The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 24 Reviews
88% Recommended
100% letting valuation accuracy
95% letting fee satisfaction
By : 'C.K.Foss'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : AL95
After early hiccups the service very much improved after James Lucy and James arrived. The team involved did all that I could have reasonably expected.
Agent's fees were as agreed and seemed reasonable
By : Gail Rogerson
3 Aug 2018Although previous staff lead us to believe we could get a higher asking price, a more realistic price was eventually agreed, so Sophie worked harder than was probably necessary doing lots and lots of viewings. James was helpful and attentive throughout the sale and it was much appreciated.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 95.00% | £750 | £1,600 |
Connells
38 Wigmores North, Welwyn Garden City, Hertfordshire
AL8 6PH
01707 322 903


By : 'Jennifer'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL10
Connells are just excellent in rendering good services. Olivia and Lily were very responsive from the start and genuinely nice. They were so quick in keeping us up to date with everything, they were patient in explaining everything thoroughly with us. We couldn’t have asked more from our ... Read Full Review

By : 'Iryna'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL8
Excellent service. Lilli was very helpful. Every issue I had was resolved by the agency promptly. Would highly recommend Connells Welwyn Garden City... Read Full Review

By : 'Ms'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : AL7
Lilli is by far the best real estate agent I’ve ever dealt with. She is thorough, efficient, courteous, professional and helpful. She kept me updated at every stage of the process and finally helped me secure the property. Michael took my needs and preferences into account. The... Read Full Review
By : 'Jo'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : AL7
AVOID AT ALL COST!!! Unless of course you enjoy dealing with unprofessional sales staff... My horrendous experience started badly when the previous branch manger came out to value my property and felt it was more appropriate to talk to me about his personal life and how he's having an affair ... Read Full Review
Extortion for the service they provide

By : 'VAL'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL7
Having dealt with Connells over the last couple of years, Michaels performance has exceeded the many staff we have liaised with. He has returned calls and e.mails promptly, and explained Connells role as estate agents clearly and... Read Full Review
When the job for which the fees are paid, is done well, they are appropriate, but when there are numerous issues, or lack of clarification, this results in doubt around what you are paying the fees for!!
By : 'C.K.Foss'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : AL95
After early hiccups the service very much improved after James Lucy and James arrived. The team involved did all that I could have reasonably... Read Full Review
Agent's fees were as agreed and seemed reasonable
By : Gail Rogerson
3 Aug 2018Although previous staff lead us to believe we could get a higher asking price, a more realistic price was eventually agreed, so Sophie worked harder than was probably necessary doing lots and lots...

By : 'Chris'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL7
Michael has been professional and honest all through the process of renting my flat out. Michael has kept me up to date on the whole process. Would recommended his service to any landlord. Really easy to work... Read Full Review

By : 'bells182'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL7
I would recommend Connells to any one, my family needed to find a place to rent fast and from the day we met the agent, we was moving in by the next week. very... Read Full Review
good

By : 'Matt'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL7
I am amazed by Connells, as to how fast they found a house for myself and my family to rent. with a dog as well could not of asked for a better... Read Full Review
good fees


By : 'Val'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL8
Michael has been pro active in all of the dealings we have had with him, he is professional and does what he says!! in a timely manor, which can not be said for others we have dealt with in the... Read Full Review
The fess are acceptable when the job is done well! however when there are problems it does make you wonder, what are you paying for!

By : 'Gav'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : AL8
Connells WGC was recommended by a friend after we had a disappointing response from a previous choice of agent. From the first moment we contacted the branch, we were impressed. I was selling the house on behalf of my elderly mother and all members of staff I dealt with were sympathetic from start... Read Full Review
I found the level of fees very fair.

By : 'Patrick'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL7
Michael has been very helpful in renting and chasing deposits for us. We made millions of calls to Connells property management to ask for deposit, and their service wasreally bad. Michael helped solve the problem and were very polite throughout the whole process. Thank you. Recommend Michael... Read Full Review
Fees are reasonable

By : 'Craig'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL4
We have found Connells very professional and recommend them for anyone looking for property to rent. Michael has been very helpful and professional in his manner and looked after us after meeting and sorted out very suitable property which we are delighted with.... Read Full Review

By : 'Tim'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL10
As a previous landlord using Connells, I was using Connells property management service to change tenants. Michael Webb coming into the office as a new staff member had provided me with an excellent transition service. I was happy with the way in which my queries were dealt with, ranging from... Read Full Review
Although the agents fees are quite expensive, I have not been happy with previous services provided. I have however been happy that Michael and the Connells team have provided compromises for me and provided me with better rates.

By : 'Nishant'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : AL10
I would like to say some kind words about Michael Webb and Connells. His advice and knowledge helped us find the right property in a perfect location for my family. When we needed help and assistance he was very professional and helpful. Will always recommend Michael and the team at Connells. Thank ... Read Full Review
Fair

By : 'Sheetal'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL10
Michael was wonderful. Kept us informed of every step. Always returned calls. Contacted us on a regular basis to make sure every was running smoothly. Was very helpful. Everyone at the estate agent was... Read Full Review

By : 'svenja'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : AL7
Would NOT recommend for letting. Furthermore I am still waiting of the invoice. They promise a lot of things, but that were not kept. Wrong settlements were made which led the consequence that the credit institution was turned on to collect the money. She confirmed a moving in date but that did not ... Read Full Review

By : 'Laura'
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : AL7
Hazel was an absolute pleasure to deal with! I like to now all the details when I am dealing with agents managing my property - Hazel always explained clearly and with a very warm and understanding tone. The whole process was very quick, Hazel kept to her word, she said she could let the property... Read Full Review
I feel you get what you pay for in life, the fees were fair for the level of service I received.

By : 'Max'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : AL8
Terrible. Very happy to take your money and provide an incredible service at point of sale but when it came to getting the deposit back was only worried about her new clients. Promised to return calls and never did... Read Full Review
na

By : 'Malcolm'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : AL7
One of my long standing tenants gave notice at the end of March and Hazel the letting Manager at Connells Welwyn Garden City placed my property on the market the same day. She carried out a number of viewings and the property was let within a few days and the tenant had moved in by the 14th of... Read Full Review
The fees are very competitive and were benchmarked against several other agents in the town and Connells were the best on a full management basis .I have now used them since 2012 and always found them Competitive and Efficient especially when try to re-let property
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