The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.5/5, 11 Reviews
36% Recommended
17% sales valuation accuracy
100% letting valuation accuracy
55% sales fee satisfaction
55% letting fee satisfaction
By : 'Safa'
Services : Letting(As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : SO15
Dealing with this agency was one of the worst experiences we had. The flat was horrible, we couldn't even last 1 month there , it made us sick, and at the end we didn't get our deposit back for bunch of silly reasons. Deserve no start... we were never late for paying rent although the living conditions were unbearable. Since the beginning we reported problems that affected our health as well as our babies health such as the mould and weren't helpful and blamed us for it "talk about professionalism"
Bad
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 17% | 55.00000000000001% | £0 | £0 |
| Lettings | 100% | 55.00000000000001% | £550 | £750 |
Martin & Co
46 London Road, Southampton, Hampshire
SO15 2AH
02380988881
By : 'Guest'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SO16
An awful company -would never trust again!! Would never trust again!! Showed me a virtual video of an apartment to rent and asked me to pay a holding deposit for referencing. When I paid and went to see a couple of weeks later, it was a disgusting place and very much different to the one I saw... Read Full Review
By : Gavin Naish
22 Sept 2021We understand that you are not happy with Jack Fisher’s response to your claims of misdescription and are questioning our retention of all but £50 of your holding fee. As the Lettings...

By : 'Jim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO15
I have been working with Martin and Co Southampton for many years and have received excellent service. Most recently Anastasia has been dealing with my property and has exhibited prompt, timely and professional handling of my rental property. I can recommend them without... Read Full Review

By : 'ray'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SO15
Excellent support from Megan Ward Megan is always extremely helpful in dealing with any issues or requirements I have as a landlord. Megan always responds immediately to emails and arranges any third party involvement without hesitation. A credit to Martin & Co. and a pleasure to deal... Read Full Review
By : Gavin Naish
19 Apr 2021Thank you, so kind of you to say...

By : 'Rajas'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SO19
Since we are tenants, generally we are not fond of agencies. With Martin and co we had different experience. Megan Ward who is responsible for our property has been very prompt to reply and from the start she handled everything professionally i.e. from property viewing till maintenance. The house... Read Full Review
By : Gavin Naish
19 Apr 2021Thank you for the fantastic kind words, very much appreciate the...

By : 'Michelle'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : SO14
I have been so pleased with Martin&Co for the last year I have been with them. Megan usually deals with any queries or problems I have.She sorts everything out quickly and efficiently. She is also very friendly as well as professional All in all,a 5*... Read Full Review
By : Gavin Naish
19 Apr 2021Megan will be thrilled with the review, thank you so...
By : 'Safa'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SO15
Dealing with this agency was one of the worst experiences we had. The flat was horrible, we couldn't even last 1 month there , it made us sick, and at the end we didn't get our deposit back for bunch of silly reasons. Deserve no start... we were never late for paying rent although ... Read Full Review
Bad
By : 'Shaun'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SO19
Worst agency I have ever dealt with, took so long to get a rotten floor fixed the try blaming us for not letting them do the work and I have been called a liar twice, con artists... Read Full Review
Bad
By : 'Miss'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO19
All in all an awful company to deal with. Overcharged for everything from fees in the beginning to check out fees. Rude when I contacted them with any problem, not polite and them as the letting agents were the sole reason I left the property. Charged me incorrectly and when I argued it they told... Read Full Review
Negative experience all round including fees
By : 'Never'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO14
A totally awful experience from start to finish. Would not rent from this company again. They don't check you in, you have to do it and then when they check you out it sometimes is a different inventory company. So discrepancies and standards vary. They only care about the landlord as they are... Read Full Review
Fees are far to high.
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO1
As other people has stated avoid to rent with this overrated company. They will charge you a lot when entering to the property and, when you leave, they will try to take as much money from your deposit as they can, trying to find bad excuses. Awful experience! And by the way, of you have something ... Read Full Review
High charges when you enter the house that you need to pay if you want to keep it. And keep in mind that they will charge you when you leave, no matter how clean you leave the house they will look for excuses as they know that we need the money back and we have not got the time to go for arbitration(which is a proccess that they need to accep as well otherwise it wont serve for nothing)
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
One of the worst companies I have ever dealt with. From issues from the very start (insisting my partner make a 700 mile round trip to sign one form instead of faxing it from her local branch) through to bad communication about the property's facilities (we were told we had pay monthly electric and ... Read Full Review
Fair market prices
Fair market prices
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 5/23/2017, 2:35:43 AM by allAgents