CitiSide Properties

Do not use , the worst agency in London. Worst properties , dirty , smelly and old. Don t even bother to call them they will try to catch you somehow. Very unhelpfull and unfriendly staff ( the worst is Maria who can t even speak english properly and is an account manager ) very poor staff . ... Read Full Review

DO NOT use this agency!!!!! Been waiting for my deposit refund for a few months to no avail and is now looking likely I’ll have to take legal action and open a court case to get my deposit ... Read Full Review

I agree with the person who says they flintons are misleading, I rent a beautiful room in the photos I paid 1200 in advance and when I went to see the room it was totally different and then when 1 month left to finish the contract they said I would not have my rent back They are ... Read Full Review

They used to be called Citiside properties, you may notice it on streetview (before google updates it). That should be your first clue. A company that has to rebrand every few years, is not one to be trusted. The worst people in the world. DO NOT deal with them. I wish I could go back in time and ... Read Full Review

DO NOT RENT WITH THEM!!!!!! THEY INVITE YOU TO THEIR OFFICE IN BOW LANE AND THEN THEY TELL YOU THAT THE PROPERTY YOU CAME FOR IS NOT AVAILABLE ANYMORE. THEY SHOW YOU INSTEAD SOME NICE PROPERTY PHOTOS AND THEN THEY MAKE YOU PAY £500 HOLDING DEPOSIT SAYING IT CAN GO AT ANYTIME. THEY RIP ... Read Full Review

This agency specialises in the art of ripping off their tenants (not sure how landlords feel about them). Though Flintons is not as infamous as its predecessor so far, let's not forget that it is only a name-change from Citiside Properties Ltd which was the typical example of what is ... Read Full Review

It has been the worst experience with an agency ! The first time I rent a room with was not available so I went in an other room for few days ! Then I finally discovered the room that I was supposed to go in but I had to wait at least one hour because they didn't have the keys. Someone had to ... Read Full Review

WARNING please avoid this letting company as i would not want anyone to experience some of the worst customer services and practices i have ever seen which resulted in my 19 year old son being homeless with no money as they still have over £1300 in deposits which we are still chasing some 5 weeks ... Read Full Review

Me and two friends were moving to a new property and we seeked Flintons guidance. Worst thing that happened to us. They tricked us into paying a "holding fee" of 300 pounds each to which the assured it was refundable (words wise) and took us to the administration office to pay. After we ... Read Full Review

They do not return emails & phonecalls. They will tell you that if you want your deposit back, you have to contact their deposits team. It is allegedly based in a different location. The only contact is via email. You will never hear from them! They will put your deposit under ... Read Full Review

Absolute scum of the earth. I found a room with them and paid them £500 deposit. Tjen when i came to collect my keys they told me the property was no longer available. So i was forced to pick a random room in a location that i didn't really want to move to. However i had to wait 2 days to move ... Read Full Review

THEY ARE A SCAM. STAY AWAY. Went there to find a room in central. The nice rooms that they advertise on Spareroom are fake and they say to customers that "that one's gone but I'll find you a new one". After Hoscine only showed me 3 options and kept pushing one room, which ... Read Full Review

I am a victim of Flinton's scam. same as all, they have taken £600 from me and didn't show me the room and not giving my money back. After reading all the reviews I decided to raise the legal complaint against this agency to get their office shut down. Can anyone guide me what's the ... Read Full Review

Sleep on the street but DO NOT rent a property through this agency. It took me 7 months to get my deposit back from this agency through ... Read Full Review

Sara was our agent. Initially, she was very proactive in looking forproperties that suit our needs. But she never let us view the property. Once we become insistent to view the property we have a holdng deposit for (we put down a deposit for a 3bedroom flat bec its really harf to find a cheap ... Read Full Review

As many of you know CitiSide has renamed themselves as Flintons. I and my flatmates have been the victim of their scams and bad practices. Please if you wish to bring them to justice and join our Ombudsman claim to shut them down then contact me on ... Read Full Review

Do not use this service. They are a totally unethical organisation that take advantage of the urgent need for housing in London. I cannot stress enough NOT to use their service. They took 6 months to give back our deposit after months of hounding ... Read Full Review

worst agency EVER. do not rent with them. 1st we went to see the room, the day we had to move we arrive there to get the keys and room was not ready!!! the other girls were still there so they offered us another room (WTF...) we started complaining and then the girls who were inside the room moved ... Read Full Review

Guys. I was wondering if you can help me. A dear friend of mine has recently had the misfortune of dealing with this agency. After a month of calls regarding the lack of heating and internet she decided to cut her losses (deposit) and just bail. She returned the second day to collect her 3 bags and ... Read Full Review

Citiside Apartments agents will sometimes ask you for a "refundable" deposit to show you some apartments. In our case, we paid 300 pounds to view an apartment, but after paying the money, Javel (one of their agents) told us the apartment wasn't available. Then he gave us a fake ... Read Full Review