The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.2/5, 9 Reviews
22% Recommended
0% letting valuation accuracy
0% letting fee satisfaction

David
By : 'Adnan'
Services :
Would you recommend ? : No
Postcode : RG1
I contracted a bed flat for 12 months and agency advertised parking permit is available for this flat by the reading council. I paid all agency fee and deposit and Reading council refused to even issue me temporary permit saying they need planning permission for this property as the LL has converted the house into number of flats. They issued me a 2 months temporary and advised to get all docs from Landlord before they issue me permanent parking for next 12 months. At the end Reading spoke to landlord and he spoke to my agency apologized and said he wont be able to provide any documents. Due to this I had to finish my contract within 5 months and paid another agency fee and all other cost involved to move property again. This was one of the stressful time of my life dealing with the agency. Through agency the Landlord agreed to pay compensation and this is now more than a year I have not received even a single penny and agency is saying they have spoken to LL several times but hes is not paying the compensation cost. BTW the landlord is based overseas and agency is the only was to contact him.
400 fee for just 1 bed flat
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
haart
193 Wokingham Road, Earley, Berkshire
RG6 1LT
0118 966 8448

By : 'Adnan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
I contracted a bed flat for 12 months and agency advertised parking permit is available for this flat by the reading council. I paid all agency fee and deposit and Reading council refused to even issue me temporary permit saying they need planning permission for this property as the LL has... Read Full Review
400 fee for just 1 bed flat

By : 'Kat'
Services : Letting( As a Owner )
Would you recommend ? : No
I had a few brief chats with David regarding my property that he had seen me advertise on Gumtree. We discussed the packages that he had on offer but that was it. 2 days later I found my property being advertised by them on Right move using my pictures from gumtree. This was done with out my... Read Full Review
By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
By : 'Stina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Haart are supposed to be FULLY MANAGING our 2 bed flat. We sent them an official complaint a month ago as works to the flat were not getting carried out. We have had no blind in our master bedroom for well over a month, it has been stuck in the upright position and is completely broken and it is... Read Full Review
By : Customer Relations Manager
23 Nov 2010Hi Stina. I am sorry that you are experiencing issues regarding the renting of a property. If you would like to raise a formal complaint please email the details to...
By : 'Steamerpoint'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Haart are a joke. I had to type Prospective Customer because I am unable to select Employee. I worked as a manager for Haart for a few months before quitting as soon as my pay arrived in my bank account. They rip customers off with their fees charging fees on a sliding scale. What they do is... Read Full Review
By : GICK
10 Apr 2008Please give your name and e-mail so that i can call you to give evidence in...
By : 'Barbara'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Hadleigh branch in Essex and especially some upstart manager called Steve Kelly....truly awful agent.....overly pushy and very un-professional attitude when valuing my home... I don't usually bother giving feedback but I felt I had to warn people off this... Read Full Review
By : Customer Relations Manager
21 Feb 2008Hi Barbara, you may have noted my previous comment about the last review. I am sorry to learn you were unhappy with the valuation provided and would welcome the chance to look into this for you. If...
By : 'timothy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
awful... Read Full Review
By : Customer Relations Manager
30 Jan 2008Hi Timothy I'm sorry to read that you though haart were awful. If you would like to contact me at melanie.ainger@spicerhaart.co.uk with the details and I'll try and resolve your...
By : 'Ahsan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Booked an appointment with Haart to view a property, went to their office at given time. The guy who was supposed to take me to the property was not there. After a long wait another guy told me that he will let him know that I visited... in other way, buzz... Read Full Review
By : 'AW'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Helpful face to face. Leave "sold" properties on their website (and hence rightmove) when they are long... Read Full Review
By : 'Jo'
Services : Letting( As a Tenant )
Would you recommend ? : No
... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.