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Ellen Kay Letting & Management Services

3.9/5, 11 Reviews
82% Recommended

100% letting valuation accuracy

71% letting fee satisfaction

Contact Us
Ellen Kay Lettings & Management Services Ltd based in the Rochdale area are a friendly family run independent lettings agent covering the Rochdale borough and Greater Manchester areas and the M62 motorway corridor. We are a complete property management company dedicated to providing all our Landlords and Tenan
ts with a unique local and personal service tailored to you.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%71.00%£425£650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Ellen Kay Letting & Management Services
105 Dale StreetRochdale, Lancashire
OL16 3NW
01706 524025

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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5 Star Review

By : 'Gareth'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15

11 Dec 2018
People found this helpful0

From the moment I started having Ellen Kay manage my Littleborough property, I have been hugely impressed by the way they have handled everything from renting out the house to dealing quickly and effectively with any issues that arise. As I no longer live in the area, the piece of mind that having ... Read Full Review

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Definitely use to rent your ...

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5 Star Review

By : 'Danny'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15

6 Nov 2018
People found this helpful0

Ellen Kay Lettings have managed my property for over 5 years, and I could not be happier with the service. I live in the South of the country and can't explain how reassuring it is to know my property is looked after and without any stress. Thank you Ellen, Amy & Stewart keep up the good ... Read Full Review

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Thank ...

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5 Star Review

By : 'Claire'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : OL15

6 Nov 2018
People found this helpful0

I have been an Ellen Kay Lettings landlord for a number of years now and am so grateful for the help and support I receive from Ellen, Amy and Stewart. They have found me wonderful tenants, ensured that my properties are kept well-maintained and that everyone concerned is happy. I couldn't ... Read Full Review

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These are the worst letting ...

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1 Star Review

By : 'nick'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : OL10

23 Feb 2015
People found this helpful1

These are the worst letting agents I have had. And worst about It was that they never did repairs. Gutters never emptied therefore I got damp in bedroom which resulted in ruining all my suits. When I left they couldn't of been anymore unprofessional and unhelpful but I managed to get majority of ... Read Full Review


What agent could do to change your mind?

Nothing as they were snooty with me from the start.all they care about is saving money instead of decorating and repaira. but they managed to turn up every month to inspect( I was there over 4years).


Comments on Agent Fees

The rent I paid had no reflect on the management of thr property Or repairs so feel that it was money wasted I never felt satisfied. Always keep proof i.e emails.

Comments (0)Was this helpful?:
Nicola & Ellen have ...

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5 Star Review
UserName

By : 'PP'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : OL16

2 Oct 2014
People found this helpful0

Nicola & Ellen have arranged and assisted me throughout my ongoing tenancy. They have dealt with any of my issues/questions in an great, professional manner, I feel like I can approach the office with anything I may need as that is how I have been made to feel from the start. I have put a ... Read Full Review

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Ellen Kay Lettings were ...

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5 Star Review
UserName

By : 'Mb'
Branch : Rochdale, 105 Dale Street
Services : Letting (Property Management)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : OL12

26 Sept 2014
People found this helpful1

Ellen Kay Lettings were recommended to us through friends who have used them for a number of years, as a result, we have had great tenants, been constantly updated with any issues I.e repairs, inspections & would have no hesitation in recommending them to other people who may need advice, ... Read Full Review

Comments (1)Was this helpful?:

By : EllenKayLetting

26 Sept 2014

Thank you for your kind review and we are very pleased have been satisfied with our...


Terrible unprofessional ...

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1 Star Review

By : 'WW'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : OL15

26 Sept 2014
People found this helpful0

Terrible unprofessional service when it came to the end of my tenancy, deposit kept without good reason and attempts to resolve either ignored or met with a facetious response. I filed for arbitration but ended up in hospital and was unable to go through with it, I was however told if I had been ... Read Full Review


What agent could do to change your mind?

They could have followed the rules and kept a professional demeanor.

Comments (1)Was this helpful?:

By : EllenKay Letting

26 Sept 2014

We are sorry to hear you have been dissapointed with how your tenancy concluded. With regards to the bond, Our bonds are held with the Deposit Protection Scheme (DPS) a government legislated...


I found al the staff to be ...

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5 Star Review

By : 'Neil'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

3 Sept 2012
People found this helpful2

I found al the staff to be very knowledgeable , professional and pleasant to deal with, especially when my tenant stopped paying their rent. They were well worth the management ... Read Full Review

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First class service, first ...

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1 Star Review

By : 'Geoff'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

3 Sept 2012
People found this helpful1

First class service, first time and everytime, Well done ... Read Full Review

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...

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5 Star Review

By : 'Elsie'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

19 Feb 2008
People found this helpful0
Comments (0)Was this helpful?:
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5 Star Review

By : 'Nicky'
Branch : Rochdale, 105 Dale Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

22 Sept 2007
People found this helpful0
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Ellen Kay Letting & Management Services

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