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Acumen Estates Ltd

4/5, 24 Reviews
75% Recommended

69% sales valuation accuracy

86% sales fee satisfaction

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"Jackie..."

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5 Star Review

By : 'Pam'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : L14

6 Oct 2018
People found this helpful0

Jackie Brown dealt with my sale. She was incredibly helpful, patient and efficient. I have bought and sold over 20 houses in my time and she stands out as the best person I have ever dealt with.


Comments on Agent Fees

Fair

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale69.00%86.00%£50,000£139,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
31011003024
Address

Acumen Estates Ltd
40-42 East Prescut RoadLiverpool, Merseyside
L14 1PW
0151 228 9459

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
No shows , disinterested in ...

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1 Star Review

By : 'Callum'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £120000
Would you recommend ? : No
Postcode : L13

16 Oct 2023
People found this helpful0

My partner and i , were due to view a house in the Old Swan area. This had been arranged with Acumen estates during the week , the viewing appointment was set for 5:30pm on Friday 13th of october. We arrived to the viewing at 5:15pm as we would hate to be rude and keep someone waiting , we then ... Read Full Review

Comments (1)Was this helpful?:

By : John White

19 Oct 2023

This is the same review your partner put on Google. I explained on that review. That we were not conducting the viewing as it was arranged with the vendor. As agents we have done nothing at all...


Appalling service, sexist, ...

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1 Star Review
UserName

By : 'Dave'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L12

29 Jun 2023
People found this helpful0

Appalling service, sexist, discriminatory staff in the lettings team who openly withhold paying tenants their deposits back on the basis of what an ex partner says and their word is taken as gospel whilst men have to prove everything and even after submitting evidence to prove these things are ... Read Full Review

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Just completed the sale of my ...

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5 Star Review
UserName

By : 'Lorna'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L28

16 Apr 2020
People found this helpful0

Just completed the sale of my property with Acumen Estates, John, Jackie and the team could not do enough for me even doing regular checks on the property when it had to be left empty as I live down south. Their straight forward approach from valuation to viewing and of course the achievement of ... Read Full Review

Comments (1)Was this helpful?:

By : John White

21 Mar 2022

Thank you Lorna for the vote of confidence, much...


Buying our first ...

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5 Star Review
UserName

By : 'Bryony'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : 20
Sold price : £130000
Would you recommend ? : Yes
Postcode : L19

6 Jan 2020
People found this helpful0

We bought a property through Acumen in Old Swan. They were very professional and being a first time buyer, pointed me in the right direction when I asked for help. Would definitely recommend to ... Read Full Review

Comments (2)Was this helpful?:

By : John White

8 Feb 2020

Thank you Bryony for your kind comments. Good luck in your new home from us all at Acumen...


Highly ...

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5 Star Review
UserName

UserName

By : 'Diane'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L13

31 Aug 2019
People found this helpful0

We recently used Acumen to sell our property, I would highly recommend, they gave us a realistic valuation and we were pleased with the price obtained. They provide a smooth, friendly ... Read Full Review

Comments (0)Was this helpful?:
Excellent service from start ...

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5 Star Review
UserName

By : 'Susan'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Buyer)
Sold price : £69950
Would you recommend ? : Yes
Postcode : L6

12 Jul 2019
People found this helpful0

Excellent service from start to finish. Jackie was professional and helpful throughout with my house purchase. Great communication from staff would recommend ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

By : 'Laura'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : L13

17 May 2019
People found this helpful0

I have used Acumen Estates to buy properties,sell property for me and as managing agents. They have always been efficient, professional and courteous. I would not hesitate to use them or recommend them to others. I wish all agents operated as they ... Read Full Review


Comments on Agent Fees

Very good

Comments (0)Was this helpful?:
Friendly and professional ...

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5 Star Review
UserName

UserName

By : 'Keith'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £92500
Would you recommend ? : Yes
Postcode : L35

12 Feb 2019
People found this helpful0

Excellent friendly and professional service from all staff members, John did the valuation and photography and Ellie the sale negotiation which all went very smoothly with great communication with regular updates and the sale was completed on time without any problems within a tight time frame I ... Read Full Review


Comments on Agent Fees

Acumen’s fees are very good value and were considerably cheaper than other agents quotes

Comments (0)Was this helpful?:
Delivering a Professional ...

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5 Star Review
UserName

By : 'Dave'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : L14

15 Jan 2019
People found this helpful0

We have used Acumen Estates to manage the rental of our property. We were very impressed with all the staff but Paula especially in delivering a seamless effective service. Thank ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Going the extra ...

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5 Star Review
UserName

By : 'Rowan'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L14

15 Jan 2019
People found this helpful0

We have used Acumen Estate Agents to buy some property over the last 18 months. The service provided by all the staff and Holly in particular was first class. We can truly say that they put themselves out to, 'Go the extra mile' delivering a responsive, professional service. ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Amazing ...

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5 Star Review
UserName

By : 'Claire'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L12

7 Jan 2019
People found this helpful0

I have recently completed on the sale of my property and can't thank Acumen enough for how efficient and helpful they have been through the whole process. All of the staff are so friendly and eager to help, really made me feel at ease at such a stressful time. Well ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Acumen has zero business ...

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1 Star Review

By : 'James'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (Property Management)
Sold price : £50000
Would you recommend ? : No
Postcode : L

18 Dec 2018
People found this helpful1

Bidding up, breach of contract and questionable conduct. Avoid and take business elsewhere...,wouldn't trust them to sell a garden shed let alone a ... Read Full Review

Comments (1)Was this helpful?:

By : JOHN WHITE

19 Dec 2018

I am surprised by your slanderous comments regarding my company. My staff were both polite and professional in all dealings with you. You made an offer on a property which was put forward to the...


Super Sales ...

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5 Star Review
UserName

UserName

By : 'LilyMS'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £116500
Would you recommend ? : Yes
Postcode : L25

13 Dec 2018
People found this helpful0

Really impressed with the speed and efficiency that Acumen dealt with the sale of my family home. John came along and gave advice on what I should or shouldn't do before putting the house up for sale. We discussed the price for selling, which as I thought I had a buyer already, they would ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (1)Was this helpful?:

By : John white

14 Dec 2018

Thank you Lily for taking the time to write your review . Really appreciate the feedback, And a big thank you from all the...


No wonder unable to sell ...

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1 Star Review

By : 'Kerry'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : L11

10 Nov 2018
People found this helpful0

Attempted to arrange a viewing for a property. Said they would call me back. Didn't call until both my partner and I chased this over two days. Woman on the end of the phone very rude to my partner 'we were waiting on a call back' 'yes and?' Was the response given. Arranged ... Read Full Review


Comments on Agent Fees

No idea

Comments (1)Was this helpful?:

By : John White

13 Nov 2018

Hi Kerry as explained on the phone, the viewing was being carried out by the vendor not ourselves. The vendor confirmed the appointment with us, we even called on the day to make sure it was still...


Unable to sell my ...

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1 Star Review

By : 'Unhappy'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : L14

4 Nov 2018
People found this helpful0

My experience with them has been less acceptable. They cared not in the least about selling my property. They couldn't even arrange a single viewing for the first 12 weeks and then they couldn't find anybody who was interested in paying the price that was set by a RICS certified ... Read Full Review

Comments (2)Was this helpful?:

By : John White

8 Nov 2018

Thank you for taking the time to review my company. I am sorry you feel let down however I must point out to you a few points you may not understand about selling a property. Firstly the asking price ...


Top top no nonsense fast ...

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5 Star Review
UserName

By : 'Jeff'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Owner)
Sold price : £85
Would you recommend ? : Yes
Postcode : L14

31 Oct 2018
People found this helpful0

Massive thanks to Holly at acumen for her help in selling my property in a difficult sales area. Holly from speaking to potential purchasers to liasing with both solicitors to ensure a quick easy transaction you done a fantastic job for me. Me my family and friends have sold all our houses with ... Read Full Review


Comments on Agent Fees

GOOD

Comments (1)Was this helpful?:

By : John White

8 Nov 2018

Thanks Jeff Holly really appreciated the mention. Glad we could help. Regards ...


Jackie ...

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5 Star Review

By : 'Pam'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L14

6 Oct 2018
People found this helpful0

Jackie Brown dealt with my sale. She was incredibly helpful, patient and efficient. I have bought and sold over 20 houses in my time and she stands out as the best person I have ever dealt ... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
I would recommend this estate ...

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5 Star Review
UserName

By : 'brenda'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L4

7 Mar 2018
People found this helpful0

I would recommend this estate agents to anyone wanting to sell after many let downs from agents these guys sold my house in 4 months with lots of viewing they were allways available and helpful I would highly recommended them great ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
I thought John over valued ...

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5 Star Review
UserName

UserName

By : 'T.F.'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L14

5 Feb 2018
People found this helpful2

I thought John over valued the property, however within in two weeks we had 3 buyers . It was difficult to choose which one ! When I telephoned into the office for an up date the staff knew who I was, were very polite and knowledgeable about what stage the sale was at. I definitely would use the ... Read Full Review


Comments on Agent Fees

A fair going rate. Plus they know the property market.

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Just like to give a big thank ...

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5 Star Review

By : 'Maria'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £137500
Would you recommend ? : Yes
Postcode : L13

28 Sept 2017
People found this helpful1

Just like to give a big thank you to all the staff at Acumen Estates can't fault any of the work that they have done for me. They give 100% to all that they do for all there clientele. I would highly recommend to anyone looking to sell or rent there house. Thank you once ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9/13/2018, 8:16:50 AM by allAgents

Awards won by Acumen Estates Ltd

Regional Awards Won by Acumen Estates Ltd

Individual Branch Awards