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Parks Residential Ltd

3.6/5, 55 Reviews
65% Recommended

73% letting valuation accuracy

76% letting fee satisfaction

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Parks Residential is Brighton & Hove\'s leading independent ARLA regulated Letting Agent. We specialise in residential lettings; homing professional tenants, and providing premium services for landlords. Parks are unique, a specialist letting agent with intimate local knowledge. We provide an independent tailored
service, supported by the structure and consistency of a corporate organisation. We understand the value of relationships; working with people is the foundation of our success. Our diligence and exceptional service has rewarded us with loyalty. From supporting the growth of portfolio landlords, to still serving landlords to date since the 1990s. In choosing Parks to help you fully maximise your property investment, you can be assured of transparency and professionalism. We\'ve taken our expertise and created a way of working that is supported with robust process and pro-active communication. As a team we are consistent in delivering the highest standards of quality and integrity, it\'s the Parks way.
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5 Star Review
UserName

Parisa

By : 'Gemma'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : BN1

20 Feb 2019
People found this helpful0

We rented a property through Parks for three years and have recently ended our agreement in order to move house. Our experience has been nothing but friendly and pleasant with the agents and property manager here. We maintainted the property well during our time there and left it clean as per their instructions and recieved our full deposit back without question.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting73%76.00%£450£2,450
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1002115000054
Areas covered
  • BN1
  • BN2
  • BN3
  • Brighton
  • Hove
Address

Parks Residential Ltd
107 Queens RoadBrighton, East Sussex
BN1 3XF
01273 202089

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 10:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:00
  6. 09:00 - 13:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?Move With Us
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Latest Properties

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Awful. Rang to enquire about ...

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1 Star Review

By : 'Kate'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : SW20

16 Oct 2024
People found this helpful0

Awful. Rang to enquire about a property. Kay sounded half asleep, didn't give her name clearly and didn't bother with her company name. When I complained, her answer was 'cool'. Obviously she said no one else in the whole company was available to deal with my call. ... Read Full Review

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This company does not ...

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1 Star Review
UserName

UserName

By : 'Kevan'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1

28 Jun 2023
People found this helpful0

Awful experience. One of the worst experiences of my life renting through Parks. This company does not represent the interest of tenants. It's been a month since I moved out and I'm still waiting for my deposit to be returned. No contact or information from Parks. My ... Read Full Review

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Avoid parks lettings at all ...

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1 Star Review
UserName

By : 'Awais'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1295
Would you recommend ? : No
Postcode : BN1

11 Oct 2022
People found this helpful0

Avoid parks lettings at all cost they have soft spoken but incompetent fraudulent agents if you don’t offer to pay full amount in advance they’ll just tell we are no longer gonna let it to you. Greedy and incompetent please ... Read Full Review

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I called to book a viewing ...

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1 Star Review
UserName

By : 'Spyros'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BN10

23 Jul 2021
People found this helpful0

I called to book a viewing for one of their properties which we were very interested. They advised me to put an application forward before viewing the property so we could stand a chance. However, when i told them that my credit score is poor due to some previous problems in the past (not ... Read Full Review

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AVOID, AVOID, AVOIDParks ...

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1 Star Review
UserName

By : 'Maddy'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2

13 Mar 2021
People found this helpful0

AVOID, AVOID, AVOID Parks Residential are shambolic. They front their business with smooth-talking agents who can't do enough for you BUT DON'T BE FOOLED! As soon as you're into their substandard properties they could not care less about you, or your welfare. - Properties are ... Read Full Review

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Excellent smooth transition. ...

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5 Star Review
UserName

By : 'Cyril'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BN

4 Sept 2020
People found this helpful0

Excellent smooth transition. Very grateful for Tom's' help He was able to secure the property for me quickly as he knew I had a deadline. Made the introduction to the landlord which help me re adjust ... Read Full Review

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Smooth sailing from start to ...

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5 Star Review
UserName

UserName

By : 'Miriam'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : BN3

1 Apr 2020
People found this helpful1

Smooth sailing from start to finish with lovely Amy, Charlotte and Anthony in these difficult time, Highly recommended to the next potential tenants ,renters in the lovely area of Brighton and Hove. Pleasure to have found them on market ... Read Full Review

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*Avoid at all costs.* In ...

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1 Star Review

By : 'Adele'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2

5 Oct 2019
People found this helpful1

*Avoid at all costs.* In 15yrs of renting these have been the worst estate agents we've ever had. Many promises at the start that were unfulfilled: - There were problems with them accepting someone who is self-employed - which meant I had to pay 12 months upfront, and we had to pay ... Read Full Review

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Easy, efficient and stress ...

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5 Star Review
UserName

UserName

By : 'Robert'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : BN1

12 Sept 2019
People found this helpful0

Parks Letting were a joy to work with in renting a new property. From initial viewing through to moving in the process was easy, efficient and stress free. Staff were exceptionally helpful especially Louise - she is a credit to the ... Read Full Review

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Very pleasant experience with ...

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5 Star Review
UserName

By : 'Bruno'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1

23 Feb 2019
People found this helpful0

I rented a flat in the centre of Brighton for about 7 months through Parks Letting. I had been in Brighton for almost 10 years since my uni days and I've rented through private landlords, student accommodation focused agencies and letting agencies for professionals. My experience with ... Read Full Review


Comments on Agent Fees

They are the standard industry fees

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Friendly and ...

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5 Star Review
UserName

By : 'Gemma'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1

20 Feb 2019
People found this helpful0

We rented a property through Parks for three years and have recently ended our agreement in order to move house. Our experience has been nothing but friendly and pleasant with the agents and property manager here. We maintainted the property well during our time there and left it clean as per their ... Read Full Review

Comments (0)Was this helpful?:
Our experience of renting ...

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1 Star Review
UserName

By : 'Peter'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1

9 Nov 2017
People found this helpful8

Our experience of renting through parks has quite honestly been a nightmare, starting from the moment we signed the tenancy agreement. We are not strangers to the issues that sometimes come up when renting – we have rented through numerous agencies and are also landlords ourselves so we ... Read Full Review


Comments on Agent Fees

Indifferent

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Parks is another example of ...

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2 Star Review
UserName

By : 'SwindlePop'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1

5 Oct 2017
People found this helpful8

Parks is another example of the usual estate agent deal of being pleasant and nice, and as soon as you've signed the contract immediately becoming incredibly unhelpful, before fulfilling the stereotype of estate agents by taking copious amounts of your deposit for 'cleaning ... Read Full Review

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outstanding service from a ...

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5 Star Review
UserName

UserName

By : 'Barry'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : BN1

15 Sept 2017
People found this helpful2

outstanding service from a wonderful letting agency. And problems we had were referred straight to the tenancy team, who acted upon it promptly. It was a joy to deal with you during the term of our rental tenancy. Many thanks to everyone at ... Read Full Review


Comments on Agent Fees

fees are standard throughout the indudtry

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Great service with parkes ...

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5 Star Review

By : 'Tammy'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £2450
Would you recommend ? : Yes
Postcode : BN36

7 Jul 2017
People found this helpful1

Great service with parkes from start to finish. Brilliant communication and quick at resolving issues and efficient online material. Thanks ... Read Full Review


Comments on Agent Fees

Fine

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There were pros and cons to ...

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4 Star Review
UserName

UserName

By : 'Hannah'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : BN3

27 Jun 2017
People found this helpful1

There were pros and cons to renting with Parks. Pros - we got our deposit back in full and promptly. They fixed issues when they arose in the apartment. They weren't intrusive as property managers. They were pleasant to interact with, particularly Amy, who was friendly and considerate while ... Read Full Review


Comments on Agent Fees

Compared to other agents that we spoke with in Brighton, Parks was particularly expensive and wanted a huge sum upfront. This was partly because we had no guarantor. However, even without a guarantor no other agent wanted eleven months upfront, as we were initially quoted. Given that other agents were offering less Parks agreed to reduce this to 6 months, plus 11 weeks deposit - still a substantially higher deposit than other agencies.

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Amy and lauren thank you for ...

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5 Star Review
UserName

UserName

By : 'Jason'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : BN2

10 Jun 2017
People found this helpful0

Amy and lauren thank you for everything you to have done to help with the property and couldnt ask for anything else you have ... Read Full Review


Comments on Agent Fees

The fees are really good for the price

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Having been both a tenant and ...

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5 Star Review
UserName

By : 'Roundhill1066'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BN1

2 Jun 2017
People found this helpful0

Having been both a tenant and a Landlord with Parks I am very impressed with their negotiation skills, attention to detail and ability to compromise. They are all friendly and approachable and are an honest letting firm with clear and fair ... Read Full Review


Comments on Agent Fees

Good

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They was both so friendly and ...

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5 Star Review
UserName

UserName

By : 'Michaela'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : BN2

1 Jun 2017
People found this helpful1

They was both so friendly and helpful through the whole process and after we got the flat. We was both happy with the service they gave to us and we are so happy we picked parks to go with for are first flat ... Read Full Review


Comments on Agent Fees

Good

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It was a pleasure to work ...

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5 Star Review

By : 'Ambre'
Branch : Brighton, 107 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £570
Would you recommend ? : Yes
Postcode : BN3

26 May 2017
People found this helpful1

It was a pleasure to work with this agency. Daniel was very Competent and very fast! He takes care about his customer. I recommend this ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 6/26/2019, 10:40:11 AM by allAgents

Awards won by Parks Residential Ltd

Regional Awards Won by Parks Residential Ltd

Individual Branch Awards