
10 Jan 2019
People found this helpful0
I was a tenant for 2-bed flat in Exeter for which Leamans were the agents. They were absolutely A1, all of the staff without exception. If I were allowed to be a prospective customer for this review, I would be. They were most helpful, both to my partner and teenage son. Thank you! Philip ... Read Full Review
Comments on Agent Fees
Entirely acceptable.
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We have just a property from ...
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1 Star Review
By : 'Very'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX2
8 Aug 2016
People found this helpful3
We have just a property from Leamans and have been given a bill �200 because a smell in the house. There was damp in the front room and the bathroom. They also fiddle the electric by poor wiring are are being investigated by British Gas. I would never rent or use this letting firm again be ... Read Full Review
What agent could do to change your mind?
Bad
Comments on Agent Fees
Bad
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By : Sara Whiffen
8 Aug 2016Dear Mr Hunt, The landlord claimed against your deposit for carpet cleaning and deodorising as the house smelt of dog which you had in the house even though from the initial viewing it was made...
So disappointing! My Dad ...
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1 Star Review
By : 'rosezafia'
Branch : Exeter, Palace Gate , South Street
Services : Letting( As a Tenant )
Rent PCM : £1740
Would you recommend ? : No
Postcode : EX4
19 Jul 2015
People found this helpful6
So disappointing! My Dad has a background in property, and he made sure that when I was looking at houses to rent, I asked all of the right questions. When I viewed the property that I subsequently rented from Leamans, I asked if there was a problem with damp. I was assured that it wasn't a ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
