A useless company. I’ve used them as a tenant. My family are landlords ,so I can see both sides of this. I am an extremely laid back person and tenant. I also went above and beyond to make sure costly call outs were avoided where possible. I would be appealed I as a landlord had paid good money... Read Full Review

The overall experience has been very easy and if there are any issues with our property there is always someone available to help. Me and my girlfriend have been dealing with Sophie Allen, she’s very friendly and brilliant at what she does! Always informative and acts... Read Full Review

Leaders in Guildford has been exceptionally responsive to all our queries and available almost 24/7. Especially big thank you to Sophie Allen who have made our whole tenancy experience smooth and without any hassle. Always helpful and available. They have found our perfect home in... Read Full Review

Really great services from Leaders member Sophie Allen and the reception is really exceptionally... Read Full Review

Larissa Hall was Very professional and provided good communication. She was quick to respond to emails in a professional manner as... Read Full Review

I have been so far satisfied with the services I have received from LEADERS guildford and Mrs Larissa Tilley ,my property... Read Full Review

My student son was in a Leaders run property last year. On arrival at the property it was found to be filthy dirty despite Leaders saying the house had been professionally cleaned. Untrue. Also, my sons bed had cardboard supporting the mattress and personal items had been left in the drawer from... Read Full Review

Leaders Guildford are probably the worst agents to rent through. I am now in process of adjudication for the fact that it took them 3 weeks to complete the leaving inventory after I moved out and I am being held responsible for dust, cobwebs and the fact that the garden has grown!!!! Legal advice... Read Full Review

I was out searching for a property urgently at Guildford due to a short time frame of work commencement. Ms Jade cook immediately attended to me and showed me the available properties. She even went all the way out to schedule for me an appointment with very short notice. Not only I loved her... Read Full Review

I have been a client of Leaders (and your predecessor) for my property in Guildford for 20 years. Recently, Anna Lopez assumed responsibility as my Property Manager and liaison. As I live outside of the UK, I rely on speedy, precise and accurate feedback, assistance and advise. Anna is readily the... Read Full Review

I would make it zero stars if I could Because of COVID-19 we have reduced the rental owed by our tenants by 20% as they have been furloughed. We will not be claiming this money back from the tenants. Leaders continue to charge us as Landlords against the original figure and have refused to... Read Full Review

Awful and rude staff who don't follow polices and repeatedly let themselves into your home with no warning or permission! In addition to moving personal belongings around.. I would never recommend Leaders in Guildford, absolutely ** disgusting... Read Full Review

They will ask for many fees, loads of money and you will either loose it or not get what you want ! Look how many bad ratings they have already ! And they dont refund every single... Read Full Review

"Leaders, Guildford". I am absolutely appalled with the customer care / service that this company fails to provide. The staff are extremely rude at the Guildford branch and i would not recommend them to anyone. Constant problems from the very day we moved in with it being in a disgustedly ... Read Full Review

We rented an unfurnished house and they just did their inventory on the day of our move in date. They told us that the house was professionally cleaned but did not pass according to their standard. I argued that they should have done this a week before our move in date and they only gave us the key ... Read Full Review

I lost my time with them,rude and unfriendly agent. Moreover she has discredited my job to falsely...I am very disappointed and never more I will turn to this... Read Full Review

Agent provided advice towards the letting of the property. Based on his good advice, the property was let within 3 days after instructions to proceed were given. Agent was very responsive to all my requests either of a contractual nature, exchange of documentation, provision of advice or requests ... Read Full Review

Adeel, Judy and Kirsten have always been very helpful and responsive. They are well organised and professional. Good communication and always keep us... Read Full Review

I have let my property through leaders for over 6 years now and can thoroughly recommend them. One of my tenants was very messy and left the property in a very bad way, however it could have been a lot worse without Leaders intervention and action. They assessed the property during the tenancy and... Read Full Review

Amazing service and promt responses to any and all queries raised. I would stongly recommend utilisng Leaders as a rental... Read Full Review