I would like to preface this review by saying that individually, some of the ladies at Daniel Cobb Bermondsey (Alice and Lia especially, very sweet) were very nice, and I would like to think they wanted to help us, if not constrained by the legalities and barriers presented by their agreement with a very difficult property owner. WARNING - if you are even thinking of renting at Leathermarket Court in Bermondsey, from Daniel Cobb or otherwise, please do your research and feel free to be in touch. There is one landlady in particular that made our lives hell, including entering unannounced, screaming and verbally abusing us, not fixing a boiler for 3 days in the winter then blaming us for 'not bleeding the pipes' (when they were plastered behind a wall) and in general treating us horribly. All the while we were paying over 2000 a month to live there (paid in advance every month, as well as exceptional maintenance of the property). We were so paranoid of her rash behaviour we started taking photos and videos of the flat every week to document that we were taking care of the place, in case we needed them to back up any claims against us. We did. (Furthermore, we learnt from a neighbour that the former tenants had to take this landlady to court as she without notice changed the locks on them - the neighbour submitted an official court witness statement. Daniel Cobb failed to mention this.) With that story as the basis, we were very disappointed in the lack of help offered by Daniel Cobb. We KNOW that they are constrained by the fact they were not hired to manage the property we were living in, however we paid this agency exorbitant fees AND our rent every month. Clearly they were a slave to the landlord contract, as at each and every stage we needed help and advice they refused to get involved. This city will ruin arrivals from abroad (high earning professionals at that) with this gutting rental market - agencies should be doing all they can to keep everyone content, notably with rents as astronomical as they are. We hoped that going to an agency like Daniel Cobb, that manages very expensive properties in high-end neighbourhoods, that we would have some support. (Notably re fees and the fact our rent went to them every month, as noted.) In the end we left this property after six months, at the first possible instance, after constant bullying from the landlady and zero help from the agency. I had the opportunity to rent another property associated with Daniel Cobb after this situation, and chose an alternative. Nice people at Daniel Cobb - please step up, we need you. And it will only serve you well. (Once again I caution ANYONE renting at Leathermarket court in Bermondsey.)