The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 24 Reviews
75% Recommended
69% sales valuation accuracy
86% sales fee satisfaction

Holly
By : 'Jeff'
Services : Letting(I am a Landlord / Landlady)
Sold price : £85
Would you recommend ? : Yes
Postcode : L14
Massive thanks to Holly at acumen for her help in selling my property in a difficult sales area. Holly from speaking to potential purchasers to liasing with both solicitors to ensure a quick easy transaction you done a fantastic job for me. Me my family and friends have sold all our houses with Acumen and I can honestly say that normally within two weeks we have an offer on table. Simply ace !!!!!!!!!!!!!!!!! Thanks to you all
GOOD
By : John White
8 Nov 2018Thanks Jeff Holly really appreciated the mention. Glad we could help. Regards John
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 69.00% | 86.00% | £50,000 | £139,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 0 | 1 | 10 | 0 | 3 | 0 | 2 | 4 |
Acumen Estates Ltd
40-42 East Prescut Road, Liverpool, Merseyside
L14 1PW
0151 228 9459
By : 'Callum'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £120000
Would you recommend ? : No
Postcode : L13
My partner and i , were due to view a house in the Old Swan area. This had been arranged with Acumen estates during the week , the viewing appointment was set for 5:30pm on Friday 13th of october. We arrived to the viewing at 5:15pm as we would hate to be rude and keep someone waiting , we then ... Read Full Review
By : John White
19 Oct 2023This is the same review your partner put on Google. I explained on that review. That we were not conducting the viewing as it was arranged with the vendor. As agents we have done nothing at all...

By : 'Dave'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L12
Appalling service, sexist, discriminatory staff in the lettings team who openly withhold paying tenants their deposits back on the basis of what an ex partner says and their word is taken as gospel whilst men have to prove everything and even after submitting evidence to prove these things are ... Read Full Review

By : 'Lorna'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L28
Just completed the sale of my property with Acumen Estates, John, Jackie and the team could not do enough for me even doing regular checks on the property when it had to be left empty as I live down south. Their straight forward approach from valuation to viewing and of course the achievement of ... Read Full Review
By : John White
21 Mar 2022Thank you Lorna for the vote of confidence, much...

By : 'Bryony'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : 20
Sold price : £130000
Would you recommend ? : Yes
Postcode : L19
We bought a property through Acumen in Old Swan. They were very professional and being a first time buyer, pointed me in the right direction when I asked for help. Would definitely recommend to ... Read Full Review
By : John White
8 Feb 2020Thank you Bryony for your kind comments. Good luck in your new home from us all at Acumen...


By : 'Diane'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L13
We recently used Acumen to sell our property, I would highly recommend, they gave us a realistic valuation and we were pleased with the price obtained. They provide a smooth, friendly ... Read Full Review

By : 'Susan'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Buyer)
Sold price : £69950
Would you recommend ? : Yes
Postcode : L6
Excellent service from start to finish. Jackie was professional and helpful throughout with my house purchase. Great communication from staff would recommend ... Read Full Review

By : 'Laura'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : L13
I have used Acumen Estates to buy properties,sell property for me and as managing agents. They have always been efficient, professional and courteous. I would not hesitate to use them or recommend them to others. I wish all agents operated as they ... Read Full Review
Very good


By : 'Keith'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £92500
Would you recommend ? : Yes
Postcode : L35
Excellent friendly and professional service from all staff members, John did the valuation and photography and Ellie the sale negotiation which all went very smoothly with great communication with regular updates and the sale was completed on time without any problems within a tight time frame I ... Read Full Review
Acumen’s fees are very good value and were considerably cheaper than other agents quotes

By : 'Dave'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : L14
We have used Acumen Estates to manage the rental of our property. We were very impressed with all the staff but Paula especially in delivering a seamless effective service. Thank ... Read Full Review
Good

By : 'Rowan'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L14
We have used Acumen Estate Agents to buy some property over the last 18 months. The service provided by all the staff and Holly in particular was first class. We can truly say that they put themselves out to, 'Go the extra mile' delivering a responsive, professional service. ... Read Full Review
Good

By : 'Claire'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L12
I have recently completed on the sale of my property and can't thank Acumen enough for how efficient and helpful they have been through the whole process. All of the staff are so friendly and eager to help, really made me feel at ease at such a stressful time. Well ... Read Full Review
Good
By : 'James'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (Property Management)
Sold price : £50000
Would you recommend ? : No
Postcode : L
Bidding up, breach of contract and questionable conduct. Avoid and take business elsewhere...,wouldn't trust them to sell a garden shed let alone a ... Read Full Review
By : JOHN WHITE
19 Dec 2018I am surprised by your slanderous comments regarding my company. My staff were both polite and professional in all dealings with you. You made an offer on a property which was put forward to the...


By : 'LilyMS'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £116500
Would you recommend ? : Yes
Postcode : L25
Really impressed with the speed and efficiency that Acumen dealt with the sale of my family home. John came along and gave advice on what I should or shouldn't do before putting the house up for sale. We discussed the price for selling, which as I thought I had a buyer already, they would ... Read Full Review
Reasonable
By : John white
14 Dec 2018Thank you Lily for taking the time to write your review . Really appreciate the feedback, And a big thank you from all the...
By : 'Kerry'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : L11
Attempted to arrange a viewing for a property. Said they would call me back. Didn't call until both my partner and I chased this over two days. Woman on the end of the phone very rude to my partner 'we were waiting on a call back' 'yes and?' Was the response given. Arranged ... Read Full Review
No idea
By : John White
13 Nov 2018Hi Kerry as explained on the phone, the viewing was being carried out by the vendor not ourselves. The vendor confirmed the appointment with us, we even called on the day to make sure it was still...
By : 'Unhappy'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : L14
My experience with them has been less acceptable. They cared not in the least about selling my property. They couldn't even arrange a single viewing for the first 12 weeks and then they couldn't find anybody who was interested in paying the price that was set by a RICS certified ... Read Full Review
By : John White
8 Nov 2018Thank you for taking the time to review my company. I am sorry you feel let down however I must point out to you a few points you may not understand about selling a property. Firstly the asking price ...

By : 'Jeff'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Letting (As a Owner)
Sold price : £85
Would you recommend ? : Yes
Postcode : L14
Massive thanks to Holly at acumen for her help in selling my property in a difficult sales area. Holly from speaking to potential purchasers to liasing with both solicitors to ensure a quick easy transaction you done a fantastic job for me. Me my family and friends have sold all our houses with ... Read Full Review
GOOD
By : John White
8 Nov 2018Thanks Jeff Holly really appreciated the mention. Glad we could help. Regards ...
By : 'Pam'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L14
Jackie Brown dealt with my sale. She was incredibly helpful, patient and efficient. I have bought and sold over 20 houses in my time and she stands out as the best person I have ever dealt ... Read Full Review
Fair

By : 'brenda'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L4
I would recommend this estate agents to anyone wanting to sell after many let downs from agents these guys sold my house in 4 months with lots of viewing they were allways available and helpful I would highly recommended them great ... Read Full Review
Reasonable


By : 'T.F.'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : L14
I thought John over valued the property, however within in two weeks we had 3 buyers . It was difficult to choose which one ! When I telephoned into the office for an up date the staff knew who I was, were very polite and knowledgeable about what stage the sale was at. I definitely would use the ... Read Full Review
A fair going rate. Plus they know the property market.
By : 'Maria'
Branch : Knotty Ash, 40-42 East Prescut Road
Services : Sales (As a Vendor)
Sold price : £137500
Would you recommend ? : Yes
Postcode : L13
Just like to give a big thank you to all the staff at Acumen Estates can't fault any of the work that they have done for me. They give 100% to all that they do for all there clientele. I would highly recommend to anyone looking to sell or rent there house. Thank you once ... Read Full Review
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Last updated at 9/13/2018, 8:16:50 AM by allAgents