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The UK's Largest Customer Review Website for the Property Industry

3.7/5, 10 Reviews
60% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
By : 'SS'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
As a landlord, I marketed a 3 bed rooms house with them initially 2016 and then 2017, they reassured me about the references for the tenants and the rent is guaranteed. This was wrong, and I have few months of unpaid rent. I asked them to re market the property in April 18, and despite several calls (when I manage to get through) asking to use new photos rather the old unfloored and unfurnished ones, they did not listen and to reduce the rent, they did not listen until I threatened to use other agencies. It is always difficult to speak to someone over the phone, receptionist do not pick up the phone and not return the call if I left my contact details. If I manage to get to speak to the receptionist, all client are busy and will return my call. This does not happen except when they needed to charge me for cleaning the property, which again did not happen for few weeks and then the new photos were taken. The cleaning was not up to the standard, it was just dust mopping. When contacting via email, they do not reply. After letting the property, they did not start transfer the rent to my account till after 6 days and after I had to chase that, though initially promised it will be no more than 24 hours to send it, and then 2-3 days to hit my account, the total process tool over 10 days
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £154,000 | £154,000 |
Bairstow Eves
153-157 New Union Street, Coventry, West Midlands
CV1 2PL
024 7624 9125


By : 'Luan'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV2
Great service from start to finish from the team in Coventry. Trevor was very knowledgable about the area when discussing my sale price. He gave me good advice during the process which meant I sold my house in the timescale needed to move for school catchment areas. Kyla arranged most of the... Read Full Review

By : 'Eilish'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : CV5
I recently had a problem that was dealt with efficiently and effectively by Eilish Summerton. Very happy with the... Read Full Review

By : 'Eric'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CV6
Jordon left everything to the last minute and overcharged us for the deposit and rent money. I had to do their job for them as they didn't update me about anything. THEY DON'T PICK UP PHONE CALLS AND TAKE AGES TO RESPOND TO EMAILS. I called them multiple times to find out if we had... Read Full Review

By : 'D.Cinderby'
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CV6
I would like to thank Rebekah Jacox for all her help support ,and guidance in setting up and renting out my property. Would highly recommend this... Read Full Review

By : 'Rajdeep'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV2
Good service. And quick sales your house. Friendly staff. I would like buy or sold propertyGet help again from bairstow ... Read Full Review

By : 'Marie'
Services : Sales (As a Vendor)
Sold price : £154000
Would you recommend ? : Yes
Postcode : CV10
Brilliant service and great communication from romana who was a pleasure to speak with she is very efficient and knowledgeable about the role she has, Highly... Read Full Review

By : 'Andrew'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CV33
A big thankyou to Stacey Carr for sorting out a major problem with an underground leaking water main at my property in Damselfly court, can't thankyou enough for all your hard work. Kind regards Mr A H... Read Full Review
By : 'abtin'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : SW7
Unbelievable arrogance from this Agent. 2 months ago I placed a deposit for a house to rent. References came back as impeccable. I was about to pay the full advance rent and deposit to take possession when I had an bereavement of a very close person with whom I was to move in with. She was only... Read Full Review
By : 'SS'
Services : Letting (As a Owner)
Would you recommend ? : No
As a landlord, I marketed a 3 bed rooms house with them initially 2016 and then 2017, they reassured me about the references for the tenants and the rent is guaranteed. This was wrong, and I have few months of unpaid rent. I asked them to re market the property in April 18, and despite several... Read Full Review

By : 'H'
Services : Letting (As a Owner)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : CV4
I would like to thank Bairstow Eves for all their support they have provided in arranging tenants for my property. They are very helpful and considerate to the type of tenants I look for. In 3 years they have arranged 3 different tenants and due to the background checks they do all tenants have... Read Full Review
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