The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.2/5, 10 Reviews
30% Recommended
50% letting valuation accuracy
43% letting fee satisfaction
By : 'J'
Services :
Would you recommend ? : No
Postcode : BT55
On maternity leave from a full time job currently pregnant again and can not go back to work until after having baby claiming universal Credit due to these circumstances. Applied for a home in the same street as my mother paid the access Fee £35 inwhich I had to ring the office several Times to ask is that all I need to apply for the home. Rang 3 days in a row waiting on them phoning me to be passed and told lies then when confronted the house was taken from someone else. UP's DID NOT send me an Application form but to my understanding paying £35 to apply I thought that was all I had to do... turns out people are still out viewing the home I wanted all while I had to ring to find out I was not accepted. The staff employees of the sort are rude and highly unprofessional... DO NOT depend on these pen pushers!!
BAD absolutely Disgusted!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 43.00% | £395 | £700 |
Ulster Property Sales
324 Upper Newtownards Road, Belfast, County Down
BT4 3EX
028 9047 1515
By : 'John'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BT15
Trying to rent a property in Belfast and UPS are the agents. They have not been helpful or efficient. Dates for rental have been changed despite agreement with the owner.Communication has been tricky too with calls not being returned. Once deposit was sent they have become even slower . I cannot... Read Full Review
By : 'Siobhan'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : BT4
I have been treated in an absolutely disgusting manner by the UPS rental team. Nothing but underhand tactics at every turn. AVOID THIS... Read Full Review
By : 'Kim'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BT17
UPS Andytown Branch. Really poor service which almost left us homeless with a 2 year old child. Encouraged to hand in my notice on my current property as the house sale we were engaging in will go through: Transpired it didn’t after almost 5 months of back and forth and broken... Read Full Review
By : 'Xuefei'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : BT9
I rent a house from UPS for two years. They are so friendly and supportive. They always solve the problem very quickly after I report. I feel very happy and comfortable to live in that house. I highly recommend UPS if you want to rent a house in... Read Full Review
By : 'J'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BT55
On maternity leave from a full time job currently pregnant again and can not go back to work until after having baby claiming universal Credit due to these circumstances. Applied for a home in the same street as my mother paid the access Fee £35 inwhich I had to ring the office ... Read Full Review
BAD absolutely Disgusted!
By : 'chris'
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : No
Postcode : BT15
Never seen worse trying to talk to them never seen people who cold not remotely make any sense responses completely bizarre compared to what you said also at beginning of tenancy now 18 months load of crap false complaints they could not remotely back up cos they were make believe non existent bull ... Read Full Review
Ludicrous for application also credit check they really are day light robbery granted many agents are in Belfast but when you see the real agreement you will see no blatent illegal charges and redicluss ones also dispute being told previously by the FCA still illegally trying to force insurance you don't want or need on you. Then giveing unlawfully the insurance company your details and blatantly lieing to them saying you want to buy insurance fom them when you don't and did not consent and clearly stated the opposite
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BT6
Phoned up with an urgent need for information. The rental division were very quick with their response and allowed me to solved the problem before end of buisness on the same... Read Full Review
Great value service
By : 'William'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BT6
Fast, efficient and quality service throughout. Will be highly recommending Such a stressful time in my life that was made easier by the hard work and empathy of the management... Read Full Review
Good price
By : 'Scott'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : BT6
Worst letting agents I've ever had the displeasure of dealing with. Moved over to the country quickly and needed a place to stay organised before I got there so I agreed to sign a lease for a property from UPS, the company refused to meet me outside their working hours which forced me to change my... Read Full Review
By : 'Gemma'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : BT14
Anytime there was a problem with the property, either no response, a promise to fix with no actual action, or rarely a ''handyman'' would be sent out, make an evaluation and never returned to fix, or did a total botch job, the problem never got fixed, to the point the property suffers lasting... Read Full Review
Disgusting that they charge fees to check credit etc, when this should be the landlords responsibility.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.