The UK's Largest Customer Review Website for the Property Industry

Mann Logo

Sutton Mann, Sutton SM1

4.4/5, 52 Reviews
85% Recommended

94% sales valuation accuracy

80% letting valuation accuracy

96% sales fee satisfaction

80% letting fee satisfaction

Contact Us
Mann have been working throughout the residential property markets of Hampshire, Kent, Surrey, Somerset and Southeast London for over 100 years, helping vendors, landlords, buyers and tenants fulfil their property aspirations. Mann has 46 offices throughout the area, staffed by experienced teams who are experts in
the local property markets At Mann we know what it takes to sell or let your house, and we won’t leave anything to chance. Our marketing activities aim to find your perfect buyer or tenant, as quickly as possible at the best price! We create high quality property details to distribute throughout our entire branch network, regularly advertise in the most popular papers in the area and also enjoy some of the widest online coverage through a number of major property websites and portals. Whether your property is for sale or rent, it will be promoted to the largest possible number of potential buyers and tenants.
"Management need..."

Share On :  FacebookTwitter

2 Star Review

By : 'PaulineTaff'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SM1

13 Nov 2018
People found this helpful1

After leaving a brilliant review earlier with the work Mann & Co, Sutton SM1 were doing for us it all went downhill once Chevali went on holiday. After securing a buyer, sadly they pulled out as one of the investors couldn't proceed. We had verbal confirmation but the letter did not arrive until end of October - nearly 3 weeks after the buyer pulled out. Back to the drawing board, Chevali was to arrange a couple of Open Houses but the first weekend did not materialise as their systems were down so they were unable to make contact with people. However the 2nd Open House the following weekend did not take place as Graeme & Tarek did nothing to make it happen. Tarek had one viewing on the Saturday. Unlike the service we had been getting, on this occasion I had to chase for Feedback - so annoying and I told Tarek in no uncertain terms this was unacceptable. Graeme then had a viewing but nothing came of it. Graeme then spoke with my husband to advise that we would be having an Open House on 3rd November. I cancelled all the plans we had for the house with it being my husband's birthday. Chevali arrived back from holiday and when I spoke with her it turns out there was no Open House. I spoke with Graeme to ask about it - no it was not happening as Cheval I had been on holiday so neither he nor Tarek had bothered to do any work to make it happen. By now we were staring to have a deja vu moment from the other estate agents. I received a phone call from the photographer asking to visit on the Tuesday to re-take photographs to get new interest and it was agreed. I then had an email from Graeme asking us to approve the new photographs. I called up but was told the photographer was not going back and Graeme had simply added 3 photos of 3 rooms already on there but at different angles!! I then went online and found that the photos were already uploaded yet Graeme had only sent the email that morning and we had not approved anything. Graeme's reply was they had uploaded automatically - clever photographs to do that without anybody pushing a button. I told Graeme that Chevali is a bloody good worker and was getting all the viewings - his response was "that's what she is paid to do" I feel that Graeme & Tarek have not given us the customer care we thought we would get. Chevali is an asset to Mann & Co and she deserves the recognition. I was so hoping we could sell our house with them so that she could get the sale under her belt but we are so disappointed with the attitude of the Management we have given notice to move elsewhere.


Comments on Agent Fees

Fixed Fee

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales94.00%96%£142,500£680,000
Lettings80%80%£825£1,350
Areas covered
  • Banstead, Morden, Worcester Park, New Malden
  • KT4
  • SM1
  • SM2
  • SM3
  • SM4
  • SM5
  • SM6
  • SM7
  • Sutton, Wallington, Carshalton, Cheam
  • Tolworth, Surbiton, Chessington, Epsom, Ewell
Address

Mann
40 High StreetSutton, Greater London
SM1 1HF
02086429431

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Mann Branches (View All 89)
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Ms'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG5

26 May 2023
People found this helpful0

I highly recommend Jonathan Davis, as his work as Property Manager at Mann has been outstanding. In an ongoing complicated situation, he has proven to have ecellent mediation and communication skills and has worked tirelessly towards resolving the problems encountered. He has negotiated and dealt... Read Full Review

Comments (0)Was this helpful?:
We dealt with Khush at the ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Carole'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SM6

28 Mar 2023
People found this helpful0

We dealt with Khush at the Sutton branch. She was super helpful, professional and polite throughout. Best of all from a Landlord's point of view Khush found us a new tenant extremely quickly, thereby minimising our void period and at an increased, better monthly rent than our previous agent... Read Full Review

Comments (0)Was this helpful?:
Excellent service from Philip ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'David'
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : SM2

21 Oct 2022
People found this helpful0

Excellent service from Philip Bullman and his staff, sold my late mothers flat quickly and efficiently with minimal involvement from me . Delighted with the result and the price... Read Full Review

Comments (0)Was this helpful?:
We just wanted to say a big ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'LUANA'
Services : Sales( As a Buyer )
Sold price : £252000
Would you recommend ? : Yes
Postcode : SM1

26 May 2022
People found this helpful0

We just wanted to say a big thank you to Petya working at Mann, Sutton. Very professional, polite and helpful throughout our property search. Couldn't be happier with the service received. Thank you! Luana and... Read Full Review

Comments (0)Was this helpful?:
Fantastic support from Jon ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Tamsin'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RH1

8 May 2022
People found this helpful0

Fantastic support from Jon Claustres from start to finish. Excellent advice and guidance throughout the process of letting my property promptly and for a fair rental. Exceeded my expectations. Thank you... Read Full Review

Comments (0)Was this helpful?:
I just want to say a huge ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'dave'
Services : Letting( As a Tenant )
Rent PCM : £92500
Would you recommend ? : Yes
Postcode : CR3

18 May 2021
People found this helpful0

I just want to say a huge thank you to James Howard and Hayley Bosdet for an outstanding level of service. I am returning to the UK from Portugal which has been difficult but these guys are worth their weight in gold, they have patience of saints and have the best communication skills I have... Read Full Review

Comments (0)Was this helpful?:
Friendly and professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Gemma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT9

25 Mar 2021
People found this helpful0

The team at Mann lettings have been absolutely fantastic. Right from our initial phone enquiry through to viewings and subsequent tenancy set up they have gone over and above making the whole process a positive experience. Jon and James have been a pleasure to deal with. Their friendly and... Read Full Review

Comments (0)Was this helpful?:
I couldn't be happier ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM1

31 Jul 2020
People found this helpful0

I couldn't be happier with the service from Mann, Sutton. Our agent, Charles Talbutt, was professional, knowledgeable and persistent. We ended up getting more for the property than we had anticipated, and this was down to Charles' diligence and hard work. Thank... Read Full Review

Comments (0)Was this helpful?:
Formidable. Cannot recommend ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Lieta'
Services : Sales( As a Vendor )
Sold price : £342000
Would you recommend ? : Yes
Postcode : SM1

22 May 2020
People found this helpful0

The team at Mann in Sutton have been formidable throughout. Unfortunately, after securing a buyer within a week, the opportunity was lost through no fault of the agency. They were relentless in re-marketing the property, finally securing another buyer. When the sale process was caught in the... Read Full Review

Comments (0)Was this helpful?:
Got house from owner directly ...

Share On :  FacebookTwitter

1 Star Review

By : 'Vimala'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH1

19 May 2020
People found this helpful0

Got house from owner directly without agency involvement.And also paid holding deposit(196£) to rent the property. Later I am personally impacted with organization decisions due to Covid-19 situation due to which I might return to my home country. Landlord understood my situation and they ... Read Full Review

Comments (0)Was this helpful?:
MAN Sutton were very friendly ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Radoslav'
Services : Sales( As a Buyer )
Sold price : £365500
Would you recommend ? : Yes
Postcode : SM5

5 Feb 2020
People found this helpful1

MAN Sutton were very friendly and accommodating, especially Charles who was very helpful from day one. I woul definitely use them... Read Full Review

Comments (0)Was this helpful?:
Flat purchase in ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Iain'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM2

2 Feb 2020
People found this helpful0

Charles and Graeme were very helpful throughout the whole process of buying a flat. Unlike other estate agents I have previously used, they always answered emails and calls and they actually followed up on the subject discussed. I felt they were very trustworthy and would highly recommend... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Anish'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM1

3 Jan 2020
People found this helpful0

Purchased my first property through Mann Countrywide and was more than happy with the service they provided. The support from Charles and Janene was second to none and really helped to push the completion over the line before Christmas. Many thanks to them... Read Full Review

Comments (0)Was this helpful?:
I wanted to sell a 2-bed ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Charles'
Services : Sales( As a Vendor )
Sold price : £314000
Would you recommend ? : Yes
Postcode : SM1

3 Dec 2019
People found this helpful0

I wanted to sell a 2-bed apartment in Sutton, recently refurbished. Charles Talbutt was the Mann agent who dealt with the sale. He was knowledgeable about the block and previous sales there. The purchaser was what I would call fussy and Charles dealt with him patiently. With me he was... Read Full Review

Comments (0)Was this helpful?:
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sean'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SM1

30 Sept 2019
People found this helpful1

Moved into a property within 6 days of the 1st viewing. Everything done through the agent was quick, easy to understand and professional Thanks to Jon Claustres for helping with the... Read Full Review

Comments (0)Was this helpful?:
Jon is highly personable, ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Caroline'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : KT9

11 Sept 2019
People found this helpful0

Jon is highly personable, down to earth and offers practical advice on rental issues. He is determined to do his best for his clients be they landlords or tenants. I knew he would find me a tenant quickly. We remain in touch in the early stages of the tenancy as I make decisions on the best... Read Full Review

Comments (0)Was this helpful?:
We were really happy ith the ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'katarzyna'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SM1

26 Aug 2019
People found this helpful0

We were really happy ith the service. We sold the property first time but for sure in the future we will go ahead with Mann if we... Read Full Review

Comments (0)Was this helpful?:
Excellent advice backed up ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM1

23 Jul 2019
People found this helpful0

Excellent advice backed up with solid sales. Initial meeting with Mann was disappointing for us in that they gave us an evaluation that was way below what we expected. However, it was clear that Charles had done his homework and by the time we were finished with the initial consultation it was... Read Full Review

Comments (0)Was this helpful?:
Management need ...

Share On :  FacebookTwitter

2 Star Review

By : 'PaulineTaff'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SM1

13 Nov 2018
People found this helpful1

After leaving a brilliant review earlier with the work Mann & Co, Sutton SM1 were doing for us it all went downhill once Chevali went on holiday. After securing a buyer, sadly they pulled out as one of the investors couldn't proceed. We had verbal confirmation but the letter did not... Read Full Review


Comments on Agent Fees

Fixed Fee

Comments (0)Was this helpful?:
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Pauline'
Services : Property Management
Sold price : £520000
Would you recommend ? : Yes
Postcode : SM14

10 Oct 2018
People found this helpful0

Having had a bad experience with Cubitt & West and Barnard Marcus we were pleasantly surprised when we moved to Mann & Co in Sutton. We signed on the Monday and had viewings on the Tuesday and continued to have viewings before the house went online. Chevali is an asset to Mann & Co -... Read Full Review


Comments on Agent Fees

We settled on a fixed fee

Comments (0)Was this helpful?:
1 - 20 of 52 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/21/2016, 9:15:07 AM by allAgents

Awards won by Mann, Sutton SM1 1HF