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The UK's Largest Customer Review Website for the Property Industry

2.3/5, 3 Reviews
33% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction

Phill
By : 'Disgruntled'
Services :
Would you recommend ? : No
Postcode : S015
I requested a viewing with this company and Mr Richmond set up a same-day viewing online. As I do not spend all day online I missed the appointment. I emailed him and rang his office requesting he contact me via telephone. My second attempt to book an appointment resulted in Mr Richmond again contacting me online. I again rang the office and was assured he would call back. This did not happen. I rang again and this time managed to speak to him explaining, as above, that I would prefer telephone contact for short notice viewings. He said this was simply my preference and not his. I explained again my intermittent use of my laptop whereas he uses his all day and he informed me he has a desktop! How does this benefit our conversation? He then said he would prefer not to show me the property. Is this man an estate agent or an arrogant fool?
We did not progress to this stage.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £400 | £600 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
The Home Agency
11 London Road, Southampton, Hampshire
SO15 2AE
02380 632632

By : 'Disgruntled'
Branch : Southampton, 11 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S015
I requested a viewing with this company and Mr Richmond set up a same-day viewing online. As I do not spend all day online I missed the appointment. I emailed him and rang his office requesting he contact me via telephone. My second attempt to book an appointment resulted in Mr Richmond again ... Read Full Review
We did not progress to this stage.
By : 'Ibifuro'
Branch : Southampton, 11 London Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : SO16
I want to say that I have had a lot of negative experiences with people who claim to be experts or agents but Home agency Southampton has changed my perception and perspective that there truly are people who are professionals in this field. Not only was their process smooth and easy as they are ... Read Full Review
Good
By : 'AWFUL'
Branch : Southampton, 11 London Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : SO51
I used the Home Agency to rent a student 5 bed house for 1 year. They did not take an inventory at the beginning of the lease and then tried to use this to their advantage to claim money from me when I moved out - money for things that WEREN'T THERE IN THE FIRST PLACE! On two occasions when ... Read Full Review
By : Kevin Knight
24 May 2018I would like to respond to the above, the tenant above was in serious arrears. Access was impossible to gain the property was left in an incredibly poor state of repairs. Anyone thinking of letting...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.