The UK's Largest Customer Review Website for the Property Industry
Headington, Oxford OX3
3.9/5, 17 Reviews
63% Recommended
67% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Long established, and right up-to-date. Andrews began in the property business in 1946, and since then we’ve grown to become one of the leading residential and commercial property specialists in the South of England. We’ve been operating in the Headington area since 2004. Our philosophy is to combine the resource
and experience of a large business, with the personal attention and detail of a local, independent agency to ensure all of you receive the best possible property experience – no matter what your property needs. We’re not just your average estate agent. So, why not contact us to find out more about how we’re not just different, but better.
"Dishonest and..."
Share On : 
1 Star Review
By : 'Disappointed'
Services :
Would you recommend ? : No
Postcode : OX5
6 Apr 2019
People found this helpful0
Andrews Headington found me tenants who had only six months left on their right to live and work in the UK. This was of little concern to Andrews who wanted the tenants and the landlord to sign a 12 month tenancy agreement. Andrews did so in the full knowledge that this would be illegal. Andrews showed both disengenuous and fraudulent behaviour with no regard to either client, only interested in their financial gain. Do not use.
Was this helpful?:
By : Matheos Georgiadis
1 Jun 2019Very unprofessional. We are the tenancy people of Clover Ground in Westbury. They came for viewing while we are still in bed with out letting us know. The first time they left and leave the door unlocked very disappointed from this estate agents !
By : James Burns
6 Jun 2019I am sorry to read that you do not believe that our Headington Branch acted appropriately when advertising your property, for let and introducing prospective Tenants to you. To clarify, the Immigration Act 2018 requires a Landlord/Agent to check and verify the immigration status of any prospective Tenant prior to entering into a Tenancy Agreement. The Act states that any prospective Tenant must not be discriminated against and as such, if, at the commencement of a tenancy, an individual has a right to live/rent in the UK, any length of tenancy can be granted as agreed between both Landlord and Tenant. The Act further states that if the Residence Permit and/or Visa are time limited, which was the situation for one of your Tenants, then further checks must be made prior to the expiry of the Permit/Visa. The obligation on the Landlord/Agent is to carry out these further checks during the tenancy. Once these checks have been carried out and if the Tenant is unable to provide renewed documentation, the Landlord/Agent must report the matter to the Home Office. A Landlord/Agent would only receive a fine if they fail to report. Having reviewed all the information held, I am satisfied that the Branch did act appropriately and the prospective Tenants had the right under the Immigration Act to rent a property in the UK and it would not have been illegal for either party to sign a Tenancy Agreement. The Branch also ensured that they provided you with details of the future checks that were required, ensuring that you had all the information necessary to make an informed decision. I hope this clarifies the situation for you. James Burns FARLA Senior Branch Manager
By : Carol Matheson
6 Jun 2019Andrews behaviour was both disingenuous and unprofessional. Did not explain any of the above to me as a Client. All I got was someone calling to tell me I must sign a form from Andrews saying that I know that the tenant had only six months left on their visa.. No explanations, no choice of would I like to sign for a different, shorter period. No option of that because that might result in less commission for Andrews? Instead dump the issue on the Landlord if the visa is not renewed. Arrogant, dishonest, disrespectful and disingenous behaviour displayed to both the Landlord and Tenant.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Sean Solomon
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 100% | £198,000 | £475,000 |
| Lettings | 67% | 99% | £800 | £1,800 |
Areas covered
- HP18
- OX1
- OX3
- OX33
- OX5
Address
Andrews
101 London Road, Oxford, Oxfordshire
OX3 9AE
01865 763443
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Andrews Branches (View All 59)
Letting my property, great ...
Share On :
5 Star Review
By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : OX3
26 Mar 2025
People found this helpful0
I had a fantastic experience with Julie, letting our property. Julie was professional, efficient, and provided excellent communication throughout the entire process. Julie found great tenants quickly and ensured everything was handled smoothly. I highly recommend Andrew’s services anyone looking... Read Full Review
Comments (0)Was this helpful?:
Great experience - Thank you ...
Share On :
5 Star Review
By : 'Michael'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NW6
17 Jul 2024
People found this helpful0
Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly... Read Full Review
Comments (0)Was this helpful?:
Thanks to anum for her ...
Share On :
5 Star Review
By : 'Sean'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
26 Apr 2024
People found this helpful0
Thanks to anum for her wonderful service at Andrew's... Read Full Review
Comments (0)Was this helpful?:
My husband and I received the ...
Share On :
5 Star Review
By : 'Kirsty'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX4
16 Feb 2022
People found this helpful0
My husband and I received the most professional and efficient service from Julie Calver. Emails and calls were answered promptly and Julie kept us up to date the whole way through the process. Thank you Julie for your hard work and making it as stress free as possible,We couldn't of asked for ... Read Full Review
Comments (0)Was this helpful?:
Absolute ...
Share On :
1 Star Review
By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : OX3
21 Jan 2022
People found this helpful0
Absolute shambles from start to finish. Rented a house with Andrews and when we moved in it was filthy and full of rubbish. Rather than remove the rubbish, they'd listed in on the inventory (presumably they want it back at the end of tenancy???). Moved out last week, per our tenancy... Read Full Review
Comments (0)Was this helpful?:
Avoid letting a property from ...
Share On :
1 Star Review
By : 'Nancy'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : OX3
14 Oct 2020
People found this helpful1
Avoid letting a property from Andrews - over a years contract we (2 key workers at JR hospital and 2 postgraduate students) had multiple issues with them. This was predominately because they were always difficult to get hold of, they did not communicate between departments and there was little to... Read Full Review
Comments (0)Was this helpful?:
Dishonest and ...
Share On :
1 Star Review
By : 'Disappointed'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX5
6 Apr 2019
People found this helpful0
Andrews Headington found me tenants who had only six months left on their right to live and work in the UK. This was of little concern to Andrews who wanted the tenants and the landlord to sign a 12 month tenancy agreement. Andrews did so in the full knowledge that this would be illegal. Andrews... Read Full Review
Comments (3)Was this helpful?:
By : Matheos Georgiadis
1 Jun 2019Very unprofessional. We are the tenancy people of Clover Ground in Westbury. They came for viewing while we are still in bed with out letting us know. The first time they left and leave the door...
Excellent ...
Share On :
5 Star Review
By : 'Julie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
11 Feb 2019
People found this helpful0
Friendly, helpful, professional service. I was kept informed throughout the sale. I'd highly recommend them if selling a property in the area. I dealt with Saqib, Jude and Eliza. All of whom were... Read Full Review
Comments on Agent Fees
They certainly earned their fees. Good for the service.
Comments (0)Was this helpful?:
There were some issues with ...
Share On :
5 Star Review
By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : 0X33
6 Sept 2015
People found this helpful1
There were some issues with returging the deposit due to disputes with out landlord. However Sarah handled the situation with a polite and caring attitude which made me feel confident that our views were listened to. Her email replies were prompt and helpful and she helped us to successfully... Read Full Review
Comments (0)Was this helpful?:
Saqib assisted us from the ...
Share On :
5 Star Review
By : 'M.'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : OX3
21 May 2015
People found this helpful1
Saqib assisted us from the moment he came out to value our property to the moment it was sold. He was polite and professional and always advised us where necessary. We felt comfortable in dealing with him and would certainly look to be using him again in the near future should we be looking to sell ... Read Full Review
Comments (0)Was this helpful?:
I have recently used Andrews ...
Share On :
5 Star Review
By : 'Amy'
Services : Sales( As a Vendor )
Sold price : £198000
Would you recommend ? : Yes
Postcode : OX3
27 Apr 2015
People found this helpful1
I have recently used Andrews to sell my property and I cannot thank them enough. They were very professional at all times and were on hand to help in any way they could from start to finish. Their valuation was spot on, they found me a buyer pretty much instantly and then pulled out all the stops ... Read Full Review
Comments (0)Was this helpful?:
Great great great!! What a ...
Share On :
5 Star Review
By : 'Sally'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
11 Jan 2015
People found this helpful0
Great great great!! What a nice experience I was really worried about selling as I heard lots of horror stories from some of my friends who have moved recently but I was helped all the way through which was good as I was nervous. Thank you Andrews for an easy move. I will recommend you to my... Read Full Review
What agent could do to change your mind?
Ended up being very good value for money, at the start I thought the fee was a little high as was more than other agents but glad I went with them and was good to know they are owned by charitable trusts.
Comments on Agent Fees
Ended up being very good value for money, at the start I thought the fee was a little high as was more than other agents but glad I went with them and was good to know they are owned by charitable trusts.
Comments (0)Was this helpful?:
I met with Harold who I think ...
Share On :
5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
24 Oct 2013
People found this helpful0
I met with Harold who I think is the Manager there, he guided me through the process in terms of selling and then when we were getting viewings Chris Calogirou (Sorry if its spelt wrong) was very good at calling us, and negotiating the offer. Much better than another agent we had used locally not... Read Full Review
Comments (0)Was this helpful?:
From beginning to end Andrews ...
Share On :
5 Star Review
By : 'Yvonne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
21 Jan 2012
People found this helpful4
From beginning to end Andrews in Headington were very professional - it was a delight to do business with them. They sold my house very promptly. I have no hesitation in recommending them and would choose them... Read Full Review
Comments (0)Was this helpful?:
The staff are trained to just ...
Share On :
2 Star Review
By : 'L'
Services : Letting( As a Owner )
Would you recommend ? : No
23 Dec 2011
People found this helpful2
The staff are trained to just be completely unhelpful to landlords and the tenants. they are only interesting in safe gaurding their interest (i.e) how much money they can get out it. Their customer service people in letting once they have taken over the property are not helpful and when they make... Read Full Review
Comments (1)Was this helpful?:
By : James Burns
5 Feb 2015Thank you for your feedback. I am sorry that you feel you have not received the level of customer service expected. At Andrews we strive to provide the highest levels of customer service possible and ...
Fantastic! What else is there ...
Share On :
5 Star Review
By : 'zizoucat'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
24 Oct 2011
People found this helpful0
Fantastic! What else is there to say. From beginning to end all the staff in this branch, from the manager onwards were very proffesional. What a difference to the Estate Agent, Saxton Mee, Bannercross, Sheffield, through whom we bought our new property. They were... Read Full Review
Comments (0)Was this helpful?:
...
Share On :
1 Star Review
By : 'NoMoreAndrewsPlease'
Services : Letting( As a Tenant )
Would you recommend ? : No
13 Apr 2011
People found this helpful0
... Read Full Review
Comments (1)Was this helpful?:
By : James Burns
5 Feb 2015Thank you for your feedback. I am sorry that you feel you have not received the level of customer service expected. At Andrews we strive to provide the highest levels of customer service possible and ...
1 - 17 of 17 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1/14/2015, 9:15:08 AM by allAgents
