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London, E16
4/5, 9 Reviews
78% Recommended
71% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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"Recommended but with..."
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4 Star Review
By : 'Bangles'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : E16
17 Jun 2018
People found this helpful0
I lived in 2 properties with Royal Docks and overall they are a very good estate agent. The property manager (Nicky) in particular was very helpful and effective and they were good at getting things sorted. I would recommend for renting but with caution if your landlord wants to sell your property. The first property we lived in was sold. We were never given formal notice to leave the property and were told we had to move out via whatsapp message. Also, during this process the new owner was told he would be moved in before we moved out and about 3 weeks before the end of our contract we started getting all his post and he tried to get his internet installed in our house. When mentioned to Royal Docks we were told 'yer we thought he was being ambitious with the date' despite us having paid to be there for 3 more weeks. In the second property, 2 weeks after resigning the tenancy agreement, we were told the landlord wanted to sell and we were asked to move in to the landlords other property down the street. I told the estate agent that I was going on holiday and asked him to hold the other property for a week until I got back. This was denied and then by the time I got back, it had been let. We then had to live with the stress of expecting our notice period at any minute. Overall they are good but they definitely favour landlords over tenants, but fine if you're not planning on renting for a long time.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 100% | £500,000 | £500,000 |
| Lettings | 67% | 99% | £1,200 | £1,733 |
Address
Royal Docks Property Services
Conrad House, 19 Wesley Avenue, London, Greater London
E16 1TD
020 7474 1234
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Royal Docks Property Services Branches (View All 2)
Recommended but with ...
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4 Star Review
By : 'Bangles'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
17 Jun 2018
People found this helpful0
I lived in 2 properties with Royal Docks and overall they are a very good estate agent. The property manager (Nicky) in particular was very helpful and effective and they were good at getting things sorted. I would recommend for renting but with caution if your landlord wants to sell your... Read Full Review
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Royal Docks is one of the ...
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5 Star Review
By : 'Kurupp'
Services : Letting (As a Tenant)
Sold price : £500000
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E16
31 Mar 2017
People found this helpful0
Royal Docks is one of the best services agents that we have experienced. We rented via Royal Docks Lettings for 2 flats over 6 years and finally ended up buying another one again via them, and our experience has been brilliant throughout. They have been around for a quite a while in the area and so ... Read Full Review
Comments on Agent Fees
Royal Docks have one of the most reasonable fees in this area / whole of London. This is from our experience as both a tenant and then as a buyer in Docklands - via them.
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Royal Docks have been ...
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5 Star Review
By : 'Natalie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
7 Mar 2017
People found this helpful0
Royal Docks have been fantastic throughout the entire process, from searching for a property, moving in and now out of the house - everything has been really easy thanks to their help. The team have been friendly and quick to respond to any queries - a nice change compared with previous letting... Read Full Review
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Would not recommend this ...
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1 Star Review
By : 'Fed'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E16
7 Oct 2016
People found this helpful0
Would not recommend this agent, found them to be disorganised and it appeared to be the case that my designated manager was not qualified to do the job, industry knowledge was very poor. Customer care was not a strong point and found the staff member to be quite arrogant and was not inclined to... Read Full Review
Comments on Agent Fees
Standard
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By : Andrew Cole
15 Nov 2016We're sorry to hear that you are not happy with our service. You do not give us any clue as to your identity so will you please let me know who you are and I will personally look into the...
I have dealt with Royal Docks ...
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5 Star Review
By : 'Jeh'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E16
11 Sept 2014
People found this helpful0
I have dealt with Royal Docks since they started. Have found them to be helpful, understanding both from my viewpoint as well as the tennant. Over the past 14 years their management of my properties has been first... Read Full Review
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I've used Royal Docks ...
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5 Star Review
By : 'A'
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E16
27 Aug 2014
People found this helpful0
I've used Royal Docks Property Services to let my flat for almost 15 years and they've always been great. They have many of the same staff from when I started using them and have been head and shoulders over other agents I've... Read Full Review
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Hands down the best letting ...
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5 Star Review
By : 'Kammy_G'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : E16
13 Jul 2014
People found this helpful0
Hands down the best letting agency I have used in over ten years across 6 different properties. I have been in my property managed by Royal Docks Property Services for a year now and have just renewed my agreement for another 12 months and it has been the most stress free, professional service... Read Full Review
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Great service was provided, ...
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5 Star Review
By : 'Mr'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
14 Apr 2014
People found this helpful1
Great service was provided, information provided was honest and upfront. Very good experience would recommend to anyone looking for a property in the E16... Read Full Review
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I was planning to buy a BTL ...
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1 Star Review
By : 'Ben'
Services : Sales (As a Buyer)
Would you recommend ? : No
25 May 2007
People found this helpful3
I was planning to buy a BTL property listed with them and they keep promise the rental yields will be this high and they would back this up by saying i just letted something like this 1 week ago with this amount... When the sale was completed, they deny all this by asking me to talk to the guys... Read Full Review
Comments (2)Was this helpful?:
By : Alex
16 Jan 2014My only dealings with these jokers was terrible, I couldn't agree more with your review. They don't seem to care about their own business so I highly doubt they will care about anyone...
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