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Offerton Stockport, Stockport sk1
1/5, 5 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
House Estate Agents have be expelled by the Property Ombudsman
"Avoid at all..."
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1 Star Review
By : 'Disappointed'
Services :
Would you recommend ? : No
Postcode : SK2
6 Jun 2018
People found this helpful8
I can't speak for sales, but without doubt this is one of the worst letting agents I have ever come across. Surprised they are still in business to be honest. Their only saving grace is the phone manner of their receptionist/admin people. Unfortunately, that is where the praise ends. Repairs, inspections, deposit - no matter what area of the business you need, everything is so atrociously organised it's laughable. I had to phone up constantly to ensure work was being done, and when they inevitably didn't carry it out, excuses were made in place of solutions. Worst of all though, they frequently lied to my landlord - so much so that we ended up sorting out issues between ourselves. Very concerning when you consider how much they charge for management. Don't even get me started on the deposit. They are more than happy to accept your money, but as soon as it comes to end of tenancy, they don't want to know. It takes literally two minutes to do a transfer and yet it took nearly two months to get mine back, when proof of utilities were sent in promptly, the property was left in top condition (even praised by landlords) and the new tenants were in! Absolute disgrace.
Comments on Agent Fees
High
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £475 | £625 |
Address
House Estate Agents
221 hall street, Stockport, Greater Manchester
sk1 4jg
0161 355 5555
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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House Estate Agents Branches (View All 2)
Vacated my property nearly 2 ...
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1 Star Review
By : 'Disapointed'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SK2
18 Jan 2020
People found this helpful0
Vacated my property nearly 2 months ago, still not recieved my owed rent or deposit back! They ignore all communication and convieniantly the bell at the shop doesn't work! Damage at the property was never fixed and constant excuses of illness when they eventually do get back to you! Never... Read Full Review
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I rue the day I ever handed ...
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1 Star Review
By : 'GeeBee'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : No
Postcode : SK1
9 Jan 2020
People found this helpful1
I rue the day I ever handed HEA my property to manage. The stress they caused over the years was unbelievable. They refuse to answer their phones, they fail to pay rent on time. They make every excuse possible for their incompetence. You have to chase and chase to get your rent off them and they... Read Full Review
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An absolute disgrace - avoid ...
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1 Star Review
By : 'Unhappy'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SK2
15 Dec 2018
People found this helpful2
I think the headline sums it up nicely, avoid HEA at all costs!! They have managed a rental property of mine for a number of years and I have had constant battles with them over payment (or non payment), repairs and general communication. The rent from the tennants goes to them, without fail on... Read Full Review
Comments on Agent Fees
Too high compared to others
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Disgracefully handled deposit ...
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1 Star Review
By : 'BH41'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : SK14
26 Nov 2018
People found this helpful6
9 weeks have passed since I vacated one of the properties that HEA reside over, and I have still yet to see my deposit. Proof of final bill payments was sent across promptly and confirmed by the staff there but not a single word on my deposit return. Been told several stories at this point over the ... Read Full Review
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Avoid at all ...
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1 Star Review
By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SK2
6 Jun 2018
People found this helpful8
I can't speak for sales, but without doubt this is one of the worst letting agents I have ever come across. Surprised they are still in business to be honest. Their only saving grace is the phone manner of their receptionist/admin people. Unfortunately, that is where the praise ends. Repairs,... Read Full Review
Comments on Agent Fees
High
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