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Allesley Coventry, Coventry CV5
1/5, 5 Reviews
20% Recommended
100% sales valuation accuracy
0% sales fee satisfaction
No description for branch.
No Staff Registered
"Incompetent from the..."
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1 Star Review
By : 'F1r2a3n4k5i6e7'
Services :
Would you recommend ? : No
Postcode : CV5
22 Oct 2018
People found this helpful3
Incompetent from the beginning to the end. I was pressurised to use their internal solicitors and when I said I would like to find my own, they only gave me 48 hours before putting the property back on the market. I managed to get it taken off the market again, however this was then followed by terrible communication - they were evasive and rude when I asked questions and provided floor plans that were not of the house I was purchasing. After my solicitors told me everything had gone through, I awaited a call to pick my keys. 5 hours later I had to ring them. They said they would check and ring me back straight away, which they did not. I had to ring again and stay on the phone with them to make sure they tracked down my keys. Having picked them up I arrived at the house finding I only had the front door keys and no way of opening the back door and patio door, as well as no spare set. The next day I rang up and they admitted to giving me the estate agent set rather than actual house keys. Upon receiving the next batch of keys, I found only one full set and a few other keys. Obviously I had no faith that I had all the keys for the house but at least I had one for each door so all the locks could be changed. I thought that this experience could be them trying to take advantage of me as a first time buyer, however having spoken to family friends, I have realised I am not the only person recieving such an awful service.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 0% | £0 | £0 |
Areas covered
- CV4
- CV5
Address
Brian Holt Estate Agents
65 Earlsdon Street, Coventry, West Midlands
CV5 6EL
02476 712777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Brian Holt Estate Agents Branches (View All 3)
Terrible ...
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1 Star Review
By : 'AEH'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : CV6
6 Jan 2019
People found this helpful0
I would give 0 stars if I could. I was the first person to look at a property. Despite this, I was kept waiting for days to hear that the Landlord had chosen someone else. Every time we called to ask for updates, we were told that the agents were waiting for the landlord to make his choice. I would ... Read Full Review
Comments on Agent Fees
Act as agents rather than leaving every decision for the landlord. Act fairly.
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Warning do not use unless you ...
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1 Star Review
By : 'Unhappy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CV5
19 Nov 2018
People found this helpful0
I used Brian holt to buy & sell & through their utter incompetence have lost money. They did not record a lower acceptance on the house I was buying, then recommended I reduced my house for a quick sale which resulted in a £5k loss as the seller reverted to his original asking price. I... Read Full Review
Comments on Agent Fees
I didn’t know what the exact fee was until exchange as they didn’t give me a copy of the contract!
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Incompetent from the ...
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1 Star Review
By : 'F1r2a3n4k5i6e7'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CV5
22 Oct 2018
People found this helpful3
Incompetent from the beginning to the end. I was pressurised to use their internal solicitors and when I said I would like to find my own, they only gave me 48 hours before putting the property back on the market. I managed to get it taken off the market again, however this was then followed by... Read Full Review
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This is the second viewing I ...
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1 Star Review
By : 'LMB'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CV5
24 Sept 2015
People found this helpful4
This is the second viewing I have attended this week where the agent has not shown up for my viewing once from the Earlsdon office and once from the Coventry office. The Earlsdon office had me booked in but had no one available to view. The Coventry office had no record of my... Read Full Review
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Brian Holt are just plain ...
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1 Star Review
By : 'Anon909'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CV
20 Sept 2013
People found this helpful6
Brian Holt are just plain awful. We rent through them and it is so difficult to get a response from them. If there is ever anything wrong with the property it takes around 2 weeks to get a handyman out to look at it, then another 3 until it's actually fixed. That's with constant hounding from me, ... Read Full Review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12/15/2016, 4:29:49 AM by allAgents
