The UK's Largest Customer Review Website for the Property Industry

Reeds Rains Logo

Sheffield City Living, Sheffield S1

4.8/5, 40 Reviews
98% Recommended

77% sales valuation accuracy

100% letting valuation accuracy

95% sales fee satisfaction

88% letting fee satisfaction

Contact Us
Reeds Rains City Living in Sheffield is a modern, large showroom with extensive property displays and an illuminated window display that enables properties to be marketed 24 hours a day. With a nationwide database we can access buyers from both our local and national market. With 30+ collective years’ experience,
our team is highly motivated and regularly trained to ensure a professional service, which achieves maximum rental yields and the best price for residential sales. These professional property consultants bring their experience to viewings and market appraisals. Both a sales and letting agent means we can flip properties between both markets with ease. Specialising in modern apartments, we have specific tenants and buyers registered for our market area and type. Open 6 days a week Monday to Friday 9.00am-5.30pm and Saturday 9.00am-4.00pm, we provide flexible viewing times to accommodate buyers and tenants, along with our 'Red Carpet' Customer Service. The Sheffield branch provides specialist marketing for both Sales and Lettings, including extensive internet coverage, floor plans, audio tours, premium listings, glossy brochures, interactive ‘For Sale’ boards and distinctive press advertising. Trading since 1868, with 170 interconnected branches, whether you are local to Sheffield or have little knowledge of the city, we can help by advertising on approximately 30 websites. Once registered we will deal with your needs pro-actively and clients can rest reassured that they are in safe hands.
"Terrible, uncaring, estate..."

Share On :  FacebookTwitter

1 Star Review
UserName

James

UserName

Lisa

By : 'J'
Services : Sales(As a Vendor)
Sold price : £140000
Would you recommend ? : No
Postcode : S1

27 Aug 2018
People found this helpful1

I used Reed Rains primarily because of the highest valuation compared to other estate agents. I had the most stressful time of my life trying to attract interest and sell my property with them. I was also 'insulted' with really stupid offers that would prevent me from buying my next property. Most calls and e-mails were not answered, worst of all, several members of staff who were dealing with my sale had left the organisation. I felt that they were uncaring, not truly listened to, nor understood. Ultimately, the sale had fallen through due to two declined mortgages, causing my purchase with another estate agent to also fall through. My property was also over-valued. At the end, I had given up and gone with another estate agent with a lower valuation.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales77.00%95%£65,000£800,000
Lettings100%88%£500£800
Areas covered
  • S1
  • S11 8
  • S2 3
  • S2 4
  • S3 7
  • S3 8
  • S6 3
Address

Reeds Rains
The Chimes, 23 Campo LaneSheffield, South Yorkshire
S1 2EG
0114 276 3252

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • ?Zoopla
Social Media
FacebookTwitterEmail
Latest Properties

No Property Found

No Property Found
Reeds Rains Branches (View All 114)
Terrible, uncaring, estate ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'J'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : No
Postcode : S1

27 Aug 2018
People found this helpful1

I used Reed Rains primarily because of the highest valuation compared to other estate agents. I had the most stressful time of my life trying to attract interest and sell my property with them. I was also 'insulted' with really stupid offers that would prevent me from buying my next... Read Full Review

Comments (0)Was this helpful?:
We came from Manchester to ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Nana'
Services : Letting( As a Owner )
Sold price : £120
Would you recommend ? : Yes
Postcode : S1

21 Jan 2018
People found this helpful0

We came from Manchester to view two flats after speaking with James Carruthers over the phone. It's out first but to let and hadn't a clue on where to invest in Sheffield. After speaking with James on the phone and booking a viewing for a one bedroom flat, we decided to end up buying two, ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
My wife and I used Reeds ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S3

28 Sept 2017
People found this helpful0

My wife and I used Reeds Rains to buy our first home. The service was excellent from all the staff at the Sheffield branch and in particular from Jasmine and Adam. Everything was explained in a very straightforward manner for novices like us and they were friendly and efficient. i would certainly... Read Full Review

Comments (0)Was this helpful?:
I found all the staff at City ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Gill'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S3

28 Sept 2017
People found this helpful1

I found all the staff at City Living thoroughly professional and providing excellent service. I would however single out Jasmine Lapp who has been exceptional and really gone the extra mile to achieve a sale. The property has been well marketed and Jasmine has handled all the viewings. She has been ... Read Full Review


Comments on Agent Fees

Not the cheapest but you get what you pay for.

Comments (0)Was this helpful?:
This agency let us rent the ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Rossella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 8HS

20 Jul 2016
People found this helpful0

This agency let us rent the apatment in a short time. They have high professional skills. Thanks Lisa and James. Rossella e... Read Full Review

Comments (0)Was this helpful?:
My property was sold with ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Iain'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : S2

14 Jul 2016
People found this helpful0

My property was sold with their excellent services. During the conveyancing process, I was not in UK. But they communicated with me in an efficient way so I could not feel any distance or inconvenience. They also advised me to make the property easy to sale by some decoration. As a result, a few... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I purchased this property ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Alena'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : S1

21 Dec 2015
People found this helpful0

I purchased this property through Reeds Rains and they have then acted as the letting agent for the property. In both cases I have had exceptional service from the people at the Campo Lane office. The purchase was made easy - I found exactly the right property for me at a good price - and on the... Read Full Review

Comments (0)Was this helpful?:
Very impressed with James's ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Stewart'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : S3

14 Dec 2015
People found this helpful1

Very impressed with James's can do attitude. We ended up purchasing a property that we are extremely happy with but was not even on our short list to view. Such was James' appreciation of our situation and our needs that he was able to locate, arrange a viewing and conclude the transaction within... Read Full Review

Comments (0)Was this helpful?:
Achieved a replacement tenant ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Malcolm'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : S3

10 Dec 2015
People found this helpful1

Achieved a replacement tenant within one month of briefing avoiding any break in the tenancy. Reacted within three hours to a query regarding an anomaly in the final amount paid by the department tenant. Upon telephoning Fiona Critchley immediately new the property and its current status although... Read Full Review


What agent could do to change your mind?

The market is becoming increasingly competitive; alternative agents have approached us with more competitive terms.


Comments on Agent Fees

The market is becoming increasingly competitive; alternative agents have approached us with more competitive terms.

Comments (0)Was this helpful?:
James was very professional, ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Suki'
Services : Sales( As a Vendor )
Sold price : £800000
Would you recommend ? : Yes
Postcode : S24A

3 Dec 2015
People found this helpful0

James was very professional, and kept me informed of the progress of the sale from the purchasers side. Highly... Read Full Review


What agent could do to change your mind?

Rare expensive but you get a good service


Comments on Agent Fees

Rare expensive but you get a good service

Comments (0)Was this helpful?:
James and Lisa have been very ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Wintertime'
Services : Sales( As a Vendor )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : S3

2 Dec 2015
People found this helpful0

James and Lisa have been very helpful through out the process of sale. They have been very prompt with all questions that I have been asked and were answered to my satisfaction. I will recommend them to anyone who is planing to sell there... Read Full Review

Comments (0)Was this helpful?:
We have recently purchased ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Jackie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S1

2 Dec 2015
People found this helpful0

We have recently purchased two properties following an excellent service from James. He was pleasant, approachable, very organised and knowledgeable re the properties available that matched our remit from the beginning. He organised viewings at our convenience and was always prompt. His... Read Full Review

Comments (0)Was this helpful?:
James managed to secure a v ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'M'
Services : Sales( As a Vendor )
Sold price : £144000
Would you recommend ? : Yes
Postcode : S1

1 Dec 2015
People found this helpful0

James managed to secure a v good offer within a short time period. He dealt with the sale in a professional and competent manner. I would recommend James personally and Reeds Rains for marketing and sales services in luxury... Read Full Review


What agent could do to change your mind?

Expensive but worth it.


Comments on Agent Fees

Expensive but worth it.

Comments (0)Was this helpful?:
Good Agency, moved in ...

Share On :  FacebookTwitter

5 Star Review

By : 'Bruno'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : S1

19 Nov 2015
People found this helpful0

Good Agency, moved in sheffield quickly and they support me for my Home search and all the documentation. Really... Read Full Review

Comments (0)Was this helpful?:
I have been looking to rent a ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Craig'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : S1

9 Nov 2015
People found this helpful0

I have been looking to rent a property and dealt with various estate agents in Sheffield. I initially dealt with Fiona and Brooke on the property viewing who were very friendly and made the stressful experience a positive one. Upon making my decision Fiona guided me through the process in detail,... Read Full Review

Comments (0)Was this helpful?:
I recently starting renting a ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Marc'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S3

6 Nov 2015
People found this helpful0

I recently starting renting a flat through Reeds Rains City Living Sheffield. I dealt with Brooke initially then Fiona. Throughout the process both Fiona and Brooke were extremely helpful and professional.... Read Full Review

Comments (0)Was this helpful?:
In purchasing my property ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Matthew'
Services : Sales( As a Buyer )
Sold price : £104000
Would you recommend ? : Yes
Postcode : S2

29 Sept 2015
People found this helpful0

In purchasing my property with reeds rains James was exceptionally brilliant throughout! He handled my queries straight away and tried his best to provide me with as much information as he could possibly get. The communication side of things were brilliant. I would definitely think about using them ... Read Full Review

Comments (0)Was this helpful?:
We have recently purchased a ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Andy'
Services : Letting( As a Owner )
Rent PCM : £540
Would you recommend ? : Yes
Postcode : S3

10 Sept 2015
People found this helpful1

We have recently purchased a flat through the Campo Lane office and asked them to act as our agents for letting. All the staff in the branch, Lisa and the the 2 James's have been great and particularly Brooke, who has has kept us informed of every development. The property was let very quickly... Read Full Review

Comments (0)Was this helpful?:
I accepted an offer from a ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : S1

27 Aug 2015
People found this helpful0

I accepted an offer from a buyer who was difficult and who had a solicitor who was inexperienced & never around. The sale was far from smooth but the determination and professionalism of the agent (James) was immense and without his doggedness, organisational skills and communication then the... Read Full Review

Comments (0)Was this helpful?:
James kept us informed at ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Andrew'
Services : Sales( As a Buyer )
Sold price : £136000
Would you recommend ? : Yes
Postcode : S2

19 Aug 2015
People found this helpful0

James kept us informed at every stage of the proceedings which were not without its difficulties, he was always available to help and answer any questions/ queries we had, I found him to be very professional and proactive in dealing with a difficult... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 40 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Reeds Rains is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints process in place. The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers’ satisfaction at branch level. Stage 1 – Branch Manager Complaints should, in the first instance, be directed to the Manager of the branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 15 working days from first notification. Stage 2 – Regional Director If, after you have dealt with the local Branch Manager, you remain dissatisfied you may address your concerns, in writing, to the Regional Director for the branch, by e-mailingstage2complaints@reedsrains.co.uk or writing to: Stage 2 Complaints Reeds Rains House Chorley West Business Park Ackhurst Road Chorley Lancashire PR7 1NL. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from the receipt of your letter. Stage 3 – Managing Director If you are dissatisfied with the response you receive from the Regional Operations Director, you may address your concerns, in writing, to the Managing Director of Reeds Rains, by e-mailingmd@reedsrains.co.uk or writing to: The Managing Director c/o Barbara Ward P.A. 32 Alderley Road Wilmslow Cheshire SK9 1JX Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from the receipt of your letter. Stage 4 – The Ombudsman If you still remain dissatisfied with the outcome of your complaint after dealing with the local branch, the Regional Operations Director and The Managing Director, you may approach the Ombudsman. This must be in writing to: The Property Ombudsman Milford House, 43-55 Milford Street Salisbury Wiltshire SP1 2BP Please note: You must make your complaint to The Ombudsman within 6 months of the date of the letter from The Managing Director. The Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received the letter from The Managing Director.

Last updated at 11/21/2018, 8:21:26 AM by allAgents

Awards won by Reeds Rains, Sheffield S1 2EG