The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 1 Reviews
0% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'Annoyed'
Services : Letting(I am a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SN11
Whilst the staff were nice, we were charged £30 each for a (incredibly invasive and in-depth) credit check on us for a property we had applied for. We were told then that all applicants would have to pay for their credit checks then the landlord would choose a tenant. I've rented a ton in my adult life and never had to pay for a service for a property before even being accepted for it. Not a fair way of renting out at all (and ends up unnecessarily costly for the potential tenant if other people are chosen over them). We will not be using them again.
The credit check fee before being accepted is ridiculous and not fair on prospective tenants at all!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £800 | £800 |
By : 'Annoyed'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SN11
Whilst the staff were nice, we were charged £30 each for a (incredibly invasive and in-depth) credit check on us for a property we had applied for. We were told then that all applicants would have to pay for their credit checks then the landlord would choose a tenant. I've rented a ton in my... Read Full Review
The credit check fee before being accepted is ridiculous and not fair on prospective tenants at all!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.