The UK's Largest Customer Review Website for the Property Industry
CitiSide Properties
1.4/5, 44 Reviews
14% Recommended
50% letting valuation accuracy
26% letting fee satisfaction
No Description Found
"CROOKS / THIEVES / CONMEN..."
Share On : 
1 Star Review
By : 'Imran'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : E1
24 Mar 2019
People found this helpful8
They used to be called Citiside properties, you may notice it on streetview (before google updates it). That should be your first clue. A company that has to rebrand every few years, is not one to be trusted. The worst people in the world. DO NOT deal with them. I wish I could go back in time and stop myself. I let with them from Oct 2017. They promised it was a double bed, showed me pictures etc. After paperwork, I picked up the keys then went to the property later. When I arrived, the key they gave me was for the wrong room (which was already let, luckily when I had opened the door to that room no1 was in). Therefore, I went into the double room which was the only one empty at the property, incidentally this was the only room with a working lock from the inside, the other room a single with a busted door. A mistake in keys I assumed, I will deal with it tomorrow, as I had to wake up for first day of work the next morning. Following return from work, I comeback to find my room completely empty. ALL my possessions GONE. WTF?! The laptop, my clothes, suits etc. All gone. I call up the agency, they said "a cleaner came during the day, he could have chucked it all out". Why someone would do that without checking with the letting agency, does not add up. Or why they wouldnt call the residents to check who's stuff it is also does not add up. So they asked me to contact the so called cleaner (who they had f**king hired), so I did, this guy did not speak english well and all I could get out of him was he had chucked out stuff to the main bins for the flats. I recovered some of my less expensive stuff, duvet, some clothes and books. However my laptop and suits were missing. Then they claimed I was staying in the wrong room and tried to pin the blame on me. MOFOs. I called the police at 6pm, reported a burglary. These MOFOs turned up at 1 in the morning. I was asleep, and all they said after I had explained the situation was that this was a civil matter. I took the day off work (my second day) and sorted a different place to stay the very next day. I went to get my rent money and deposit back. These MOFOs refused. I explained, I had stayed in the property less than 24hours, my stuff was stolen (which I still maintain they orchestrated with giving me the wrong key business), after 2 hours of being in their offices I managed to get less half my rent and deposit back. An experience which now means I will never in my life deal with letting agents ever again. The tricks this company uses are: - bait and switch, show you pictures of one room and give you another (after paperwork is signed), this is the worst one because its just pure dishonesty. but what do you expect of these low lives - time pressure (usual tactic of all estate agents), other people are interested etc - employ people with similar ethnic backgrounds to the population of the area and have only them deal with your property (so your more likely to trust them). The reason I have spent 20 mins writing this, is because I do not want anyone else to fall into this trap. I never did retrieve my laptop or suits and lost alot of money in the process (because of these thieving b**tards), let alone losing the family pictures and the projects I had been working on for my work on my laptop that I could not ever retrieve. I implore you, NOT to deal with these degenerates. I apologise for the language on this post, as I was writing it, it caused me to get angrier and angrier. ***ALSO if anyone could point me to other website review places please, I will leave the same review there****
Was this helpful?:
By : Sam
5 Jul 2019Dear Imran Ali Thank you for your feedback. I should be grateful if you would kindly contact me, the general manager of Flintons, on my email gm@flintons.com with your grievance. We are working very hard to improve our service at Flintons and the management has taken strides by employing industry experts to realise our vision: 'To establish a strong brand with a good reputation in London offering comprehensive housing solution by ensuring uncompromising quality throughout the organisation and total focus on customer'. Flintons is changing how we do bsuiness. I wish to ensure all genuine grievance is dealt with effectively and look forward to hearing form you soon. Sam General Manager
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 26.00% | £580 | £1,650 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 4 | 35 | 0 | 0 | 0 | 0 | 1 | 3 |
Address
CitiSide Properties
222 Bow Common Ln, London, Greater London
E3 4JN
020 3719 9487
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Do not use , the worst ...
Share On :
1 Star Review
By : 'Tenant'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
16 Jan 2020
People found this helpful0
Do not use , the worst agency in London. Worst properties , dirty , smelly and old. Don t even bother to call them they will try to catch you somehow. Very unhelpfull and unfriendly staff ( the worst is Maria who can t even speak english properly and is an account manager ) very poor staff . ... Read Full Review
Comments (0)Was this helpful?:
DO NOT use this agency!!!!! ...
Share On :
1 Star Review
By : 'Matt'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2
12 Nov 2019
People found this helpful0
DO NOT use this agency!!!!! Been waiting for my deposit refund for a few months to no avail and is now looking likely I’ll have to take legal action and open a court case to get my deposit ... Read Full Review
Comments (0)Was this helpful?:
Flintons ...
Share On :
1 Star Review
By : 'Manage'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW2
26 Sept 2019
People found this helpful0
I agree with the person who says they flintons are misleading, I rent a beautiful room in the photos I paid 1200 in advance and when I went to see the room it was totally different and then when 1 month left to finish the contract they said I would not have my rent back They are ... Read Full Review
Comments (0)Was this helpful?:
CROOKS / THIEVES / CONMEN ...
Share On :
1 Star Review
By : 'Imran'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
24 Mar 2019
People found this helpful8
They used to be called Citiside properties, you may notice it on streetview (before google updates it). That should be your first clue. A company that has to rebrand every few years, is not one to be trusted. The worst people in the world. DO NOT deal with them. I wish I could go back in time and ... Read Full Review
Comments (1)Was this helpful?:
By : Sam
5 Jul 2019Dear Imran Ali Thank you for your feedback. I should be grateful if you would kindly contact me, the general manager of Flintons, on my email gm@flintons.com with your grievance. We are working ...
SCAM!!!! ...
Share On :
1 Star Review
By : 'NICK'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : No
Postcode : E2
4 Jan 2019
People found this helpful2
DO NOT RENT WITH THEM!!!!!! THEY INVITE YOU TO THEIR OFFICE IN BOW LANE AND THEN THEY TELL YOU THAT THE PROPERTY YOU CAME FOR IS NOT AVAILABLE ANYMORE. THEY SHOW YOU INSTEAD SOME NICE PROPERTY PHOTOS AND THEN THEY MAKE YOU PAY £500 HOLDING DEPOSIT SAYING IT CAN GO AT ANYTIME. THEY RIP ... Read Full Review
Comments on Agent Fees
RIP OFF. THE WORST AGENCY
Comments (1)Was this helpful?:
By : Sam
5 Jul 2019Dear Nick Stego Thank you for your feedback. I should be grateful if you would kindly contact me, the general manager of Flintons, on my email gm@flintons.com with your grievance. We are...
AVOID ANY BUSINESS WITH ...
Share On :
1 Star Review
By : 'Thibault'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : E1
20 Dec 2018
People found this helpful2
This agency specialises in the art of ripping off their tenants (not sure how landlords feel about them). Though Flintons is not as infamous as its predecessor so far, let's not forget that it is only a name-change from Citiside Properties Ltd which was the typical example of what is ... Read Full Review
Comments on Agent Fees
bad
Comments (0)Was this helpful?:
UNRELIABLE AND ...
Share On :
1 Star Review
By : 'Axellenac'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E35D
23 Nov 2018
People found this helpful7
It has been the worst experience with an agency ! The first time I rent a room with was not available so I went in an other room for few days ! Then I finally discovered the room that I was supposed to go in but I had to wait at least one hour because they didn't have the keys. Someone had to ... Read Full Review
Comments (1)Was this helpful?:
By : Brad
29 Nov 2018Sorry for this. Conctact you bank directly and tell them you want a refund for this Scam. Show them the article and conversation. And told them you have been misleaded Good...
Agency Con ...
Share On :
1 Star Review
By : 'scott'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
12 Nov 2018
People found this helpful6
WARNING please avoid this letting company as i would not want anyone to experience some of the worst customer services and practices i have ever seen which resulted in my 19 year old son being homeless with no money as they still have over £1300 in deposits which we are still chasing some 5 weeks ... Read Full Review
Comments on Agent Fees
bad
Comments (1)Was this helpful?:
By : Colin Blenkley
29 Nov 2018Kick their shop windows...
Don't EVER put your ...
Share On :
1 Star Review
By : 'Marielle'
Branch : London, 222 Bow Common Ln
Services : Sales( Prospective Vendor/Buyer )
Rent PCM : £580
Would you recommend ? : No
Postcode : E32L
2 Nov 2018
People found this helpful6
Me and two friends were moving to a new property and we seeked Flintons guidance. Worst thing that happened to us. They tricked us into paying a "holding fee" of 300 pounds each to which the assured it was refundable (words wise) and took us to the administration office to pay. After we ... Read Full Review
Comments (1)Was this helpful?:
By : J c Lobo
2 Nov 2018Hi Marielle! Another victim here. I'm gathering people to go against them with everything. Only the testimonies already could do a lot. The more people the better. Would you like to join? I'll give...
You will never get your money ...
Share On :
1 Star Review
By : 'Marco'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : E3
19 Oct 2018
People found this helpful3
They do not return emails & phonecalls. They will tell you that if you want your deposit back, you have to contact their deposits team. It is allegedly based in a different location. The only contact is via email. You will never hear from them! They will put your deposit under ... Read Full Review
Comments on Agent Fees
The worst experience in 15 years in the UK!!
Comments (0)Was this helpful?:
Scum of the ...
Share On :
1 Star Review
By : 'MLS'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1
1 Oct 2018
People found this helpful3
Absolute scum of the earth. I found a room with them and paid them £500 deposit. Tjen when i came to collect my keys they told me the property was no longer available. So i was forced to pick a random room in a location that i didn't really want to move to. However i had to wait 2 days to move ... Read Full Review
Comments (3)Was this helpful?:
By : Arran
8 Oct 2018Hi, can you share your email address/ a way to get in contact with you? My former flatmate and I are pursuing a claim against Flintons also and would be happy for you to join if you...
FRAUDULENT ACTIVITIES STAY ...
Share On :
1 Star Review
By : 'Victim'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
12 Sept 2018
People found this helpful5
THEY ARE A SCAM. STAY AWAY. Went there to find a room in central. The nice rooms that they advertise on Spareroom are fake and they say to customers that "that one's gone but I'll find you a new one". After Hoscine only showed me 3 options and kept pushing one room, which ... Read Full Review
Comments on Agent Fees
BAD. THEY SHOULD BE SHUT
Comments (2)Was this helpful?:
By : Hacksorpratik
17 Sept 2018This is exactly the same story happen to me and exactly the same location. I paid £500 and manager asked me to send mail to doggy mail id. Its more than 10 days but the manager didn't reply to my...
BIG SCAM in ...
Share On :
1 Star Review
By : 'Hacksor'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E3
11 Sept 2018
People found this helpful5
I am a victim of Flinton's scam. same as all, they have taken £600 from me and didn't show me the room and not giving my money back. After reading all the reviews I decided to raise the legal complaint against this agency to get their office shut down. Can anyone guide me what's the ... Read Full Review
Comments on Agent Fees
bad
Comments (0)Was this helpful?:
Worst life ...
Share On :
1 Star Review
By : 'Victim'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : E1
7 Jul 2018
People found this helpful8
Sleep on the street but DO NOT rent a property through this agency. It took me 7 months to get my deposit back from this agency through ... Read Full Review
Comments on Agent Fees
They will never repair anything
Comments (7)Was this helpful?:
By : Victim 2
8 Jul 2018How did you get your deposit back?? Struggling to get mine back and don't know what to do!! Who do I contact? Their receptionists are awful they can't help me at...
Scammers ...
Share On :
1 Star Review
By : 'P'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : E1
2 Jul 2018
People found this helpful5
Sara was our agent. Initially, she was very proactive in looking forproperties that suit our needs. But she never let us view the property. Once we become insistent to view the property we have a holdng deposit for (we put down a deposit for a 3bedroom flat bec its really harf to find a cheap ... Read Full Review
Comments on Agent Fees
Very expensive and inappropriate for the kind of service they provide.
Comments (0)Was this helpful?:
PLEASE CONTACT ...
Share On :
1 Star Review
By : 'Val'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E33H
23 Jun 2018
People found this helpful6
As many of you know CitiSide has renamed themselves as Flintons. I and my flatmates have been the victim of their scams and bad practices. Please if you wish to bring them to justice and join our Ombudsman claim to shut them down then contact me on ... Read Full Review
Comments (0)Was this helpful?:
Do not use this ...
Share On :
1 Star Review
By : 'Mia'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
20 Jun 2018
People found this helpful2
Do not use this service. They are a totally unethical organisation that take advantage of the urgent need for housing in London. I cannot stress enough NOT to use their service. They took 6 months to give back our deposit after months of hounding ... Read Full Review
Comments (1)Was this helpful?:
By : Valentina
23 Jun 2018Hi, I am planning on contacting authorities about them. If you wish to tell your story please contact me on...
scammers ...
Share On :
1 Star Review
By : 'elisa'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
3 May 2018
People found this helpful2
worst agency EVER. do not rent with them. 1st we went to see the room, the day we had to move we arrive there to get the keys and room was not ready!!! the other girls were still there so they offered us another room (WTF...) we started complaining and then the girls who were inside the room moved ... Read Full Review
Comments (0)Was this helpful?:
Stolen ...
Share On :
1 Star Review
By : 'Rik'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
19 Apr 2018
People found this helpful6
Guys. I was wondering if you can help me. A dear friend of mine has recently had the misfortune of dealing with this agency. After a month of calls regarding the lack of heating and internet she decided to cut her losses (deposit) and just bail. She returned the second day to collect her 3 bags and ... Read Full Review
Comments (1)Was this helpful?:
By : Valentina
23 Jun 2018Hi Rik! My flatmates just went thru the same thing. We were able to contact the police and they are helping us. Please contact me on walj1@abv.bg and we can help you...
We were victims of their ...
Share On :
1 Star Review
By : 'Eric'
Branch : London, 222 Bow Common Ln
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : E14
10 Apr 2018
People found this helpful3
Citiside Apartments agents will sometimes ask you for a "refundable" deposit to show you some apartments. In our case, we paid 300 pounds to view an apartment, but after paying the money, Javel (one of their agents) told us the apartment wasn't available. Then he gave us a fake ... Read Full Review
Attached Files
Comments (5)Was this helpful?:
By : Steve
11 Apr 2018they pulled the same scan on my friend & were aware she was looking for temp accommodation as her flatmate had just died !...
1 - 20 of 44 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
