The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.9/5, 12 Reviews
40% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Joe
By : 'Helen'
Services : Letting(As a Tenant)
Rent PCM : £685
Would you recommend ? : Yes
Postcode : PO4
I dealt with Joe from day one of finding and viewing the property. He was really accommodating regarding viewings due to my work commitments, and answered all my questions and queries really quickly. He kept me updated on payments received, etc. I also dealt with Amy on a few occasions, and she was always friendly and happy to answer questions if Joe was out. All round, the most professional commercial agents I have dealt with.
Same as other agents, no real difference to what I expected.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £250,000 | £276,000 |
| Lettings | 100% | 99% | £685 | £995 |
Your Move
21 Marmion Road, Portsmouth, Hampshire
PO5 2AT
02392 820701
By : 'Lynah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO8
Very good at what they do. Libby Williams was soo amazing and professional throughout my process with them. From searching apartments to moving in. Thank you team.... Read Full Review

By : 'M'
Services : Sales( As a Buyer )
Would you recommend ? : No
Sam Morse has been very efficient in helping me purchasing a flat. She is also friendly and patient whenever I asked questions, also proactively keeping me informed the progress. Very good service, thank... Read Full Review

By : 'Vicky'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : PO7
Megan at Southsea dealt with our tenancy. She was very knowledgeable, friendly, and happy to answer all the questions I threw at her during the process. Very smiley, professional... Read Full Review

By : 'Jack'
Services : Sales( As a Vendor )
Sold price : £276000
Would you recommend ? : Yes
Postcode : PO1
Sold my house with Your Move, everything front start to finish was exceptional. Thank you samantha, Jessica and Harry keep up the good... Read Full Review

By : 'AM'
Services : Letting( As a Tenant )
Rent PCM : £880
Would you recommend ? : Yes
Postcode : PO4
Yourmove as been with me for 3 years now. I was Fortunate to have Maureen Whittle as my agent,and i can only say that she Always looked after my concerns asap, and with total understanding of each different situation. I am sad to leave,but i have to,not for not being pleases,but because my whole ... Read Full Review
Fees are a bit high indeed,but i prefer high but Always ready to look after our concerns.

By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £685
Would you recommend ? : Yes
Postcode : PO4
I dealt with Joe from day one of finding and viewing the property. He was really accommodating regarding viewings due to my work commitments, and answered all my questions and queries really quickly. He kept me updated on payments received, etc. I also dealt with Amy on a few occasions, and she... Read Full Review
Same as other agents, no real difference to what I expected.
By : 'Gavin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO1
I haven't contacted them yet and having seen these reviews I won't bother. I have tried using the website and its rediculous. I cannot get any further than the first page of any search and when I try to change the pricing to lower to higher it stars showing me garages for sale in Grimsby and... Read Full Review
Outrageous if these reviews are accurate
By : 'wombat'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PO1
I got left with a treat a thousand pounds worth of bills and council tax, although I was paying for a fully managed service. Steer clear of... Read Full Review
By : 'Katie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
horrible! the house is falling apart, mould everywhere in the flat, most things are broken, "furniture" consits of unusable and disgusting items. YOUR MOVE only cares for the landlord and his (and their) money. they don't care if tenants are unhappy and complaining. unfortunately they... Read Full Review
Actually care for their tenants! And for the condition of the house!


By : 'Worst'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
PLEASE READ THIS CAREFULLY BEFORE YOU DECIDE TO CONTACT WITH YOUR MOVE Before going to see the house, they told us the rent is 750 pound, after we decided to rent the house they told us it was 950 pound. They took 100 pound for deposit first from each person, and hidden the charges until the ... Read Full Review
They won\'t change, it is totally impossible.
By : Xin zeng
30 Oct 2013Your Move should pay back money to you. It is expensive when renting from Your...
By : 'MyMove'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO1
The agent fee are ridiculous, credit check £360, deposit and advanced payment , it is normal, but when it come to add additional tenant name or modify will cost £70 each, not showing when agent do the routine check £30, extend contract £120 (for every 6 month contract) , moving £120. No... Read Full Review
lower the fee and please explain the new tenant precisely.
By : Mine move
29 Oct 2013Hello, I got the same problem with you, Samantha and Maureen didn't help their customers but asking for money, 360 pound for credit check, 242 pound for cleaning the house, 120 pound for moving, and...


By : 'Ab79'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO2
Awful! When we first moved in we paid deposit first months rent and fees upfront (nearly £2000) first day we got the keys and the boiler didn't work. When we called (3times) and spoke to Maureen she said it was our responsibility to pay for a engineer!!! She laughed down the phone at us when we... Read Full Review
Customer service needs looking into ASAP, completely unacceptable to laugh down the phone at customers. Website needs updating to show an address for head office or a customer relations team if you want to complain. No wonder you were on watchdog a few weeks ago!!!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 12/16/2015, 5:04:18 AM by allAgents