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Entwistle Green Logo

Mossley Hill, Liverpool L18

2.1/5, 23 Reviews
32% Recommended

20% letting valuation accuracy

38% letting fee satisfaction

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"Outstanding..."

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5 Star Review

By : 'Ian'
Services :
Would you recommend ? : Yes
Postcode : L7

14 Jan 2019
People found this helpful0

Having had two valuations I opted to use another agent - how wrong was I. Gemma from Entwhistles was honest enthusiastic and true to her word. She sold my property albeit other units available at the same location for less asking price. Since selling my property I have spoken to other owners who have moved to Entwistles City Centre office, and have been sold although being marketed by other agents for over two years. The communication and feed back was honest and positive and kept me informed throughout the process. Marketing spot in and I would recommend this estate agent. Thank you Gemma and her team. I never do reviews - but if reading this save time go to Entwhistles it does what it says on the tin.


Comments on Agent Fees

The fees are what they are, other agents came in slightly cheaper, but did not have the interest to sell my flat. Entwistles pulled out all the stops and sold it, I retained the original estate agent who hardly sent any viewings to the flat - possibly two in three months, Entwhustles sent numerous.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting20%38.00%£450£1,250
Address

Entwistle Green
18-20 Allerton RoadLiverpool, Merseyside
L18 1LN
0151 268 6009, 0151 268 6010

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Entwistle Green Branches (View All 36)
Don't trust them they never ...

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1 Star Review

By : 'David'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : L11

14 Feb 2025
People found this helpful

Don't trust them they never giver your deposit back that's the way making money stealing people... Read Full Review


Comments on Agent Fees

Don't pay deposit they never refund

Comments (0)Was this helpful?:
Seriously harmful estate ...

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1 Star Review
UserName

By : 'Elven'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : L18

30 Oct 2023
People found this helpful3

Convicted murderer from a notorious Liverpool gang shooter family, drug mule, bully XL breeder, friends of murderer. These are the people the horrid incompetents at Entwistle Green (subsidiary of countrywide) put into my home. I made the mistake of trusting entwistle green with renting and... Read Full Review

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Unprofessional and ...

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1 Star Review

By : 'Helen'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : L8

30 Jan 2021
People found this helpful1

Unfortunately I purchased a property through this Branch so I had no choice but to deal with them. However, if a property became available through them again, I would avoid the sale. They are very forceful in their approach, and their forms of communication are quite threatening and... Read Full Review

Comments (0)Was this helpful?:
House sale ...

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5 Star Review
UserName

By : 'Keith'
Services : Sales( As a Vendor )
Sold price : £195
Would you recommend ? : Yes
Postcode : L17

10 Jan 2020
People found this helpful0

Received great advice from the sales agent re presentation and marketing strategy. It worked since they sold my house within 5 days of it being on the market for a higher price than I was... Read Full Review

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That extra ...

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5 Star Review
UserName

By : 'b'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L18

21 Mar 2019
People found this helpful0

Full Marks, here, thanks to Gail J Hines Renting is stressful but Gail kept us fully informed, often going the extra mile Thank you to the Photographer who took some 1st class & professional photographs I believe here name was... Read Full Review

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Outstanding ...

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5 Star Review

By : 'Ian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L7

14 Jan 2019
People found this helpful0

Having had two valuations I opted to use another agent - how wrong was I. Gemma from Entwhistles was honest enthusiastic and true to her word. She sold my property albeit other units available at the same location for less asking price. Since selling my property I have spoken to other owners... Read Full Review


Comments on Agent Fees

The fees are what they are, other agents came in slightly cheaper, but did not have the interest to sell my flat. Entwistles pulled out all the stops and sold it, I retained the original estate agent who hardly sent any viewings to the flat - possibly two in three months, Entwhustles sent numerous.

Comments (0)Was this helpful?:
Worst Estate Agents in the ...

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1 Star Review

By : 'Angry'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : L15

19 Dec 2018
People found this helpful3

Would never recommend this branch to anybody!! Awful service standards all round!! 😡 totally mess you about and waste your... Read Full Review

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Staff are ...

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5 Star Review
UserName

By : 'Gail'
Services : 21
Would you recommend ? : Yes
Postcode : L181

27 Nov 2018
People found this helpful0

To my dear colleagues: I count myself lucky to work in an office with such caring employees. Thanks for being some of the most interesting people I've ever worked with. You all are the best." I am proud to work with a team full of ambitious people who continue to deliver excellent... Read Full Review


Comments on Agent Fees

Very Good

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Avoid at all ...

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1 Star Review

By : 'Donna'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : L19

24 Apr 2018
People found this helpful9

We have had our house up for sale with Entwistle Green now for almost four months. In that time we have had 3 viewings - two of which, were utter time wasters. They do not let anyone view your house who does not already have a mortgage in place - and if they don't, they try and push them... Read Full Review


Comments on Agent Fees

Expensive.

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Avoid. Really just what all ...

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1 Star Review

By : 'Lord'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : L15

13 Sept 2017
People found this helpful2

Avoid. Really just what all the other negative reviews say. Positively abusive at times. I was a buyer who eventually withdrew because of a negative Surveyors Report (obviously that's not the EAs fault) but prior to that I was thinking of withdrawing because of their attitude. Not something you... Read Full Review

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If there was a zero I would ...

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1 Star Review
UserName

By : 'Freedom'
Services : Letting( As a Owner )
Rent PCM : £605
Would you recommend ? : No
Postcode : L13

17 Feb 2017
People found this helpful1

If there was a zero I would use it. Poor communication once they received your signature on the contract. So many hidden fees that I'm not even sure they can back up seeing as 2 people in the same complex paid different amounts for fees that were spring in them and some even dropped when... Read Full Review


Comments on Agent Fees

Awful. So many hidden fees. Told there was no initial charges yet the first months rent all went to them for "advertising fees" then there was renewal fees and a cease of contract fee which is nowhere to be seen or discussed initially. Also promised a floor plan on the initial advert which never materialised so even fees they collected for specific tasks that weren't done! They were also keen to lower the price of the rent within 3 days of it going on the market due to "limited interest"

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Awful. Went to visit a ...

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1 Star Review

By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : L15

31 Jan 2017
People found this helpful0

Awful. Went to visit a property to rent. We were shut outside while they agreed a let while everyone else viewing was outside in the cold and they had the cheek to then let us go round to view the property when they never had any intention of letting to anyone else as we didn't bribe the... Read Full Review

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We were renting a house in ...

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1 Star Review

By : 'Tony'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : L179

25 Jan 2017
People found this helpful4

We were renting a house in Ashbourne Road Aigburth for 3 years thought this Branch, We have given them a 1 Star rating only because could not choose 0 rating Where do we start, they Lied to use time and time again, Said they would not leave until the problem was sorted, They lied, they are out the... Read Full Review

Comments (0)Was this helpful?:
Under no circumstance use ...

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1 Star Review

By : 'Disatisfied'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : L26

17 Nov 2016
People found this helpful2

Under no circumstance use this estate agents. I asked them to sell my property. They secured very little viewing with minimal feedback, they lost the keys I had cut for them and continually palmed me off with very port excuses. The pictures were terrible they could not get my name right and Kirsty ... Read Full Review


Comments on Agent Fees

Would not pay them a penny. Incapable of doing the most simple jobs and following basic instruction and work to cover up their mistakes

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I contacted Entwistle Green 3 ...

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1 Star Review
UserName

By : 'Intimidatedandshoutedatcustomer'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : L18

29 Jul 2015
People found this helpful2

I contacted Entwistle Green 3 months ago with regards to renting our property at ??? as we had used them previously. I stress that we had no issues the last time and that was one of the factors which made us want to use Entwistle Green again. No agreement was signed between ourselves and the... Read Full Review


What agent could do to change your mind?

Fees are extortionate, especially when served with a side order of abuse.


Comments on Agent Fees

Fees are extortionate, especially when served with a side order of abuse.

Comments (0)Was this helpful?:
AVOID AT ALL COSTS!! I am a ...

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1 Star Review

By : 'Frustrated'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : L6

12 Feb 2015
People found this helpful0

AVOID AT ALL COSTS!! I am a recent graduate from university in Liverpool and my girlfriend is currently an undergraduate student in the city as well. We got a call from this estate agent after my girlfriend sent round emails to various estate agents as we were having trouble looking for a new... Read Full Review


What agent could do to change your mind?

Fees were very high considering the complete lack of service we got from them.


Comments on Agent Fees

Fees were very high considering the complete lack of service we got from them.

Comments (0)Was this helpful?:
On viewing the flat, EG's ...

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1 Star Review

By : 'Hub83'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : L17

20 Nov 2014
People found this helpful1

On viewing the flat, EG's viewing agent told us the fees would be £40+VAT per person along with deposit etc. They eventually charged me over £300 per person in non-refundable fees, including a fee for an inventory which didn't exist. They were very keen to take my money (to the point of hassling... Read Full Review

Comments (1)Was this helpful?:

By : FAZ

16 Jul 2016

1000% COMPLETELY AGREE...

Highly recommended!!! ...

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5 Star Review

By : 'Delighted'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L18

27 Mar 2014
People found this helpful0

Highly recommended!!! Excellent customer service throughout and the team managed to find me an excellent tenant within 24 hours if my house being on the market! They also kept me updated throughout and the communication between members of the team was excellent! Would really recommend to use as... Read Full Review

Comments (0)Was this helpful?:
Well, where do I begin? To ...

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1 Star Review

By : 'EXTREMELYANGRYCUSTOMER'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L132

24 Nov 2013
People found this helpful3

Well, where do I begin? To say I am furious is an understatement. Me and my 2 friends moved into a property with entwistle 7 weeks ago, to be now advised that our property is unlivable. In this case both the letting agent and land lord are a match made in heaven - he is refusing to do the work... Read Full Review

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Please do not buy a house ...

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1 Star Review

By : 'VeryUnhappyChappy'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : L10

23 Nov 2013
People found this helpful0

Please do not buy a house through Entwistle Green. I bought a while ago now and I simply can not understand how they are in business. I'd avoid then like the... Read Full Review


What agent could do to change your mind?

They could have suggested someone else and had been upfront by saying they\'re only interested in your money.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Entwistle Green, Liverpool L18 1LN