Terrible experience dealing with Harmes Turner Brown, Walton on Thames branch (HTB). The house I rented was advertised as freshly renovated, boasting new carpets, but reality couldn't have been further from the truth. Upon moving in, I was confronted with a disturbing revelation: the house... Read Full Review

Steve and Austin did an amazing job at selling our house for us. They were always a pleasure to deal with and very helpful. I would definitely recommend them to... Read Full Review

I had the pleasure of working with Austin Hewett from HTB as my real estate agent, and I cannot recommend them highly enough. From start to finish, Austin was incredibly professional, knowledgeable, and attentive to my needs. They were always available to answer any questions I had and went above... Read Full Review

After renting a property with HTB I would highly recommend them as nothing is too much trouble for them especially Charlotte as she went above and beyond to help me all through my tenancy. If I’m ever looking to rent again I would not hesitate to contact... Read Full Review

Selling a property is stressful at the best of times but the pandemic added a whole new level! Austin was very helpful when we first put the property on the market, carrying out the viewings etc. We were given plenty of notice and he never failed to feedback. Once we had an offer, Steve took over.... Read Full Review

Shame I can't give minus five stars. Jeez, where to start with how bad they are. The sells team know what they're doing and are very helpful and real pros. The letting team on the other hand. Chirst! Worst agents ever. They only seem to hire rude and stuck up morons. The make mistakes... Read Full Review

Having used many other estate agents in the past this firm should be avoided like the plague . Quite possible the worst I have ever experienced. Avoid , avoid , avoid... Read Full Review

Found them to be very unprofessional, unsupportive, uncooperative, with no understanding of the tenant's needs. Quite the worst estate agent I have ever come across, and to be avoided like the plague. Other agents are far superior, and so much more... Read Full Review

From an administration perspective HTB were reasonable efficient and helpful. However, we had issues on check out with (what were in my opinion) hugely excessive deductions. Having rented properties a number of times over the years and in each case receiving no deductions I was expecting a similar... Read Full Review

Terrible experience with the letting team, arrogant, unacceptable customer service which ignores tenants. A series of customer service training highly recommended,... Read Full Review

We used HTB for their property management services. Their local knowledge and professional service assured us that we achieved the best income and security from our investment. Nothing was too much and Charlotte was never phased by our constant calling... Read Full Review

A horrible experience with Sherrie Edwards, really stuck up, looked down her nose at my girlfriend as soon as she said something, didn't get back to our emails when she felt there wasn't a sale to be had and on the viewing the tenant did all the talking for her as doing her job was clearly too much ... Read Full Review

Superb service & with a... Read Full Review

Sold our house quickly and were a pleasure to deal with, they don't take themselves to seriously like soo many agents - always have time for a chuckle and would use again.... Read Full Review

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