Pauline Scott Property Management Ltd

Shockingly Incompetent, agents unable to make an appointment on time, no notice of landlord's representative entering your rented accommodation. Oh and the inability to count to ... Read Full Review

AVOID THIS SCUMBAG SHAMELESS AGENCY AND 8 WESTERFIELD ROAD IS FULL OF BEDBUGS, JUNKIES, THIEVES AND SCUMBAGS!!!!!!!!!!!!!!! Only rent from them if you are happy to be disappointed. They have no shame or sense of responsibility for the house maintenance and the tenant's well being! The ... Read Full Review

My partner and I applied for a property in March of this year on the basis that we would only be happy with a 12 month contract as made very clear in our application. Pauline Scott took a £201 deposit from us on the 8th of March to hold the property and our application was accepted by ... Read Full Review

Are quite happy to put a disabled man at risk of homelessness in the name of money. Perfect example of why letting agents shouldn't ... Read Full Review

Great letting agent. Annie and Kirstie are so helpful. This is my first time renting and they have been so helpful and sorted any little issues. Great ... Read Full Review

Pauline Scott - I have been renting a home for almost a year in Ipswich Town centre. Right from start of the tenancy till the end of tenancy - the team of these professional people have always been very responsive to mails and calls, supportive for the issues or problems reported. Despite issues ... Read Full Review

I was staying as tenants. Excellent service provided with all the issues resolved. They all are happy to resolve your queries no matter how many time you chase ... Read Full Review

If there were no stars I would choose that option. The worst Company I have ever dealt with. They couldn't care less and if I were a landlord I would strongly advise you not to use this shower of "s..." company. My daughter had been without water since christmas until she could ... Read Full Review

DO NOT USE THESE PEOPLE - THEY CANCEL THEIR CONTRACT MID-TERM BECAUSE YOU AREN'T HAPPY WITH HAVING TO CHASE THEM CONTINUALLY, AND GET NO REPLY IN RETURN, UNLESS IT SUITS THEM THAT IS THEY ARE RUDE, INEPT, DO NOT REPLY TO URGENT QUERIES (IE HAVING A DRUG DEALER IN YOUR FLAT, AND YOU NEED ... Read Full Review

I called Pauline Scott to value my property in the hope of putting it on the rental market. After a extremely bad experience with another local letting agent I found these guys to be friendly, professional and quick. An appointment was booked for the following day, when they arrived I knew I had ... Read Full Review

So... Where do I start. On Tuesday 2nd April a contractor had turned up at my property however without any notice, therefore I was not home, fortunately for the contractor my partners was home which allowed him to carry out the work that needed to be done. My partner had to get to work ... Read Full Review

Anxious about the reviews but in reality theirs brilliant and completely underestimated, they actually care about tenants ! Only thing I would complain about it how the communication is slow on their behalf and you have to chase them but apart from that they're a fair company who ... Read Full Review

Communication is extremely poor to say the least. Emails not being responded to or if they are, the reply is very delayed. They choose which questions in my emails to answer and which to ignore. My property has been left in a hideous state even though visits supposedly happened. I've never ... Read Full Review

Received excellent customer service and felt cared for. Every employee i spoke to was happy to help and found the move in process very ... Read Full Review

Three words: arrogant, snotty and uncaring. Three words which sum up my experience of using this company. The company * Pauline Scott is leveraged by the name of the original founder. Mine was not a good experience and I speak as a property owner. I would never use these agents ... Read Full Review

We have a handful of properties we rent out. Duncan & Inga Scott have advertised and provided us with tenants for the past 5 years. They don't manage the properties so their initial fee is all they get. In view of this they have always been professional and we've never had to wait long for ... Read Full Review

Our experience with this agency has been terrible and stressful to say the least. Their communication is shocking, both internally and externally. From the front they seem professional, but they don't know what the other agent is doing and you always have to follow up on EVERYTHING- they need ... Read Full Review

Love Pauline Scott Property Management!! Seriously, these guys are very attentive to tenants and very responsive! This is the first time I have used this agent but would consider using them ... Read Full Review

Pauline Scott property Management are highly professional, understanding & caring agents throughout my 12 months tenancy, thank you , will definitely recommend ... Read Full Review

Was shown a studio flat on Westerfield rd. It was not fit for an animal let alone for a human being.!!! Dark and damo. It STANK. Absolutely disgusting. Your agent was 30 minutes late. You should be shut ... Read Full Review