The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 11 Reviews
82% Recommended
100% letting valuation accuracy
71% letting fee satisfaction
By : 'Danny'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : OL15
Ellen Kay Lettings have managed my property for over 5 years, and I could not be happier with the service. I live in the South of the country and can't explain how reassuring it is to know my property is looked after and without any stress. Thank you Ellen, Amy & Stewart keep up the good work!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 71.00% | £425 | £650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 1 | 0 |
Ellen Kay Letting & Management Services
105 Dale Street, Rochdale, Lancashire
OL16 3NW
01706 524025
By : 'Gareth'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15
From the moment I started having Ellen Kay manage my Littleborough property, I have been hugely impressed by the way they have handled everything from renting out the house to dealing quickly and effectively with any issues that arise. As I no longer live in the area, the piece of mind that having ... Read Full Review
By : 'Danny'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15
Ellen Kay Lettings have managed my property for over 5 years, and I could not be happier with the service. I live in the South of the country and can't explain how reassuring it is to know my property is looked after and without any stress. Thank you Ellen, Amy & Stewart keep up the good ... Read Full Review
By : 'Claire'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15
I have been an Ellen Kay Lettings landlord for a number of years now and am so grateful for the help and support I receive from Ellen, Amy and Stewart. They have found me wonderful tenants, ensured that my properties are kept well-maintained and that everyone concerned is happy. I couldn't ... Read Full Review
By : 'nick'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : OL10
These are the worst letting agents I have had. And worst about It was that they never did repairs. Gutters never emptied therefore I got damp in bedroom which resulted in ruining all my suits. When I left they couldn't of been anymore unprofessional and unhelpful but I managed to get majority of ... Read Full Review
Nothing as they were snooty with me from the start.all they care about is saving money instead of decorating and repaira. but they managed to turn up every month to inspect( I was there over 4years).
The rent I paid had no reflect on the management of thr property Or repairs so feel that it was money wasted I never felt satisfied. Always keep proof i.e emails.

By : 'PP'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : OL16
Nicola & Ellen have arranged and assisted me throughout my ongoing tenancy. They have dealt with any of my issues/questions in an great, professional manner, I feel like I can approach the office with anything I may need as that is how I have been made to feel from the start. I have put a ... Read Full Review

By : 'Mb'
Branch : Rochdale, 105 Dale Street
Services : Letting (Property Management)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : OL12
Ellen Kay Lettings were recommended to us through friends who have used them for a number of years, as a result, we have had great tenants, been constantly updated with any issues I.e repairs, inspections & would have no hesitation in recommending them to other people who may need advice, ... Read Full Review
By : EllenKayLetting
26 Sept 2014Thank you for your kind review and we are very pleased have been satisfied with our...
By : 'WW'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : OL15
Terrible unprofessional service when it came to the end of my tenancy, deposit kept without good reason and attempts to resolve either ignored or met with a facetious response. I filed for arbitration but ended up in hospital and was unable to go through with it, I was however told if I had been ... Read Full Review
They could have followed the rules and kept a professional demeanor.
By : EllenKay Letting
26 Sept 2014We are sorry to hear you have been dissapointed with how your tenancy concluded. With regards to the bond, Our bonds are held with the Deposit Protection Scheme (DPS) a government legislated...
By : 'Neil'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
I found al the staff to be very knowledgeable , professional and pleasant to deal with, especially when my tenant stopped paying their rent. They were well worth the management ... Read Full Review
By : 'Geoff'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
First class service, first time and everytime, Well done ... Read Full Review
By : 'Elsie'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
... Read Full Review
By : 'Nicky'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents