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Puffin Properties

4.9/5, 28 Reviews
96% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

81% sales fee satisfaction

81% letting fee satisfaction

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Puffin properties are a Sales and Lettings Agency, within the premises are Premier Choice Mortgages
"First Class Estate..."

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5 Star Review
UserName

Stephanie

By : 'IanCampbell'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : G75

8 Aug 2018
People found this helpful0

Estate agents have a bad reputation and it can be difficult to work out who to choose to handle the marketing of your home. Luckily you're reading this review so your problem has been solved! Puffin were exceptional from outset - Stephanie was punctual and professional and obviously cared about the job at hand. Our house sold within 2 days due to Stephanie making sure everything was done quickly and was right first time. Add in the fixed fee, and there is no decision to be made. I would recommend Puffin to anyone and everyone.


Comments on Agent Fees

The fixed fee structure means you know exactly what you're getting and how much it will cost. Cheaper than the big name and a much more personalised service too.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%81%£35,000£215,000
Lettings0%81%£0£0
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
00001818010
Areas covered
  • Central Scotland
  • G64
  • G67
  • ML1
  • ML12
  • ML3
Address

Puffin Properties
121 Quarry StreetHamilton, Lanarkshire
ML3 7DR
01698260011

Opening Hours
  1. Open
  1. 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

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Satisfied ...

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5 Star Review
UserName

By : 'Ally'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML3

11 Aug 2018
People found this helpful0

After waisting 6 months with a previous estate agent I came across Stephanie at Puffin. She had given my some worthwhile advice which prompted me to ditch the previous agents and sign up with her and Puffin. It was not the easiest property to sell but she pulled out all the stops and did what she ... Read Full Review


Comments on Agent Fees

Good agent fees.

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5 star ...

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5 Star Review
UserName

By : 'Manuela'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ML3

10 Aug 2018
People found this helpful0

I dealt with Stephanie when buying my flat and found the service very professional and Stephanie went above and beyond to help me get the flat I wanted , totally kept me in the loop on all aspects throughout the sale and I would highly recommend her as everything was dealt with efficiently and ... Read Full Review

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First Class Estate ...

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5 Star Review
UserName

By : 'IanCampbell'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G75

8 Aug 2018
People found this helpful0

Estate agents have a bad reputation and it can be difficult to work out who to choose to handle the marketing of your home. Luckily you're reading this review so your problem has been solved! Puffin were exceptional from outset - Stephanie was punctual and professional and obviously cared ... Read Full Review


Comments on Agent Fees

The fixed fee structure means you know exactly what you're getting and how much it will cost. Cheaper than the big name and a much more personalised service too.

Comments (0)Was this helpful?:
Above and ...

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5 Star Review
UserName

UserName

By : 'Gordon'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £57000
Would you recommend ? : Yes
Postcode : ML3

8 Aug 2018
People found this helpful0

Great service from Stephanie and Sharon. Stephanie was very accommodating and offered us an "out of hours" viewing, while literally next door a rival agent couldn't let us in for over a week. This paid off as we made and had an offer accepted within 10 minutes of the viewing. On ... Read Full Review


Comments on Agent Fees

Fees didn't apply to us as we were the purchaser.

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Stephanie Wilson ...

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5 Star Review
UserName

UserName

By : 'Kirkland'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G72

2 May 2018
People found this helpful0

I had to work so my wife had to depend on your staff. Stephanie Wilson was there to help my wife with every aspect of the sale. She was tolerant professional and went more than the extra mile to ease the pressure of selling a property we stayed in for over 33 years. Stephanie even got us way over ... Read Full Review


Comments on Agent Fees

Excellent

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Thought I'd leave a wee ...

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5 Star Review
UserName

By : 'Andy'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML2

10 Feb 2018
People found this helpful0

Thought I'd leave a wee review. 1st heard of Puffin when we were looking at a house they were selling very quick in getting back to us and replied to let us know that even though property had only been on the market one day they sold it..... so with this in mind asked Stephanie to look at ours ... Read Full Review


Comments on Agent Fees

Very good

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We first put our property on ...

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1 Star Review
UserName

By : 'Mr'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : G78

21 Nov 2017
People found this helpful2

We first put our property on through Catherine Thomson when Puffin first moved to sales. We were promised that there were absolutely no fees and that they got their return from selling to the buyers. The house was with them for over 2 years and we did get some interest and viewers but no sale. ... Read Full Review


Comments on Agent Fees

See review.

Comments (2)Was this helpful?:

By : Stephanie

22 Nov 2017

We are very sorry you are unhappy as we have marketed your park home (caravan) for two years free of charge. We do accept that Catherine agreed to sell your caravan free of charge and that an invoice ...


Catherine has always been ...

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5 Star Review

By : 'Bobo'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £119000
Would you recommend ? : Yes
Postcode : ML1

26 Jun 2017
People found this helpful0

Catherine has always been professional and courteous and I am happy with the price achieved for our sale and the fees charged. The only slight negative is the amount of time to sell. Overall very ... Read Full Review


Comments on Agent Fees

Very reasonable

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As a buyer, living abroad and ...

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5 Star Review

By : 'Kevin'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : FK2

25 Apr 2017
People found this helpful0

As a buyer, living abroad and feeling quite isolated regarding our possible purchase, Mary was a perfect fit for us. She helped from the very beginning of our first call and continued to help us out by being in constant contact until our offer was accepted this morning and afterwards even, ... Read Full Review


Comments on Agent Fees

No comment.

Comments (1)Was this helpful?:

By : Mary Grant

26 Apr 2017

Thank you Kevin for your lovely feedback, we're delighted that you got the property you were looking for. Good luck in your new...


We are delighted with the ...

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5 Star Review

By : 'J'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £70
Would you recommend ? : Yes
Postcode : ML1

22 Mar 2017
People found this helpful0

We are delighted with the service we got from Catherine at Puffin Properties, she always kept in touch to let us know everything that was going on, and also really helpful and easy to talk to.Our house went up for sale on a Thursday and was sold the following Wednesday, so we were obviously ... Read Full Review


Comments on Agent Fees

Excellent fees

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Excellent experience with ...

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5 Star Review

By : 'Alan'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £88601
Would you recommend ? : Yes
Postcode : G673

20 Mar 2017
People found this helpful0

Excellent experience with puffin properties. From organising the home report to marketing and selling property it took less than 3 weeks. We also by following the advice of the estate agent were able to maximise our price. Delighted with the service we ... Read Full Review


Comments on Agent Fees

Very reasonable fee.

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We would definitely recommend ...

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5 Star Review

By : 'Big'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £201500
Would you recommend ? : Yes
Postcode : ML3

10 Feb 2017
People found this helpful0

We would definitely recommend Catherine of Puffin Properties if you are thinking of selling your home. Nothing is too much bother for her. She carried out all the viewings herself and kept us fully informed of all progress regarding the viewings and gave us a detailed feedback on all the ... Read Full Review


Comments on Agent Fees

Very reasonably priced agent fees

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I purchased a property ...

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5 Star Review

By : 'Buyer'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £35000
Would you recommend ? : Yes
Postcode : G74

16 Sept 2016
People found this helpful0

I purchased a property through Catherine, who has been efficient, helpful and pro-active wherever it was needed to ensure it was a smooth process. I would certainly recommend her to anyone wanting to sell, or if I ever were to sell, consider her services ... Read Full Review


Comments on Agent Fees

not applicable.

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Catherine from Puffin ...

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5 Star Review

By : 'Robert'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : ML11

5 Sept 2016
People found this helpful0

Catherine from Puffin Properties was excellent. We urgently wanted to sell our house, however, we lived in an area where house sales were very slow. Catherine was straight on the case and very quickly organised all the necessary ie home report, photos etc. Catherine kept us up to date regularly ... Read Full Review


Comments on Agent Fees

Fees? What fees??? Absolutely amazing!!!

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Catherine was a delight to ...

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5 Star Review

By : 'Steven'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £115
Would you recommend ? : Yes
Postcode : KA3

31 Aug 2016
People found this helpful0

Catherine was a delight to work with. She was available at any time of the day to answer queries and provided status updates on the progress of the sale on a daily basis. Her enthusiasm and knowledge shone through and made the entire process hassle free. Without a doubt the most hard working Agent ... Read Full Review


What agent could do to change your mind?

The fees charged by Catherine are lower than other Agents in the area. Utterly fantastic service at a very reduced cost.


Comments on Agent Fees

The fees charged by Catherine are lower than other Agents in the area. Utterly fantastic service at a very reduced cost.

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Anyone in the Lanarkshire ...

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5 Star Review

By : 'Elizabeth'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £69750
Would you recommend ? : Yes
Postcode : ML3

30 Aug 2016
People found this helpful0

Anyone in the Lanarkshire area looking to sell their property should look no further than Catherine Thomson at Puffin Properties. You will never find a more dedicated or committed agent who will go way beyond the call of duty. Catherine done all the viewing for my property and kept me well informed ... Read Full Review


What agent could do to change your mind?

Fees were so good you wouldn't believe me if I told you


Comments on Agent Fees

Fees were so good you wouldn't believe me if I told you

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Catherine was exceptionally ...

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5 Star Review

By : 'Mandy'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FK9

11 May 2016
People found this helpful0

Catherine was exceptionally helpful when we were selling our flat. It ended up being a complicated and stressful process but she went out of her way to do everything she could to make sure it was sold in time for us to move in to our new home. I cannot recommend her highly ... Read Full Review


Comments on Agent Fees

Good

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Catherine proved to be a ...

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5 Star Review

By : 'Dave'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £72000
Would you recommend ? : Yes
Postcode : G76

11 May 2016
People found this helpful0

Catherine proved to be a great help with a recent property purchase. Her professional approach put me at ease and no problem was too small for her personal attention. thanks again for all you ... Read Full Review


What agent could do to change your mind?

Very reasonable


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
I am currently in the process ...

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5 Star Review

By : 'Leighbissett'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LUGG

4 May 2016
People found this helpful0

I am currently in the process of moving down South, and have seen a number of agents in order to put my house on the for sae market. Catherine visited and she was clearly the most enthusiastic and motivated. She showed genuine interest in assisting us in the sale of the property. Her ... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Catherine was the agent ...

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5 Star Review

By : 'kirsty'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £170000
Would you recommend ? : Yes
Postcode : ML1

29 Apr 2016
People found this helpful0

Catherine was the agent listed to buy our current house. She was very friendly and accommodating and was surprised that she worked on weekends unlike other bigger agencies on the market. She was quick to respond and would highly recommend. Thanks ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

members of Property Redress Scheme.

Last updated at 11/22/2017, 4:19:24 AM by allAgents