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The UK's Largest Customer Review Website for the Property Industry

4.9/5, 28 Reviews
96% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
81% sales fee satisfaction
81% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 81% | £35,000 | £215,000 |
| Lettings | 0% | 81% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 18 | 1 | 8 | 0 | 1 | 0 |
Puffin Properties
121 Quarry Street, Hamilton, Lanarkshire
ML3 7DR
01698260011



By : 'Ally'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML3
After waisting 6 months with a previous estate agent I came across Stephanie at Puffin. She had given my some worthwhile advice which prompted me to ditch the previous agents and sign up with her and Puffin. It was not the easiest property to sell but she pulled out all the stops and did what she ... Read Full Review
Good agent fees.

By : 'Manuela'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ML3
I dealt with Stephanie when buying my flat and found the service very professional and Stephanie went above and beyond to help me get the flat I wanted , totally kept me in the loop on all aspects throughout the sale and I would highly recommend her as everything was dealt with efficiently and ... Read Full Review

By : 'IanCampbell'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G75
Estate agents have a bad reputation and it can be difficult to work out who to choose to handle the marketing of your home. Luckily you're reading this review so your problem has been solved! Puffin were exceptional from outset - Stephanie was punctual and professional and obviously cared ... Read Full Review
The fixed fee structure means you know exactly what you're getting and how much it will cost. Cheaper than the big name and a much more personalised service too.


By : 'Gordon'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £57000
Would you recommend ? : Yes
Postcode : ML3
Great service from Stephanie and Sharon. Stephanie was very accommodating and offered us an "out of hours" viewing, while literally next door a rival agent couldn't let us in for over a week. This paid off as we made and had an offer accepted within 10 minutes of the viewing. On ... Read Full Review
Fees didn't apply to us as we were the purchaser.


By : 'Kirkland'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G72
I had to work so my wife had to depend on your staff. Stephanie Wilson was there to help my wife with every aspect of the sale. She was tolerant professional and went more than the extra mile to ease the pressure of selling a property we stayed in for over 33 years. Stephanie even got us way over ... Read Full Review
Excellent

By : 'Andy'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML2
Thought I'd leave a wee review. 1st heard of Puffin when we were looking at a house they were selling very quick in getting back to us and replied to let us know that even though property had only been on the market one day they sold it..... so with this in mind asked Stephanie to look at ours ... Read Full Review
Very good

By : 'Mr'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : G78
We first put our property on through Catherine Thomson when Puffin first moved to sales. We were promised that there were absolutely no fees and that they got their return from selling to the buyers. The house was with them for over 2 years and we did get some interest and viewers but no sale. ... Read Full Review
See review.
By : Stephanie
22 Nov 2017We are very sorry you are unhappy as we have marketed your park home (caravan) for two years free of charge. We do accept that Catherine agreed to sell your caravan free of charge and that an invoice ...
By : 'Bobo'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £119000
Would you recommend ? : Yes
Postcode : ML1
Catherine has always been professional and courteous and I am happy with the price achieved for our sale and the fees charged. The only slight negative is the amount of time to sell. Overall very ... Read Full Review
Very reasonable
By : 'Kevin'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : FK2
As a buyer, living abroad and feeling quite isolated regarding our possible purchase, Mary was a perfect fit for us. She helped from the very beginning of our first call and continued to help us out by being in constant contact until our offer was accepted this morning and afterwards even, ... Read Full Review
No comment.
By : Mary Grant
26 Apr 2017Thank you Kevin for your lovely feedback, we're delighted that you got the property you were looking for. Good luck in your new...
By : 'J'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £70
Would you recommend ? : Yes
Postcode : ML1
We are delighted with the service we got from Catherine at Puffin Properties, she always kept in touch to let us know everything that was going on, and also really helpful and easy to talk to.Our house went up for sale on a Thursday and was sold the following Wednesday, so we were obviously ... Read Full Review
Excellent fees
By : 'Alan'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £88601
Would you recommend ? : Yes
Postcode : G673
Excellent experience with puffin properties. From organising the home report to marketing and selling property it took less than 3 weeks. We also by following the advice of the estate agent were able to maximise our price. Delighted with the service we ... Read Full Review
Very reasonable fee.
By : 'Big'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £201500
Would you recommend ? : Yes
Postcode : ML3
We would definitely recommend Catherine of Puffin Properties if you are thinking of selling your home. Nothing is too much bother for her. She carried out all the viewings herself and kept us fully informed of all progress regarding the viewings and gave us a detailed feedback on all the ... Read Full Review
Very reasonably priced agent fees
By : 'Buyer'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £35000
Would you recommend ? : Yes
Postcode : G74
I purchased a property through Catherine, who has been efficient, helpful and pro-active wherever it was needed to ensure it was a smooth process. I would certainly recommend her to anyone wanting to sell, or if I ever were to sell, consider her services ... Read Full Review
not applicable.
By : 'Robert'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : ML11
Catherine from Puffin Properties was excellent. We urgently wanted to sell our house, however, we lived in an area where house sales were very slow. Catherine was straight on the case and very quickly organised all the necessary ie home report, photos etc. Catherine kept us up to date regularly ... Read Full Review
Fees? What fees??? Absolutely amazing!!!
By : 'Steven'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £115
Would you recommend ? : Yes
Postcode : KA3
Catherine was a delight to work with. She was available at any time of the day to answer queries and provided status updates on the progress of the sale on a daily basis. Her enthusiasm and knowledge shone through and made the entire process hassle free. Without a doubt the most hard working Agent ... Read Full Review
The fees charged by Catherine are lower than other Agents in the area. Utterly fantastic service at a very reduced cost.
The fees charged by Catherine are lower than other Agents in the area. Utterly fantastic service at a very reduced cost.
By : 'Elizabeth'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Sold price : £69750
Would you recommend ? : Yes
Postcode : ML3
Anyone in the Lanarkshire area looking to sell their property should look no further than Catherine Thomson at Puffin Properties. You will never find a more dedicated or committed agent who will go way beyond the call of duty. Catherine done all the viewing for my property and kept me well informed ... Read Full Review
Fees were so good you wouldn't believe me if I told you
Fees were so good you wouldn't believe me if I told you
By : 'Mandy'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FK9
Catherine was exceptionally helpful when we were selling our flat. It ended up being a complicated and stressful process but she went out of her way to do everything she could to make sure it was sold in time for us to move in to our new home. I cannot recommend her highly ... Read Full Review
Good
By : 'Dave'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £72000
Would you recommend ? : Yes
Postcode : G76
Catherine proved to be a great help with a recent property purchase. Her professional approach put me at ease and no problem was too small for her personal attention. thanks again for all you ... Read Full Review
Very reasonable
Very reasonable
By : 'Leighbissett'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LUGG
I am currently in the process of moving down South, and have seen a number of agents in order to put my house on the for sae market. Catherine visited and she was clearly the most enthusiastic and motivated. She showed genuine interest in assisting us in the sale of the property. Her ... Read Full Review
Good
Good
By : 'kirsty'
Branch : Hamilton, 121 Quarry Street
Services : Sales (As a Buyer)
Sold price : £170000
Would you recommend ? : Yes
Postcode : ML1
Catherine was the agent listed to buy our current house. She was very friendly and accommodating and was surprised that she worked on weekends unlike other bigger agencies on the market. She was quick to respond and would highly recommend. Thanks ... Read Full Review
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Last updated at 11/22/2017, 4:19:24 AM by allAgents